Utica, NY #1254

4.8

out of 5

95% of customers recommend this store
Rating Breakdown
5
(144)
4
(18)
3
(5)
2
(2)
1
(4)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7

545 French Road New Hartford, NY 13413

Store Number (315) 797-5300

Pro Desk (315) 798-4480

Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 7:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Expanded Appliance Showroom
  • Expanded Flooring Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Key Cutting

Store Details

If you're on the hunt for the best hardware store in New Hartford, NY, look no further than The Home Depot. Our knowledgeable team is here to assist you with any project you're working on. Stop in and see us today. We're located in Utica/New Hartford near Utica Business Park, at the intersection of the French Rd. Exit and State Rte. 5.

Shopping for fireplace mantels? We've got you covered. We'll help you with selection, installation advice and more.

To further serve the community, we support the Utica Comets Hockey Team and many local events. Thanks for choosing the Utica Home Depot. We look forward to seeing you in our store!

Your Utica Store Team

New Year, New You: Get Organized with The Home Depot

Feeling a little cluttered after the holidays? Here at The Home Depot we've got everything you need to get sorted, from shoe racks to storage bins, cubes, totes and more. Shop today!

Try Home Depot's Buy Online Deliver From Store Service

Need materials for your project, but don't have time to make a store run? The Home Depot's delivery service allows you to quickly and easily order products you need online, like lumber, concrete, plywood or even riding mowers and have them delivered straight to your home or business from the nearest Home Depot store. Ordering online is easy. Simply place your order online, then schedule your delivery with convenient options like our 2-4 hour delivery windows. We'll deliver your order as early at 6 a.m. to as late at 8 p.m.

The Home Depot's delivery service helps you save time and money by bringing you the supplies and materials you need right to your doorstep, right when you need them. Try it out today!

*Not yet available in all stores - please check with your local Home Depot store for availability in your area.

Store Location and Nearby Stores

39.84 mi
  • 5814 Bridge St
  • East Syracuse, NY 13057
42.66 mi
  • 7922 Brewerton Road
  • Cicero, NY 13039
45.94 mi
  • 659 State Hwy 28
  • Oneonta, NY 13820

Store Features and Layout

CUSTOMER STORE REVIEWS

4.8

out of 5

173 reviews
5
(144)
4
(18)
3
(5)
2
(2)
1
(4)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7
95% Of Customers
Recommend This Store 162 of 170 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
The store associates are always helpful and they go the extra step without being asked.

5.0

out of 5

The store associates are always helpful and they go the extra step without being asked.

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At witts end to find quality!!!!!

5.0

out of 5

Clean and organized. Supplies were in abundance. Quality products. We don't live near this store but, the trip will always be worth the time.!!!

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Every associate was very helpful and friendly

5.0

out of 5

Every associate was very helpful and friendly

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Great Store never have any problems there, Only Problems Solved

5.0

out of 5

Great Store never have any problems there, Only Problems Solved

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Friendly staff who will answer questions or find someone who does know to assist. We have used ...

5.0

out of 5

Friendly staff who will answer questions or find someone who does know to assist. We have used the online order option more than once. Everything was ready to go when we arrived, no delays or time consuming paperwork. Great brand of tools at good prices and even better sales. Well worth the travel time to go here.

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Employees very snippy and feel they are being asked too much when you need help. I had to wait a...

1.0

out of 5

Employees very snippy and feel they are being asked too much when you need help. I had to wait along time for a store manager. She arrived very put out to have to serve us. There was damaged products on a shelf that with a lot of work and waste would serve me for the project I had on hand. I asked for a discount, her answer was "they will give it to you at the register" and turned and started to walk away. I had to say wait a minute and just what would the discount be. She snippily said 10% and started to walk away. I tried to say there would be waste and a lot of time she said 10% again. I placed the items on the floor, she walked over and PLACED THE ITEMS BACK ON THE SHELF. Beware of damaged items if shopping there. She lost the sale and I now go to their competeter down the road where customer service is great. They are glad to take my money as I am remodeling a whole house!

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Excellent

5.0

out of 5

I generally always cash out at the contractor entrance and just wanted to say Diane is the best! Always witty and happy. Makes my shopping experience pleasant.

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We are just plain glad that you are here in all your glory.

5.0

out of 5

We are just plain glad that you are here in all your glory.

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