Rated 4.4 out of 5 by 44
Rated 5.0 out of 5.0 by JJ Woman in paint department rocks
The young woman in the paint department is one of the most knowledgable, competent workers i have ever been exposed to. She knows paint inside and out, was incredibly helpful, friendly and seamlessly helped three of us at once without missing a beat. Good customer service is rare these days, and great customer service given by staff with through product knowledge is even rarer. She also was not cocky about it as the few knowledgable often know-it-all retail folks can be. She does seem to know it all, yet had no arrogance or attitude. Great experience; I learned more about paint spending 5 minutes with her than i learned years back when I painted apartments for a living.
June 27, 2015
Rated 3.0 out of 5.0 by JR Where did all the associates go?
Associates seem to have vanished from the floor the last 3 times I have been in this store. Just like the bad old days when Nardelli was at the helm. What has happened? The customer service/online pickup booth is the best place to get any kind of help.
July 21, 2015
Rated 5.0 out of 5.0 by Nathaniel Shannon is very helpful
I was very happy with the service that Shannon provided. She made me a new key and took the time to re key the new set of door locks. Thank you Shannon! You're awesome!
July 22, 2015
Rated 5.0 out of 5.0 by 66 on top
As soon as I walk in the store I find an associate pretty quickly and they direct me to where I can find the product I came for. Saves a tremendous amount of time.
July 21, 2015
Rated 4.0 out of 5.0 by Markku Less Clutter
I prefer the Santa Rosa store over the Rohnert Park store. Store is cleaner with less clutter in the aisles maker my time spent in the store less and I get more work done.
July 14, 2015
Rated 5.0 out of 5.0 by JohnB Satisfied Guy
Everyone is always willing to help. They always have what I need
July 13, 2015
Rated 5.0 out of 5.0 by Patty Very good experience
I was very happy with the help I received in Lighting. Thank you Ross!
July 6, 2015
Rated 5.0 out of 5.0 by glocklady buying carpet
The associate was very knowledgeable and helpful and it took very little time.
July 3, 2015