#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(989)781-7402
Tool & Truck Rental(989)781-7410
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
8670 Gratiot Rd
Saginaw, MI 48609
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 327 reviews
97%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (327)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 327 reviews
I received excellent advice on how to solve my electrical problem from a great salesperson.
I received excellent advice on how to solve my electrical problem from a great salesperson.
by
  • Verified Purchase
  • Recommended
Everyone was very nice and helpful. Cashier was amazing.
Everyone was very nice and helpful. Cashier was amazing.
by
  • Verified Purchase
  • Recommended
knowledgeable staff and wonderful service and prices
knowledgeable staff and wonderful service and prices
by
  • Verified Purchase
  • Recommended
All the workers are friendly and helpful. Liz at the front desk is always pleasant and welcoming
All the workers are friendly and helpful. Liz at the front desk is always pleasant and welcoming
by
  • Verified Purchase
  • Recommended
smaller friendly Thomas twp. store is like a hometown hardware store
smaller friendly Thomas twp. store is like a hometown hardware store
by
  • Verified Purchase
  • Recommended
Madias was a very helpful employee
Madias was a very helpful employee
by
  • Verified Purchase
  • Recommended
When I think of something I need for home improvements, additions or decorations I always head to...
When I think of something I need for home improvements, additions or decorations I always head to our local Home Depot store #2779. This store is well stocked and it has great associates to help you with your questions. The checkout is fast and easy, especially using your Home Depot card. "This Home Depot store has made my Home a better place to enjoy life in our fine community."
by
  • Verified Purchase
  • Recommended
Keep up the good work!! I always enjoy my visit!
Keep up the good work!! I always enjoy my visit!
by
  • Verified Purchase
  • Recommended
Friendly and employees are a great help in finding items. Friendly cashiers.
Friendly and employees are a great help in finding items. Friendly cashiers.
by
  • Verified Purchase
  • Recommended
From the start of my home improvement project 5 years ago, to just stopping in for "this and that...
From the start of my home improvement project 5 years ago, to just stopping in for "this and thats", I have not had ONE bad experience! Everyone has been helpful in every way manageable. I have not walked out disappointed!
by
  • Verified Purchase
  • Recommended
I have no clue about painting or maintenance and was assisted both times by Brian Jensen...he is ...
I have no clue about painting or maintenance and was assisted both times by Brian Jensen...he is an exception to the rule...stor sis always clean everyone friendly...but if there is a employee recognition..Brian deserves it....
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Long story short, all self check out lanes closed! only 1 lane open! very busy Friday afternoon! ...
Long story short, all self check out lanes closed! only 1 lane open! very busy Friday afternoon! LONG WAIT!!
by
  • Verified Purchase
  • Recommended
If you are looking for fast, friendly help - this is not the place to go (unless you need paint/s...
If you are looking for fast, friendly help - this is not the place to go (unless you need paint/supplies). Understaffed and they don't act concerned that you want to pick up supplies and get back to the job.
by
  • Verified Purchase
Paint and electrical supplies are the usual reasons we go to Home Depot. We are always satisfied.
Paint and electrical supplies are the usual reasons we go to Home Depot. We are always satisfied.
by
  • Verified Purchase
  • Recommended
The store is convenient in location, array of products available, and price. The store is clean ...
The store is convenient in location, array of products available, and price. The store is clean and products are displayed nicely. It is easy to fine an associate to help and they are knowledgeable about the products. The associates are eager, willing and always friendly to assist me. The store is very large and asking an associate to help in the location of products is time friendly and time saving.
by
  • Verified Purchase
  • Recommended
The store was clean and departments easy to find by the large signs. The greeter and checkout pe...
The store was clean and departments easy to find by the large signs. The greeter and checkout person, who was one in the same, was helpful in finding the department I was looking for and she had a smile every time she talked to me. She also pointed out the survey and contest on my receipt. I was very satisfied with my visit to the Thomas Township Home Depot.
by
  • Verified Purchase
  • Recommended
Every time I visit the store, the employees have been very helpful and knowledgable about the pro...
Every time I visit the store, the employees have been very helpful and knowledgable about the products and even offer great ideas to help make my project easier.
by
  • Verified Purchase
  • Recommended
As usual the store is neat and clean. I can never find an employee at the other store that rhyme...
As usual the store is neat and clean. I can never find an employee at the other store that rhymes with Doze. There is always a greeter at HD. The service and return desk is right there by the entrance, again more employees ready to help. When I peruse the aisles at this store, someone is making sure I find what I am looking for. Store # 2779 is right down the road from my place. Just no reason to go anywhere else.
by
  • Verified Purchase
  • Recommended
GREAT STORE!
GREAT STORE!
by
  • Verified Purchase
  • Recommended
Great employees, great personalized service.
Great employees, great personalized service.
by
  • Verified Purchase
  • Recommended
Easy to find what is needed and garden section of store very impressive.
Easy to find what is needed and garden section of store very impressive.
by
  • Verified Purchase
  • Recommended
KHIN is excellent customer service and very friendly and helpful we will be recommend other for t...
KHIN is excellent customer service and very friendly and helpful we will be recommend other for this specific store
by
  • Verified Purchase
  • Recommended
Store was clean and associates were helpful.
Store was clean and associates were helpful.
by
  • Verified Purchase
  • Recommended
Great place to shop. Staff is always friendly and helpful. On my last trip, Amanda actually not...
Great place to shop. Staff is always friendly and helpful. On my last trip, Amanda actually noticed I was having a rough time finding/deciding on what paint to get for my project. She came up to me and asked if she could help. She listened to my problems and then helped me get exactly what I needed. She was great!!
by
  • Verified Purchase
  • Recommended
Always a great visit to this store.
Always a great visit to this store.
by
  • Verified Purchase
  • Recommended
Great store and very friendly people.
Great store and very friendly people.
by
  • Verified Purchase
  • Recommended
Elizabeth was just super in helping me with my purchase. Her knowledge of her job is exceeded by ...
Elizabeth was just super in helping me with my purchase. Her knowledge of her job is exceeded by her bubbly personality. There are always end displays of clearance items that grab my attention every time I visit the store. I was making a purchase of some lumber, and an employee showed up to help me load my purchase on the cart. I thought it was a job interview, as the employee didnt have his orange apron on. Come to find out, he is an employee that hadnt prepped for the day in uniform, BUT was plugged in on his customer service skills. This store rocks and right down the road from my house. I recommend this store to any other big box stores. The store is always clean and organized. I have over 30 years in customer service and know good service when I see it.
by
  • Verified Purchase
  • Recommended
Paint dept mixed my paints all 20 gallons in 1 gallon cans due to different colors very timely an...
Paint dept mixed my paints all 20 gallons in 1 gallon cans due to different colors very timely and friendly
by
  • Verified Purchase
  • Recommended
I really like shopping at this store everyone is always nice and helpful.
I really like shopping at this store everyone is always nice and helpful.
by
  • Verified Purchase
  • Recommended
Great workers and I always return to this store
Great workers and I always return to this store
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 327 reviews

Nearby Stores

3132 Bueker Dr

Saginaw, MI 48604

7.09 mi

Pro Service Desk

(989)249-1405

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

3860 State St

Bay City, MI 48706

17.31 mi

Pro Service Desk

(989)671-4404

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

1100 Joe Mann Blvd

Midland, MI 48642

18.69 mi

Tool & Truck Rental

(989)837-8208

Pro Service Desk

(989)837-8202

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm