Rated 4.7 out of 5 by 52
Rated 2.0 out of 5.0 by Sarge Military discount
I found the store as always clean, neat and well stocked. Personnel were attentive. My only complaint is the current policy for a military discount. My service was during the VietNam era and upon my honorable discharge (after having been drafted) I was only issued a DD214 which, up until now, was sufficient, with the presentation of my driver's license and the DD214, to obtain my veteran's discount which, by the way, was appreciated. On my most recent visit to your store I was told that after this purchase the policy has changed and the DD214 form will no longer be accepted as proof of military service. To my knowledge everyone prior to and many post my discharge date have no other documentation to fulfill your new requirements. I can live with this but I feel that it IS a slap to the older generations-intentional or not. Hopefully this policy will be reviewed as I can see no logical reason for the change.
May 29, 2015
Rated 5.0 out of 5.0 by EUGBrickCustomer Unexpected and fantastic help from sales associate Dan
I visited the Home Depot immediately after an unsuccessful visit to a larger Lowe's nearby. I needed to purchase 140 red clay bricks and about 300 lbs of medium builder's sand. I got pointed in the right direction by a helpful checkout crew, took a cart, and headed over to gather up the material I needed. As I began to load the cart, a sales associate named Dan showed up and, without my asking, started to help me load the needed brick, stayed with that until we loaded the 140 pieces, helped load on the six 50 lb bags of sand, and then pushed the cart to check out. After checkout, Dan helped me load up my pickup as well. This kind of service was a great surprise and certainly more than I expected. I asked for the manager to convey my appreciation. Outstanding service along with great product.
August 14, 2015
Rated 5.0 out of 5.0 by DC Best staff around!
I used to live by the other Eugene Home Depot and was a regular in there. The staff is always friendly no matter which Home Depot you visit, however. This Home Depot definitely goes above and beyond!
August 5, 2015
Rated 5.0 out of 5.0 by neeleymomma Extremely Satisfied with in store service
I went to buy a portable AC for my family, I did some research and found the item I wanted at Home Depot. When I got to the store the one I wanted was no longer in stock. Once I spoke with an associate they helped me to pick a better unit for my needs than the one I had originally came to get. We installed it last night and are very happy we went with the higher BTU. Even if they had the other one in stock it wouldn't have been sufficient to cover the space I needed to cool off. Very happy the associates explained the differences in BTU to me, and helped me load my car.
June 24, 2015
Rated 5.0 out of 5.0 by Louie easy visit
Answered an ad in the paper. Associate showed me where the product was. He gave additional info about it and I was in and out in 10 minutes.
July 26, 2015
Rated 5.0 out of 5.0 by sriijun Has everything you need and great employees!
Its very close to home, and you can get everything you need, and check out quickly!
July 24, 2015
Rated 5.0 out of 5.0 by Helpful01 Great store experience.
Needed a key made and was in and out in under 5 minutes.
July 24, 2015
Rated 5.0 out of 5.0 by Darthede great store experience
The store was clean and the associates were readily available to help me
July 20, 2015