Rated 4.8 out of 5 by 48
Rated 5.0 out of 5.0 Great Store Experience
During my last visit to this store I tried to use a gift card. It didn't work because part of the code had disappeared. The associate at the self check said I had to go to a different register and couldn't use the card at the self checkout. Immediately another associate heard the conversation and directed me to their checkout stand and promptly checked me out,
June 30, 2015
Rated 5.0 out of 5.0 by 80lbmower The third employee made the sale.
Michael O. was the third employee we experienced at our visit to the Home Depot on Sawmill Road yesterday (6/26/15),the first two were busy talking to each other as they just walked by us, not Michael O. As my daughter and I walked by him, Michael O. warmly greeted us with a great smile! We were not shopping at our local Home Depot. We located the mower, loaded it onto a cart and headed to the register area. We saw Michael O. and went straight to him for help. He immediately assisted us and complemented us on finding a good deal since we were able to use the price comparison plus 10% Home Depot policy. He called for someone to help us load the 80 pound box into our van. We headed to the outdoor canopy area. After waiting a few minutes I went to the doorway to throw some trash away, Michael asked if we had received help - which we hadn't. He spoke to his manager by the door and stepped out to help us himself. We were very fortunate Michael O. was working yesterday.
June 27, 2015
Rated 5.0 out of 5.0 by harleymike Helpful associate
Always thought the store was clean and efficient. Sales associate in elec. supply was very helpful and looked for more stock when I took the last off the shelf. Wish I could recall her name but a great help.
June 28, 2015
Rated 5.0 out of 5.0 by Kumar Great Store to Shop
People were very friendly, helpful & knowledgeable about the products.
June 27, 2015
Rated 5.0 out of 5.0 by KelMorris Great service
I really enjoy visiting this location of Home Depot because the service is superb. Seems to be an employee on every aisle. Really friendly and makes shopping a pleasure.
June 25, 2015
Rated 5.0 out of 5.0 by FLASH Return Counter Clerk - Exceptional
At the Return Counter this day, the associate, first initial K, assisted me in item returns and other purchases.
I noticed there to be a constant line, not surprising this time of year, even while I was at the counter.
She retrieved data online that I didn't have, processed a credit, and a subsequent purchase.
All in a short period of time. With a smile, humor, and efficiency, showing no pressure under fire.
She is an exceptional asset to the store and this company.
June 8, 2015
Rated 5.0 out of 5.0 by DB Knowledgable Associates
The associate who helped me was knowledgeable about the product and solving the specific problems I was trying to deal with. Everything he told me was backed up with information also provided by the manufacturer and technical consumer experts. I was given good information that was easy to verify.
June 18, 2015
Rated 5.0 out of 5.0 by Anonymous Good Experience
Store associate was very knowledgeable and helpful during the process. We purchased window treatments for our new home. The associate assisted us in the selection process; and she was able to stay within our target budget while still providing quality products.
June 17, 2015