#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(732)473-2500
Tool & Truck Rental(732)473-2524
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1334 Lakewood Rd
Toms River, NJ 08755
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Customer Store Reviews

  • 4.7 out of 583 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (583)
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Showing 1-30 of 583 reviews
This store is very organized and well stocked, employees are knowledgeable in their field, Jared...
This store is very organized and well stocked, employees are knowledgeable in their field, Jared at the Pro Desk is a overachiever for pursuing customer satisfaction! Great store great people!
by
  • Verified Purchase
  • Recommended
Associates very helpful! Great experience!
Associates very helpful! Great experience!
by
  • Verified Purchase
  • Recommended
BEST STORE IN NJ. EVERY SINGLE TIME I AM THERE I GET THE HELP I NEED. EVERYONE THERE IS SO KNOWLE...
BEST STORE IN NJ. EVERY SINGLE TIME I AM THERE I GET THE HELP I NEED. EVERYONE THERE IS SO KNOWLEDGABLE . LOVE IT.
by
  • Verified Purchase
  • Recommended
Always helpful and knowledgeable.
Always helpful and knowledgeable.
by
  • Verified Purchase
  • Recommended
This is my second home and I'm always comfortable going in this store.
This is my second home and I'm always comfortable going in this store.
by
  • Verified Purchase
  • Recommended
The home depot in Tom River is always clean and the people are so very helpful and friendly
The home depot in Tom River is always clean and the people are so very helpful and friendly
by
  • Verified Purchase
  • Recommended
Once again HOME DEPOT falls short of my expectations only this time it's locally. I recently purc...
Once again HOME DEPOT falls short of my expectations only this time it's locally. I recently purchased red scalloped edger bricks for my garden, 6 curved & 4 straight (THE STRAIGHT BLOCKS ARE SLIGHTLY MORE EXPENSIVE THEN THE CURVED ONES). After the job was finished I had 2 of each type brick left over. On my next trip to HD I returned them and here's where it all goes wrong. The associate working the return desk was busily engaged on the store telephone talking to someone about "passports". After a few minutes, without saying a word, she looks in my basket and stretches out her arm for the receipt. She scans the receipt and, of course, the machine doesn't recognize it, so she stops her phone conversation long enough to tell me "it's not here". I take her hand & turn it slightly to me and show her on the receipt where the items are located. More then a few minutes pass by as she tries to "return" the 4 items until SHE FINALLY tells the person she's speaking to "I have to go, I have a customer, I'll call you right back." For whatever reason, she DOESN'T ENTER THE 2 ITEMS INDIVIDUALY - SHE ENTERS ALL 4 ITEMS AT THE LOWER PRICE!! When I get home and check the receipt, I see I've been CHEATED!!! Yeah, it's not much BUT it's the PRINCIPAL! Her "passport" conversation cost me money, her attitude was her conversation was more important then my return EVEN THOUGH SHE'S BEING PAID TO TAKE CARE OF CUSTOMERS not "chat" on the phone about NON-COMPANY business, she didn't pay attention or request help when there was a problem with the receipt, she just "winged it". I expect more "PROFESSIONALISM" from a nationwide retailer when I shop there.
by
  • Verified Purchase
im a marine and its good to see that this store gives you no hassel when you show you military id
im a marine and its good to see that this store gives you no hassel when you show you military id
by
  • Verified Purchase
  • Recommended
ease of finding what I needed. Yes Yes Yes
ease of finding what I needed. Yes Yes Yes
by
  • Verified Purchase
  • Recommended
This is a great store ! The employees are friendly and the store is well organized.
This is a great store ! The employees are friendly and the store is well organized.
by
  • Verified Purchase
  • Recommended
This store regularly has everything I come in for and I'm often surprised with sale prices.
This store regularly has everything I come in for and I'm often surprised with sale prices.
by
  • Verified Purchase
  • Recommended
Assistance was great in the store for the purchase of our refrigerator. It was slated to be deli...
Assistance was great in the store for the purchase of our refrigerator. It was slated to be delivered at a certain time and it arrived then. The 3 gentleman unpacked and left it where I asked them and thanked me many times for offering them cold bottles of water on a hot summer day.
by
  • Verified Purchase
  • Recommended
Excellent
Convenient clean employee so helpful and items are available
by
    If you want sales help that is informative and helpful, Home Depot is the place to go!
    If you want sales help that is informative and helpful, Home Depot is the place to go!
    by
    • Verified Purchase
    • Recommended
    Great Customer Service
    Great Customer Service
    by
    • Verified Purchase
    • Recommended
    The employees are exstreamly knowledgeable and helpful.
    The employees are exstreamly knowledgeable and helpful.
    by
    • Verified Purchase
    • Recommended
    What an excellent store to shop in. Always someone to assist in anyway you need.
    What an excellent store to shop in. Always someone to assist in anyway you need.
    by
    • Verified Purchase
    • Recommended
    A return without a receipt was probably the quickest, no problem return I have ever made!!!!! Gre...
    A return without a receipt was probably the quickest, no problem return I have ever made!!!!! Great JOB!!!!!!
    by
    • Verified Purchase
    • Recommended
    One of the fastest and easiest returns at any store.
    One of the fastest and easiest returns at any store.
    by
    • Verified Purchase
    • Recommended
    The staff here are very helpful and friendly; they go out of their way to assist. The store is al...
    The staff here are very helpful and friendly; they go out of their way to assist. The store is always clean.
    by
    • Verified Purchase
    • Recommended
    The people at the Toms River store are awesome !!!!!!
    The people at the Toms River store are awesome !!!!!!
    by
    • Verified Purchase
    • Recommended
    Great selection
    Selection of flowers is great!! Customer service great as well
    by
      • Recommended
      Favorite Home Depot
      Store is always clean, always has a full stock of the items I'm looking for and all the Employees are Friendly and Knowledgeable... By Far my favorite Home Depot to Shop At!
      by
        • Recommended
        Excellent Store
        Very pleased with this store and employees are very helpful
        by
          • Recommended
          Great Customer Service
          Great Customer Service
          by
          • Verified Purchase
          • Recommended
          I recently purchased 10 windows the salesman Glen was unbelievable. He went out of his way expl...
          I recently purchased 10 windows the salesman Glen was unbelievable. He went out of his way explaining the different windows and helped us decide as to which windows we wanted we even had a small problem when they were delivered but he straighten it out i thought he went above and beyond .
          by
          • Verified Purchase
          • Recommended
          Great Customer Srvice
          Great Customer Srvice
          by
          • Verified Purchase
          • Recommended
          Great Customer Service
          Great Customer Service
          by
          • Verified Purchase
          • Recommended
          The employees are always friendly and are very knowledgeable about the various items being sold a...
          The employees are always friendly and are very knowledgeable about the various items being sold at this store. They will even show you the way to the product that you are looking for.
          by
          • Verified Purchase
          • Recommended
          Every time i stopped in the Toms River Home Depot I ran into either the Manager that noticed I ne...
          Every time i stopped in the Toms River Home Depot I ran into either the Manager that noticed I needed help or the Cashier that suggested something and help with it as well. It left a very feeling of comfort to know there are people there that are hiding they are looking to help you.....
          by
          • Verified Purchase
          • Recommended
          Showing 1-30 of 583 reviews

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