Thunderbird #468

4.8

out of 5

98% of customers recommend this store
Rating Breakdown
5
(255)
4
(26)
3
(4)
2
(2)
1
(7)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.8

2650 W Thunderbird Rd Phoenix, AZ 85023

Store Number (602) 548-9600

Pro Desk (602) 588-4421

Tool and Truck Rental (602) 588-4414

Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Penske Rental
  • Key Cutting

Store Details

Here at The Home Depot at the northeast corner of I-17 and Thunderbird near the Wendy's and Taco Bell in Phoenix, AZ, we take customer satisfaction very seriously. Whether you have a question about house siding, need professional design advice for your kitchen remodel, or just want to chat about your cabinet refacing project, our friendly store associates are here for you.

We've got everything you need to get your next home improvement job done and get it done right. Our team is excited to provide excellent customer service and privileged to be part of the Phoenix community.

Stop in today; we can't wait to see you!

Your Phoenix Hardware Store Team

Christmas Trees and Decorations for Every Room

Deck the halls with ease with our wide range of fresh cut and artificial Christmas trees from The Home Depot! Find beautiful and high-tech Christmas decorations to complement your one-of-a-kind tree online or at your nearest Home Depot store today.

Cyber Monday Deals All Week Long

Can't make it to one of our local stores? The Home Depot has you covered with huge Cyber Monday Deals for the whole week. Stock up on the tools you need for that next big DIY project at a fraction of the cost. You can still find great holiday deals on the items you need the most at one of our neighborhood store locations too!

Store Location and Nearby Stores

4.47 mi
  • 12434 N Cave Creek Rd
  • Phoenix, AZ 85022
4.68 mi
  • 5902 W Peoria Ave
  • Glendale, AZ 85302
5.00 mi
  • 2217 East Bell Road
  • Phoenix, AZ 85022

Store Features and Layout

CUSTOMER STORE REVIEWS

4.8

out of 5

294 reviews
5
(255)
4
(26)
3
(4)
2
(2)
1
(7)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.8
98% Of Customers
Recommend This Store 279 of 285 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
many products were not listed in the isle.

2.0

out of 5

many products were not listed in the isle.

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Always great customer service! PK, Veronica, Kelley, Josie always very helpful and friendly. Out ...

5.0

out of 5

Always great customer service! PK, Veronica, Kelley, Josie always very helpful and friendly. Out on the floor Jeffrey, Vic, Tom and Gary always have the answers and solutions for my shopping needs. By far the best paint department, even out of your other stores and competitors. The ladies in the customer service are always on top of things with returns and questions. The guys in the tool rental do a great job also.

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Hit or miss on a truly knowledgeable associate. Problem is some of the ones that profess to know ...

3.0

out of 5

Hit or miss on a truly knowledgeable associate. Problem is some of the ones that profess to know what they're talking about don't. This causes undue hardship and return trips. I would rather they don't recommend something than recommend something they're unsure of.

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Customer service

5.0

out of 5

I have had the best customer service as of late here at the 25thave and Thunderbird store. Jeremy in tools tried his best to make me happy before I left his dept. I couldn't have been happier. Look for him the next time you need a tool .

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I was in the Garden Center today and had excellent customer service. I did not have to look for s...

5.0

out of 5

I was in the Garden Center today and had excellent customer service. I did not have to look for someone to help me. A young man named Angel offered to pick up heavy bags of mulch, sand, rock and potting soil, go with me through the checkout and then to my car to load it for me. He stopped what he was doing to help me. Angel's manager, Ron, was also very helpful. I very much appreciated the kind consideration I was shown at the Thunderbird and I17 Home Depot.

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Excellent Customer Service

5.0

out of 5

This Home Depot is the best store I have ever shopped at. I am handicapped, female and old! The people I have dealt with have went above and beyond! Leila rocks in the plumbing department!! Thank you for doing such a wonderful job!!!

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I always find exactly what I need and get help easily when I need it!

5.0

out of 5

I always find exactly what I need and get help easily when I need it!

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I think the place was neat and clean. I wish there had been more people handy to help me find wha...

1.0

out of 5

I think the place was neat and clean. I wish there had been more people handy to help me find what i was looking for that day. I have to walk about a half of a block just to find someone in an apron. And by that time they don't even know what I am looking for either. Sad. sad. sad.. hire more people to cover your huge HUGE store. I can't blame them for not knowing where you stuff is when you can't even afford to hire people to work at the store.

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