Sugar Land #574

4.7

out of 5

96% of customers recommend this store
Rating Breakdown
5
(138)
4
(28)
3
(7)
2
(2)
1
(6)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.7
4.7

15505 Sw Freeway Sugar Land, TX 77478

Store Number (281) 242-9200

Pro Desk (281) 279-0495

Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Expanded Flooring Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Key Cutting

Store Details

At the Sugar Land, TX Home Depot, our team has got you covered whether you need new aluminum storm doors or a bathroom vanity. We're proud to say that your experience at the Sugar Land Home Depot speaks for itself.

Our community is important to us, and we show our appreciation through our support of the Boy Scouts of America. Come visit us today. We're at Williams Trace and S.W. Freeway near First Colony Commons. Come shop with us today!

Your Sugar Land Hardware Store Team

Christmas Trees and Decorations for Every Room

Deck the halls with ease with our wide range of fresh cut and artificial Christmas trees from The Home Depot! Find beautiful and high-tech Christmas decorations to complement your one-of-a-kind tree online or at your nearest Home Depot store today.

Cyber Monday Deals All Week Long

Can't make it to one of our local stores? The Home Depot has you covered with huge Cyber Monday Deals for the whole week. Stock up on the tools you need for that next big DIY project at a fraction of the cost. You can still find great holiday deals on the items you need the most at one of our neighborhood store locations too!

Store Location and Nearby Stores

3.75 mi
  • 5900 Hwy 6 South
  • Missouri City, TX 77459
4.50 mi
  • 10419 Highway 6 South
  • Sugar Land, TX 77498
7.26 mi
  • 14440 Hillcroft Street
  • Houston, TX 77085

Store Features and Layout

CUSTOMER STORE REVIEWS

4.7

out of 5

181 reviews
5
(138)
4
(28)
3
(7)
2
(2)
1
(6)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.7
4.7
96% Of Customers
Recommend This Store 172 of 180 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
I have found your employees to be very helpful and friendly. I realize that the holidays are ver...

5.0

out of 5

I have found your employees to be very helpful and friendly. I realize that the holidays are very stressful and hectic but your employees have been very helpful and gone out of his/her way to help me find what I need throughout the store. I deeply appreciate this courtesy. Please inform your employees at their next staff meeting of my appreciation. They need to know that their friendly attitude and being helpful counts a lot! Keep up the good work! Thank you and Merry Christmas. Rafael & Veronica Zapien

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Very Helpful

4.0

out of 5

Very Helpful

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One of the worst retail experiences I have ever experienced in my life. I bought some merchandis...

1.0

out of 5

One of the worst retail experiences I have ever experienced in my life. I bought some merchandise that was defective. I returned to the store to get a refund. When I arrived at the refund desk, there were two employees and one customer. I waited ten minutes without any acknowledgment from either of the employees. Finally, the other customer asked "Are you going to help this man?", to which the male employee responded simply "No". About then minutes later, a third employee showed up (Micah) and asked if he could help me. By this time, there were five people in the refunds line. I went over to his desk and told him I wanted to get a refund for two defective items. He then informed me that he thought I was picking up an online order, and that he could not do a refund. He then directed me back to the refund line, which now have five people standing in the line. At this point, I asked to speak to a manager. Micah looked at me and asked "Regarding"? I said I would take to the manager. He said "He is going to ask". I said "tell him this is about an unhappy customer". The manager came quickly and I explained what had happened. While explaining, I asked Micah the name of the other employee that was at the desk, and he replied "I don't know nothing about nothing". I was tempted to say "No kidding", but, I just looked at the manager to see what his reaction was to Micah's comments. The manager apologized. I explained that I thought he had a serious personnel problem, and I left.

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Houston TX 35 to 44, Male
The associates were very warm and friendly i felt like i knew them a long time

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

The store was well laid out where items and isles could easily be identified with ease

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Sugar Land 65 or over, Male
Always very friendly staff and good products for purchase.

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Everything about this store is very good. A very friendly and knowledgeable staff.

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Sugar Land, TX 25 to 34, Male
Good experience

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Quick check out and friendly staff in the store. There was plenty of staff available in the morning to assist.

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Sugar Land, Texas 45 to 54, Female
Prices are great, staff helpful

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

You can go with any awkward question or need of a tool and they will help you find it. Really helpful and pleasant staff.

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55 to 64, Female
Always helpful and friendly

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
4
5
5

I am always pleased when I go to this Home Depot. I'm always able to find what I am looking for. There is always assistance available when I need it and they will go above and beyond to help. Cashiers are always friendly and there is usually a very short wait in line if any wait at all. There are other hardware stores in my area but I always go to this Home Depot and will continue to do so.

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