South Charlotte #3640

4.8

out of 5

97% of customers recommend this store
Rating Breakdown
5
(210)
4
(29)
3
(3)
2
(3)
1
(5)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.8

5415 Ballantyne Cmmns Pk Charlotte, NC 28277

Store Number (704) 814-6131

Pro Desk (704) 321-7404

Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Moving Truck Rental
  • Key Cutting

Store Features

Store Location and Nearby Stores

5.74 mi
  • 1837 Matthews Twnsp Pkwy
  • Matthews, NC 28105
6.23 mi
  • 10210 Centrum Pkwy
  • Pineville, NC 28134
9.18 mi
  • 1220 N Wendover Rd
  • Charlotte, NC 28211

Store Details

There's nothing more satisfying than knocking out your to-do list all in one spot. At The Home Depot in Charlotte, NC located in the Promenade shopping center, we're happy to say that we can help you find everything you need for your project quickly and all under one roof.

From overhauling your outdoor patio to installing a new HVAC unit, we have our team to help you decide what you need and where to find it. When we're not helping you in our store you can find us supporting McKee Elementary as well as Socrates Academy.

We're a proud part of the Ballantyne community and can't wait to see you in our store again soon.

Your Ballantyne Hardware Store Team

Check Out Our 4th of July Sale!

Looking for great savings this 4th of July? The Home Depot is the place to be! Whether your patriotic BBQ needs a new grill or patio furniture to host your guest, we’ve got you covered. We’ve also got guaranteed low prices on appliances and paint. Stop by The Home Depot today and take advantage of these awesome savings while they last!

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we’re committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

Try Home Depot's Buy Online Deliver From Store Service*

Need materials for your project, but don't have time to make a store run? The Home Depot's delivery service allows you to quickly and easily order products you need online. Simply place your order online, schedule your delivery, and we'll deliver your order as early as 6 a.m. to as late at 8 p.m.

The Home Depot's delivery service helps you save time and money by bringing you the supplies and materials you need right to your doorstep. Try it out today!

*Not yet available in all stores - please check with your local Home Depot store for availability in your area

CUSTOMER STORE REVIEWS

4.8

out of 5

250 reviews
5
(210)
4
(29)
3
(3)
2
(3)
1
(5)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.8
97% Of Customers
Recommend This Store 238 of 245 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Store is always clean and employees always helpful.

5.0

out of 5

Store is always clean and employees always helpful.

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Clean, friendly knowledgeable employees.

5.0

out of 5

Clean, friendly knowledgeable employees.

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The employees at this store are generally not helpful.

2.0

out of 5

The employees at this store are generally not helpful.

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Very nice and I appreciate

5.0

out of 5

Very nice and I appreciate

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This store has beautiful tall garden Phlox and Cone Flowers in stock now. You cannot go wrong wit...

5.0

out of 5

This store has beautiful tall garden Phlox and Cone Flowers in stock now. You cannot go wrong with either.

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For the first time ever. I was standing almost at the back of the Home Depot Store at Ballantyne ...

5.0

out of 5

For the first time ever. I was standing almost at the back of the Home Depot Store at Ballantyne Commons and a sales associate/cashier was waiting for customers when our eyes met. Not unusual. What was unusual was that she looked at me as if she could read my mind and at the time you I don't think anyone should be subjected to that...she walked all the way down the aisle past the midway point and asked if I needed any help. It was amazing...I was frustrated because I was running late and could not find the double sided tape. The first cashier I met just pointed in that general direction to the back of the store. After desperately searching in the wrong place I started looking for another associate. That is when I just happened to see the second more competent sales associate at the other end of the store. I guess what I'm saying I have spent countless amounts of money at this store. Have gotten use to have to run down associate's or either there are not enough to handle the amount of customers. Either way, it is a generally pain to deal with. What I have seen in the last 3 months is a much better effort to accommodate customers. For that I am very appreciative however for the humdrum point you in a direction associates...well I hope their days are numbered. With Lowes right across the street it pays to be on top of your game. Overall...Best Home Depot in Charlotte!

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The store was neat and clean and the employees were very helpful. The products I needed were in ...

5.0

out of 5

The store was neat and clean and the employees were very helpful. The products I needed were in stock.

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Best store vs the other so called store across the street. #3640 has personal who knows what you ...

5.0

out of 5

Best store vs the other so called store across the street. #3640 has personal who knows what you need if you ask them for help. My wife and I shop at this store once a week. Good store and everybody is so nice and friendly.

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