Rated 4.4 out of 5 by 483
Rated 5.0 out of 5.0 by LaLa REALLY GREAT EXPERIENCE BUYING MY GRILL
I was looking for a particular grill. The store manager looked at every grill with me and helped me decide which was the right fit for me. He made everything sooooo easy . I really appreciated his help. Truman, a sales associate was awesome !!! He loaded the grill into my SUV, which was not an easy fit. He even offered to bring it to my home on his way to his home after work if it didn't fit. I really appreciated the personal attention that these people gave me. It made buying a grill a great experience.
September 1, 2016
Rated 1.0 out of 5.0 by LR This store sucks....go to Benton
I'm pregnant and needed help loading my 4x8 sheets of plywood into a trailer. I was waiting for over 30 mins, the lot attendant was called 4 times and never came. The MOD was also called and never came to remedy the situation. A female store associate coming back in from her break ended up helping me.
This is not the first time ive had issues with this store. Don't use their online ordering because they wont have anything ready when you go for pickup. I have cancelled 2 online orders for this reason and gave my business to the Benton store. If you have the time, don't bother with this store if you actually need associate assistance.
July 20, 2016
Rated 5.0 out of 5.0 by Vinson great store experience each time we visit there.
Always happy with the helpfulness of the staff. Had a good experience in the lighting department and the appliance departments.
August 21, 2016
Rated 5.0 out of 5.0 by Greg Home Depot Rocks
I have always had a positive experience at this store. It has great associates to help me and clean and well stocked isles. I recommend Home Depot to anyone needing hardware at great prices.
August 28, 2016
Rated 5.0 out of 5.0 by Lou Great Store Visit
i was very happy with the help i recieved at this store, liked the way i was greeted at the door, and asked it i needed any help, which i did, (Need Help)
August 16, 2016
Rated 5.0 out of 5.0 by bigdaddy great customer service
great interaction with a store employee in the tile dept. Very helpful. the cashier was very friendly as well. The product worked just as the employee said it would and actually saved me money compared to what i had planned to do. Thank you!
August 4, 2016
Rated 5.0 out of 5.0 by caog Great store
good assist of employees in finding what is needed
August 13, 2016
Rated 1.0 out of 5.0 by DIYGRL1 Bad customer service at the PRO DESK
Cashier was rude by having a drama conversation with another cashier at the PRO Desk. Never addressed or made eye contact with me or my husband while we were checking out. Unacceptable behavior for this type of business. We both work in customer service fields and know that will hurt a business. I did report the incident to a manager after leaving the store. She was very nice and apologetic and said that she would handle it. This is not the first time at this particular location for bad service. WE only go there for convenience but maybe we should just drive to the competitor.
July 1, 2016