Rated 4.8 out of 5 by 127
Rated 5.0 out of 5.0 by bigmac always great store exxperience
I am very familiar with the layout of the store. I can almost always find what I need. I have asked for help in the plumbing department more than other departments. They have been very helpful.
August 8, 2016
Rated 5.0 out of 5.0 by Lguda Excellent carpet ordering process
The carpet selection was an important aspect to my final decision to order from HD. The associate was very helpful and explained all of the pros and cons to each sample. No high pressure! The follow up phone calls were timely and informative. Every question was answered to my satisfaction. The free installation and no interest for 24-months was an additional incentive to purchase from HD. The carpet arrives in a few weeks and I am anticipating my pleasure and satisfaction will continue after the installation. Thank you to the Sawmill Road associates for making the ordering process a good experience.
July 2, 2016
Rated 5.0 out of 5.0 by Jim Helpful Staff
Staff who was clearly off of the clock and not in uniform noticed I was trying to find an item. She asked if she could check on an item to see if more was in stock. Although it was not, she went out of her way to help. I also was greeted several times and asked if i needed direction or assistance.
July 23, 2016
Rated 5.0 out of 5.0 by Bubbles VERY HELPFUL
Anthony was helpful and another rep walked me through the store to help me find the items. WAY TO GO!
July 6, 2016
Rated 5.0 out of 5.0 by Bobber Great Pro Services Help
Megan at pro services was great. She worked very quick and was incredibly knowledgeable with what she was doing.
June 15, 2016
Rated 5.0 out of 5.0 by GBN1 The outdoor section is great!
This particular store has some of the healthiest looking plants compared to other stores in the area.
June 13, 2016
Rated 5.0 out of 5.0 by JAY Great place to shop
Check out associate was very friendly and engaging. Just pleasant to have a nice guy check you out.
June 5, 2016
Rated 3.0 out of 5.0 by AJ Service associates were not available
I like this store, but when I needed help with a lawn mower i couldn't find anyone in the department who would help. When I asked someone for assistance, instead of going to find someone, I was told that someone will be back in the department soon. I waited another 15 minutes and nobody showed up. It wasn't the customer service experience I was expecting.
May 19, 2016