Rated 4.6 out of 5 by 96
Rated 5.0 out of 5.0 by Creswell Wonderful experience in appliances
Came in to order appliances for our new home. Alia was extremely knowledgable and fast on the computer. We were in and out with everything ordered much more quickly than I expected. Alia kept an eye on other shoppers and called for assistance when needed all while providing excellent customer service. I only hope the install goes this well!
November 28, 2015
Rated 5.0 out of 5.0 by Lindy Great help
I purchased roofing which is very heavy .I had three associates help load my cart and my vehicle very quickly and very nice. They made a miserable job for myself alone quite quick and pleasant . Thanks guys
PS did I mention it was raining too!
January 14, 2016
Rated 5.0 out of 5.0 by Gummy Every time we've come to the Home Depot, we've found good prices, availability, and very helpful staff.
The store is open and items are easily accessible.
There is a wide array of products, which is very nice and
Staff is fully available to help!
January 14, 2016
Rated 3.0 out of 5.0 by Mike Satisfactory store experience. Many new employees undergoing training all at once.
I was disappointed that it took four phone calls to different individuals before they got my follow up order straight. I had to personally visit the store and make a 120 mile roundtrip there to get it handled.
Recent turnover in personnel, especially at the pro desk, have made it more difficult to do business with HD. I have noticed that associates at HD rival, Jerry's, are better trained and more readily available to answer questions. Because I have a longstanding relationship with this store, I will continue to go there, but if I continue to encounter communications problems, I will be an ex-customer.
December 3, 2015
Rated 5.0 out of 5.0 by Drea Friday
Great start to my Friday everyone was ready to help locate my supplies and to get them down from overhead with a smile. Thank you all
January 8, 2016
Rated 4.0 out of 5.0 by Turtle Good store personnel..\************
Great morning cashier at register #1.**************************
January 7, 2016
Rated 5.0 out of 5.0 by Judy Associates at your service
Impressive, knowledgable staff. Example, asked the lighting guy about outside flood light bulbs. He personally has tested and used the bulbs they sell. He directed me to what I needed.
Another associate used his iPhone to look up a replacement battery for me, which worked beautifully. Highly recommend. They offered their help versus me trying to find someone to help. Much better customer service than their competitor.
December 26, 2015
Rated 3.0 out of 5.0 by rthelen customer service
Great store other than the terrible customer service from kendra.
January 4, 2016