#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(972)548-5102
Tool & Truck Rental(972)548-5108
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
252 N Custer Rd
Mckinney, TX 75071
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Customer Store Reviews

  • 4.8 out of 592 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (592)
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Showing 1-30 of 592 reviews
Inventory and staff
The staff at this store are friendly and knowledgeable. I can find what I need and it's in stock. It's nice to go to a store that you don't have to go on a quest to find an employee when you need help.
by
    • Recommended
    Great service from Yasmin at Checkout
    Yasmin at checkout is always very kind and provides exceptional service. Yasmin always brightens the day.
    by
      • Recommended
      Customer service from Michele at checkout
      MICHELE at checkout always greets me at the entrance and provides exceptional service
      by
        Always have what I need in stock.
        I purchased 3-8ft. x 12" Melamine shelves, had them cut to size and helped out to my car. They are a clean white finish, no need to paint.. Heat activated glue on edging to match is also available.The price was actually cheaper than wood.
        by
          • Recommended
          always a good experience
          I have bought lots of christmas gifts for my husband here....we rent lots of tools and this weekend a table saw....love the Behr paints use them all the time
          by
            • Recommended
            Great place to shop
            Friendly personel and great service
            by
              • Recommended
              Great individual customer service
              Allison - cashier and Chase - floor clerk BOTH helped me greatly today - finding, carrying to front - and getting it correctly checked out. OUTSTANDING service by each of these young employees. THANK YOU!
              by
                • Recommended
                Gardening & Nursery
                This Home Depot has been my “to go to” regarding almost all my landscaping/planting needs for part 15 years I lived in McKinney Stonebridge. I find appropriate soil, variety of plants to freshen up my front yard. I also get pots here and some decorative pots for repotting indoor plants, like peace lilies. The store has a lot to offer for different other projects I try to engage in at home. I like coming here and they are my 1st stop for almost anything the house and the garden need. Make it yours, too :-))) I wish y’all an awesome day!
                by
                  • Recommended
                  Great shopping experience.
                  Bought many flowers from Garden Shop, they are all thriving beautifully. Recently purchased a range, very helpful rep.
                  by
                    • Recommended
                    Water Heater plus install
                    When any one buys a water heater or major appliance and installation is required Buyer beware.
                    by
                      Spring garden shopping
                      As I stopped through today for some simple Additions to my garden, I was greeted by James as well as another associate. I loved how engaged the employees were and how clean and organized this store is.
                      by
                        • Recommended
                        Friendly employees, clean store, enjoy shopping here.
                        Purchased several gardening products recently that were recommended and enjoyed them.
                        by
                          • Recommended
                          Awesome customer service!
                          I work in lewisville. On my home I pass four HomeDepot stores. I will only stop at the HomeDepot in W.Mckinney. The staff here is knowledgable, friendly and fast!
                          by
                            • Recommended
                            Comparison of two Home Depots
                            I shopped at the Prosper location and this McKinney store and the Prosper staff seemed like real asswamps.
                            by
                              Horrible service
                              Never can find anyone to help
                              by
                                Great customer service and friendly staff.
                                I always come here not just to shop, but to get answers for many of my DIY projects that never seem to end. Very knowledgeable staff that is very willing to help.
                                by
                                  • Recommended
                                  Help on Hand
                                  The coach and Zoltan were informative and helpful in locating what I needed and loading materials so I could easily unload them and put them to good use before the rain comes.
                                  by
                                    • Recommended
                                    Love the people. Kelly Andrew Mary the whole staff shines
                                    Thank you all. U all did. Great job helping me spend $300 for my home improvement needs
                                    by
                                      • Recommended
                                      HORRIBLE SERVICE
                                      GOOD LUCK FINDING ANYONE TO HELP
                                      by
                                        Great Products, Great Customer Service?
                                        Products were easy to find and accessible.
                                        by
                                          • Recommended
                                          Worst home depot ever
                                          Dont buy anything to have them install. They are clueless and lazy.
                                          by
                                            Better than other Home Depots
                                            I drive further to thia Home Depot due to its better stock selection and more engaged employees than two other home depots that are closer to my home
                                            by
                                              • Recommended
                                              Great Employee
                                              I always go to McDermott Home Depot because if I don’t see stocks available at your store I can easily swing by at Lowe’s because it’s just next door to you. It’s like 5 miles from my house; but I just tried this Home Depot and I’m just surprised and happy how your employee “Skippy” helped and assist me in what I needed. You need more employees like him.
                                              by
                                                • Recommended
                                                Customer Servjuce5
                                                Jennifer, a Customer Service Supervisor, was truly Outstanding in helping me with a Delivery FIASCO by a contract Freight Delivery company.
                                                by
                                                  • Recommended
                                                  Good Experience
                                                  This HomeDepot is close to us which is why we always go to this one. Overall have had a positive experience here.
                                                  by
                                                    • Recommended
                                                    Excellent customer service and installation.
                                                    Bought an electric dryer at this store and was very satisfied with the customer service and the delivery men that installed it were very polite and fast. Also, they hulled the old dryer away. And it was delivered on the actual scheduled day and time.
                                                    by
                                                      • Recommended
                                                      Great personnel.
                                                      I had the best purchasing experience at home depot. I purchased a grill first time in my life. And I found the life-saver there. That person was Jennifer. She was the best employee ever to help me with my shopping experience. She managed to fix my online order, and replace missed items with substitutes. She even fixed my mistake with the wrong HomeDepot store, which I selected as part of my order. She canceled wrongly ordered items and helped to order them in-store, where I was. She even showed me how to operate my new grill and helped to put it in the trunk of my car. Best experience ever. Really.
                                                      by
                                                        Excellent customer service
                                                        Allison and Kelly went above and beyond to help me order a refridgerator.
                                                        by
                                                          • Recommended
                                                          Great Store!!
                                                          The staff went above and beyond to help me locate what I needed. I had to return something and it was so quick and easy to make my return. The people at customer service were great! The folks greeting me at the door was awesome as well! Appreciate the fact that there is still good customer service in the world that we live!
                                                          by
                                                            • Recommended
                                                            They really hoped me get everything I needed
                                                            Belva was amazing and help me get my material
                                                            by
                                                              Showing 1-30 of 592 reviews

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