#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(609)734-4117
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
701 Nassau Park Blvd
Princeton, NJ 08540
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Customer Store Reviews

  • 4.6 out of 284 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (284)
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Showing 1-30 of 284 reviews
Great help, great service. And my cashier was awesome...Cynthia 0921 00003 98701
Great help, great service. And my cashier was awesome...Cynthia 0921 00003 98701
by
  • Verified Purchase
  • Recommended
Seventy-nine and fast approaching 80, I appreciate the convenience of shopping at THE HOME DEPOT....
Seventy-nine and fast approaching 80, I appreciate the convenience of shopping at THE HOME DEPOT. The sites are so well organized, with all merchandise easily identifiable in the appropriate aisles, bins, or sections of the sites. The store staff avoids using highly technical language when describing product usages, even though it is obvious that the staff has the extensive expertise necessary to handle all challenges customers bring to the front doors.
by
  • Verified Purchase
  • Recommended
Had a great experience picking up some pavers for under my garbage and recycling bins. The store ...
Had a great experience picking up some pavers for under my garbage and recycling bins. The store cashier went above and beyond helping load them into my car.
by
  • Verified Purchase
  • Recommended
I really like the customer service at this location. I find that the advisors are truly knowledge...
I really like the customer service at this location. I find that the advisors are truly knowledgeable in the products sold at the store. George, the advisor that worked with me on this shopping trip, went above and beyond in explaining to me the whole life cycle of events that happen on my lawn year-round, the products and timing of applications needed to maintain a healthy green lawn. I now feel much more confidant that I can take care of my lawn on my own.
by
  • Verified Purchase
  • Recommended
The customer service cashier who was handling my return of a rented tool was very rude. She was r...
The customer service cashier who was handling my return of a rented tool was very rude. She was rolling her eyes and seemed to be bothered that she was assisting me. She accused me of not cleaning the tool and rudely stated she was going to charge me a fee of $25. I stated to her that it was outrageous because I cleaned it and that I returned it as it was given to me. I still opted to clean out the tool once again and when I returned with it she smelled the tool!! It was so weird! She then accused me of not removing hair that wasnt there in the first place. This was very embarrassing. I was very ataken with the approach the customer service cashier was presenting. Afterwards Instead of being helpful and addressing my concern in regards to a refund she opted to snap and give me attitude because I questioned it. I had enough of the attitude and proceeded to walk away in which she started mocking me and the experience we shared. She truly provided a very uncomfortable and unpleasant experience.
by
  • Verified Purchase
1 found this review helpful
deceptive staff, they make incomplete recommendations so installers have to make multiple trips (...
deceptive staff, they make incomplete recommendations so installers have to make multiple trips (and charge 2x)
by
  • Verified Purchase
Service was very good. Staff were very helpful.
Service was very good. Staff were very helpful.
by
  • Verified Purchase
  • Recommended
As a contractor I visit the pro desk often. All the people are top notch. The service can’t be...
As a contractor I visit the pro desk often. All the people are top notch. The service can’t be beat.
by
  • Verified Purchase
  • Recommended
T in (appliances) and B (assistant manager) provided exemplary service during our recent visit an...
T in (appliances) and B (assistant manager) provided exemplary service during our recent visit and purchase of a suite of Samsung appliances. Even if prices are lower elsewhere, it pays to speak to these men as they will work with you and are eager to earn your business.
by
    • Recommended
    Thanks to Vince and Candace for all your help. I like the store it’s so nice and clean .
    Thanks to Vince and Candace for all your help. I like the store it’s so nice and clean .
    by
    • Verified Purchase
    • Recommended
    this store rocks!!! the employees are amazing, helpful, And very kind to tour needs!!! A+++++++
    this store rocks!!! the employees are amazing, helpful, And very kind to tour needs!!! A+++++++
    by
    • Verified Purchase
    • Recommended
    Great help
    Great help
    by
    • Verified Purchase
    • Recommended
    Happy coustomer handling,vari var and trust product
    Happy coustomer handling,vari var and trust product
    by
    • Verified Purchase
    • Recommended
    This store has a excellent staff! I love coming here and seeing cashiers like Cynthia, Lily, Anet...
    This store has a excellent staff! I love coming here and seeing cashiers like Cynthia, Lily, Anette, and many more to name. Keep up the good work Home Depot
    by
    • Verified Purchase
    • Recommended
    We LOVE shopping here. We come here a few times each week.
