#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(541)434-2702
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
808 Seneca Road
Eugene, OR 97402
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Customer Store Reviews

  • 4.7 out of 417 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (417)
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Showing 1-30 of 417 reviews
the store helped me out of a bind for Christmas GREAT JOB
the store helped me out of a bind for Christmas GREAT JOB
by
  • Verified Purchase
  • Recommended
Staff very helpful and proactive
Staff very helpful and proactive
by
  • Verified Purchase
  • Recommended
The store is clean and crisp. The employees are eager to help and friendly. We always enjoy our t...
The store is clean and crisp. The employees are eager to help and friendly. We always enjoy our trips here.
by
  • Verified Purchase
  • Recommended
I shop here at this store every day to every other day. I am a contracter and need home improveme...
I shop here at this store every day to every other day. I am a contracter and need home improvement supplies daily. This store is my go to store.
by
  • Verified Purchase
  • Recommended
This store is wonderful! If you need appliances make sure you see Dennis or Tim. They are great...
This store is wonderful! If you need appliances make sure you see Dennis or Tim. They are great!! Very helpful and pleasant! Kevin the cashier is also great. All three of them made my visit there totally stress free. I highly recommend this store location!
by
  • Verified Purchase
  • Recommended
I like the Home Depot because it is a place that offers you knowledge about what it is you're buy...
I like the Home Depot because it is a place that offers you knowledge about what it is you're buying or are wanting to purchase. This is helpful because their are some products that are better than others and one may get the job done, but the other (may even cost almost the same) will get the job done and could be of better quality in the long run. I love to go in and dream there, as it has all the things that you would or could ever need when it comes to home improvement. It has deals on plants if you're a contractor, and I found this to be a lovely communal gesture from a nation-wide company.
by
  • Verified Purchase
  • Recommended
I go to this store once or twice a week since it is convenient. It is frequently difficult to obt...
I go to this store once or twice a week since it is convenient. It is frequently difficult to obtain any assistance in the departments. You can wander through the aisles with employees trying to avoid being seen. When I need plumbing or electrical help, I almost always have to get a cashier to call for assistance. I would much rather shop at Jerry's--but it is several miles out of the way.
by
  • Verified Purchase
  • Recommended
The staff was very helpful and knowledgeable and made our shopping experience enjoyable
The staff was very helpful and knowledgeable and made our shopping experience enjoyable
by
  • Verified Purchase
  • Recommended
Helpful employees and friendly smiles. They usually have a good amount of inventory for all your...
Helpful employees and friendly smiles. They usually have a good amount of inventory for all your project needs
by
  • Verified Purchase
  • Recommended
After Not so Grate passed Experience shopping trips. I had the Most Amazing Experience today 10/1...
After Not so Grate passed Experience shopping trips. I had the Most Amazing Experience today 10/13/18. With Phillip. I needing to buy flooring for my 1982 Fixer uper Mobile home being a working class mother of 2 boys plus working as a Care Provider/ RN. I live quite the busy lifestyle. To have effective help from start to Finish made my life/day run smoothly. With my Qustions, to the Priceing, to what I would all need he was there, and made me feel vary comfortably, and inporten. He differently brought back my Business to this store. Thank you so much it wasn't so stressful with your knowledge and assistance.
by
  • Verified Purchase
  • Recommended
Using the pro desk for a difficult order made life simple.
Using the pro desk for a difficult order made life simple.
by
  • Verified Purchase
  • Recommended
I think this store is very well run. The customer service is very good and compares well with oth...
I think this store is very well run. The customer service is very good and compares well with other HD stores I've been to in other states. I do recommend this store to people.
by
  • Verified Purchase
  • Recommended
This store has fantastic employees! The older fellas really know their stuff and they don't conde...
This store has fantastic employees! The older fellas really know their stuff and they don't condescend at all. Being a woman, I'm pretty used to home improvement store people being condescending, or just talking over me to my boyfriend, even after he tells them I do all the home improvement work. I never get that attitude at this store, on the contrary, everyone goes out of their way to be helpful, and respectful... even if I get a building term wrong every now and then.
by
  • Verified Purchase
  • Recommended
Awesome store, clean, and friendly staff
Awesome store, clean, and friendly staff
by
  • Verified Purchase
  • Recommended
The employee were vert nice.
