South Elgin #6923

4.8

out of 5

97% of customers recommend this store
Rating Breakdown
5
(263)
4
(30)
3
(7)
2
(4)
1
(5)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.9
4.8
Store Details
Contact Us
Main: (847) 214-8718
Pro Desk: (847) 214-3512
Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm
Location
440 Randall Road
South Elgin, IL 60177
Upcoming Workshops
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Moving Truck Rental
  • Key Cutting

Nearby Stores

4.71 mi
  • 955 N Randall Rd
  • Elgin, IL 60123
6.96 mi
  • 950 Il Route 59
  • Bartlett, IL 60103
8.04 mi
  • 2111 S Randall Rd
  • Geneva, IL 60134

Store Details

The Home Depot South Elgin #6923 can help you with all your home improvement projects. Our address is 440 Randall Road, South Elgin, IL, 60177 and our phone number is (847) 214-8718. We offer a variety of features including Kitchen ShowroomHome Depot Truck RentalPropane ExchangePenske RentalKey Cutting . We also offer a variety of in-store DIY, Do-It-Herself and kids workshops.

We'll also help home improvement professionals get their jobs done faster and for less at our Pro Desk. You can reach our Pro Desk at (847) 214-3512. Our store hours are Mon-Sat: 6:00am - 10:00pm Sun: 8:00am - 8:00pm If you have a question about DIY advice or anything to do with home improvement or remodeling, just ask an associate. We’re happy to provide guidance every step of the way. If you need installation services like window or roofing installation, just let us know!

Love to shop online? Check out our convenient options like Buy Online Ship to Store, Pick Up in Store, and Return in Store. You can also visit our nearby stores including Elgin, Bartlett, and Geneva.

At the South Elgin Home Depot, we’re so much more than a hardware store.

Store Manager,
Brian D.

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CUSTOMER STORE REVIEWS

4.8

out of 5

309 reviews
5
(263)
4
(30)
3
(7)
2
(4)
1
(5)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.9
4.8
97% Of Customers
Recommend This Store 133 of 137 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
I was at this store at 5:50 PM on 8/03/17 and waited at the paint area for more than 10 minutes w...

2.0

out of 5

I was at this store at 5:50 PM on 8/03/17 and waited at the paint area for more than 10 minutes without a single paint rep there nor any other store associate offering any help or to go find a paint rep. I then asked one of the two nearby cashiers (who were standing there just talking with each other) if they could please call a paint rep to come over and they said they would call. I waited another 10 minutes and still no rep. By now, several other customers had also come to the paint area, wanting help. I had to ask another store associate to please call someone and they finally did. Seven minutes later (I'd now waited close to 30 minutes), a Home Depot store associate meandered over and instead of asking which of us customers was there first, she just went to one of the later arriving customers and helped them. Eight minutes later, she came over to me to offer help. I asked her a few questions about paint and she wasn't helpful and didn't offer to get a paint specialist so I ended up leaving the store, without any paint to go buy it at Lowe's instead. Home Depots usually offer really good service and the one I normally visit in Algonquin is excellent closer to where I live. This Home Depot was close to my employer so now on, I'll likely save my trips to just go to the Algonquin Home Depot store.

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Small but Mighty

4.0

out of 5

There are 2 Home Depot's, a Menards', and a Lowe's within a 15 mile radius - not to mention several Ace Hardware stores, but the location and service at the South Elgin store is commendable. I've gotten product and helpful tips in a variety of areas from home improvements and repairs to gardening. Glad it's here!

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Great service at this location!

5.0

out of 5

Great service at this location!

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The store employees are always very helpful and friendly.

5.0

out of 5

The store employees are always very helpful and friendly.

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The South Elgin team is always super helpful and knowledgable about their area of expertise.

5.0

out of 5

The South Elgin team is always super helpful and knowledgable about their area of expertise.

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Sean M helped us tonight by finding some unusual items and being extremely helpful and polite. He...

5.0

out of 5

Sean M helped us tonight by finding some unusual items and being extremely helpful and polite. He then checked us out as the cashier was busy helping another customer. Awesome employee! Another fellow working near paint noticed I was looking through paint colors and asked if he could help. I had already asked Matt if he could find my previous order, but it had been too long ago. This other fellow suggested that I bring in a paint chip since I couldn't remember the name of my paint so they could match the color! Great suggestion I hadn't thought of! Thanks, guys! Very helpful and nice employees!

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Outstanding help from everyone. An easy shopping experience.

5.0

out of 5

Outstanding help from everyone. An easy shopping experience.

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Bad employee

2.0

out of 5

In-line waiting forever to get cashier to take my money to purchase something when the employee is talking to another employee about a customer... Bad mouthing the customer saying extremely rude things. Worst customer service I have ever experienced

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