    We LOVE shopping here. We come here a few times each week.
    by
    • Verified Purchase
    • Recommended
    Very nice store. People there are very helpful. If you need some wood advice, definitely go to th...
    Very nice store. People there are very helpful. If you need some wood advice, definitely go to their lumber buy Ron. He is extreme experienced, helpful, knowledgeable, and professional.
    by
    • Verified Purchase
    • Recommended
    Check out cashier was great. Friendly and informative. Cynthia 0921 0004 86274.
    Check out cashier was great. Friendly and informative. Cynthia 0921 0004 86274.
    by
    • Verified Purchase
    • Recommended
    Employees are very helpful and friendly. Great tool section, closet kits, bird seed, great plants...
    Employees are very helpful and friendly. Great tool section, closet kits, bird seed, great plants all seasons.
    by
    • Verified Purchase
    • Recommended
    Great customer service. I have never asked a question in the various departments where an employ...
    Great customer service. I have never asked a question in the various departments where an employee there did not know the answer.
    by
    • Verified Purchase
    • Recommended
    Home Depot is a customer service driven company and emphasis should be placed on staff to greet a...
    Home Depot is a customer service driven company and emphasis should be placed on staff to greet all customers, especially when they are near you, purposely trying to get your attention. My experience at the store was hampered by my interaction with the electrical department’s specialist, Dave. Not friendly or helpful. I have had experienced several dilemmas pertaining to the quality of customer service and his technical advice in prior visits. Adversely, my cashier was excellent. She helped me with my credit card, showed a generous amount of patience and took special care or me during our interaction. It would be in Dave’s best interest to learn from the Danielle on how to better treat customers.
    by
    • Verified Purchase
    • Recommended
    Warren, Assistant Store Manager helped me to resolve a problem in a very efficient, friendly mann...
    Warren, Assistant Store Manager helped me to resolve a problem in a very efficient, friendly manner. Within a few minutes of getting that situation resolved another store employee helped me find a tool I needed and another employee brought me a hand cart to carry the tool out to my vehicle. It made shopping at Home Depot a very enjoyable experience. The world need more of this kind of interaction.
    by
    • Verified Purchase
    • Recommended
    The employees at the West Windsor, NJ store are professional, well-trained, polite, and ensure th...
    The employees at the West Windsor, NJ store are professional, well-trained, polite, and ensure they can help you fully. I had a particularly good experience with Ziggy who assisted me with a bathroom faucet problem and insulation for the front door. He went over and above the call of duty to ensure my problems were fixed.
    by
    • Verified Purchase
    • Recommended
    This store is always clean, the merchandise is very well organized and the staff are friendly, kn...
    This store is always clean, the merchandise is very well organized and the staff are friendly, knowledgeable and helpful. I have been shopping here for 22 years and have never once been disappointed from any of the departments in the store.
    by
    • Verified Purchase
    • Recommended
    Great store-clean and organized. Very knowledgeable employees. Great selection-the go to place fo...
    Great store-clean and organized. Very knowledgeable employees. Great selection-the go to place for home remodeling. Very efficient and friendly return area. Managers are highly competent, reasonable and customer focused. Customer service desk is great and works well with home owners and contractors. Highly recommend this Home Depot!
    by
    • Verified Purchase
    • Recommended
    Quick in and out
    Quick in and out
    by
    • Verified Purchase
    • Recommended
    The employees are superb and extremely helpful.
    The employees are superb and extremely helpful.
    by
    • Verified Purchase
    • Recommended
    When purchasing a rigid wet vac, you have to register it on line. The site is not user friendly.
    When purchasing a rigid wet vac, you have to register it on line. The site is not user friendly.
    by
    • Verified Purchase
    When I arrived at the store I was greeted so kindly by two workers. I barely got into the store ...
    When I arrived at the store I was greeted so kindly by two workers. I barely got into the store before both asked "how many I help you - may I take you to what you need". That is great! Mike G. then pulled into action and grabbed a cart and walked me to get the soil that I needed. He asked me what project I was having done & then suggested the soil that I should purchase. If not for him assisting me I would have purchased a higher price soil which was not the appropriate soil. Thanks again for your extraordinary customer service skills.
    by
    • Verified Purchase
    • Recommended
    It was easy to find the product, get the assistance and the store was comparatively clean
    It was easy to find the product, get the assistance and the store was comparatively clean
    by
    • Verified Purchase
    • Recommended
    Great employees at this location! They go above and beyond to be helpful and friendly. Very impre...
    Great employees at this location! They go above and beyond to be helpful and friendly. Very impressive!
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 284 reviews

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