The employee were vert nice.
by
  • Verified Purchase
  • Recommended
We have another Home Depot in Eugene, but I much prefer shopping at this one. The main difference...
We have another Home Depot in Eugene, but I much prefer shopping at this one. The main difference is in the personnel. At #4028, the associates are friendly and helpful, and appear to enjoy working with one another.
by
  • Verified Purchase
  • Recommended
Every time I visit Home Depot everyone is always friendly & helpful. Thanks!
Every time I visit Home Depot everyone is always friendly & helpful. Thanks!
by
  • Verified Purchase
  • Recommended
This store is very neat and clean as it should be. The employees are very friendly and helpful. W...
This store is very neat and clean as it should be. The employees are very friendly and helpful. When an employee can't answer one of our questions, they always find someone who can. We appreciate having this local store. Thank you, M.C.
by
  • Verified Purchase
  • Recommended
Solid source of home improvement needs. Employees are helpful as needed. Not as extensive a sourc...
Solid source of home improvement needs. Employees are helpful as needed. Not as extensive a source of bulk building materials as another locally-owned home improvement center, but still serves most of my needs and is less than half the distance as the other store.
by
  • Verified Purchase
  • Recommended
Knowledgeable staff that are very helpful!!
Knowledgeable staff that are very helpful!!
by
  • Verified Purchase
  • Recommended
Great store!
Great store!
by
  • Verified Purchase
  • Recommended
Thanks again to the staff at Home Depot, my last couple years of home remodels has been a breeze....
Thanks again to the staff at Home Depot, my last couple years of home remodels has been a breeze. Thanks again for going above and beyond to answer all my question and finding all the right answer Teresa, also thanks again for getting me everything I've needed over the years and for the undoubtable continued help in the future.
by
  • Verified Purchase
  • Recommended
Very helpful and friendly staff. Thank you
Very helpful and friendly staff. Thank you
by
  • Verified Purchase
  • Recommended
What a delight to shop at this Home Depot. Greeted at door by gentleman eager to help locate wha...
What a delight to shop at this Home Depot. Greeted at door by gentleman eager to help locate what I needed, using electronic handheld device. This store is very good at having adequate personnel in the various departments to answer questions and help with product selection and installation advice. Then at checkout was greeted by friendly cashier, even though I chose self checkout. Checkout is always a breeze at this store. Contrast this experience to the nearby Lowes....no one to greet you and help find something, no one parked in the various departments ready to help, no one at checkout. In fact, Lowes seems to have closed down self checkout and all their cashier lanes, forcing you to checkout at the lone cashier at the customer service desk. Keep up the customer-first atmosphere, Home Depot, and thanks for all the help on the floor.
by
  • Verified Purchase
  • Recommended
This store is better organized and bigger than the one on Green Acres. It feels more professional...
This store is better organized and bigger than the one on Green Acres. It feels more professional in every way, and I’ve had nothing but great experiences with the staff.
by
  • Verified Purchase
  • Recommended
This crew was amazing. Linda (not sure of last name), was an incredible resource for our riding l...
This crew was amazing. Linda (not sure of last name), was an incredible resource for our riding lawn mower purchase. I can honestly say she went above and beyond! The guys that helped us load the tractor were pretty stellar but didn't have any working knowledge of a John Deere tractor, which was a bit concerning.
by
  • Verified Purchase
  • Recommended
Great Service from entrance to exit. Jason helped load my purchase in the rain. I will definite...
Great Service from entrance to exit. Jason helped load my purchase in the rain. I will definitely be going back.
by
  • Verified Purchase
  • Recommended
Helpful, knowledgeable about building and repair and friendly.
Helpful, knowledgeable about building and repair and friendly.
by
  • Verified Purchase
  • Recommended
Great selection and very helpful employees. We always have fun when we go to Home Depot.
Great selection and very helpful employees. We always have fun when we go to Home Depot.
by
  • Verified Purchase
  • Recommended
This store is stocked with typical home improvement items. For an occasional 'home remodeler' I c...
This store is stocked with typical home improvement items. For an occasional 'home remodeler' I can find things I think I want and need to complete my projects. Good variety of products and branding. When required assistance is available, sometimes you have go look for the 'orange apron', but assistance is always available. The store is generally clean except during change over of appliance models. I am retired and can go during the week at off 'contractor' shopping hours when it is easier to get around the store.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 417 reviews

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