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Filter Reviews By:Rating, Profile, Gender, Age (559)
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Showing 1-30 of 559 reviews
Jul 23, 2023
Excellent Service and Staff.
Young girl in the plumbing Department, she has an accent. Blonde curly hair. She is very smart with her work. Very knowledgeable in Plumbing HVAC. Amazing worker. She is always active and helping others. You should be grateful for a hard working girl like her.
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Recommended
Jul 9, 2023
Shoddy inventory on shelves, no hope for getting help
Tried to get a water heater and the box in the aisle was damaged. Asked for help and the associate that left to retrieve it never came back. After 1 hour i was told he was struggling and then he showed up with a forklift. I pointed to the box i needed 1 shelf above and he said he didn't need the forklift so he was getting a ladder. After another 30 minutes i just did it myself. I should have just found a ladder and attempted to get this very heavy water heater box from an overhead shelf from the very beginning and saved my time.
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Jun 25, 2023
Worst customer service
Asked an employee for assistance locating an item. Showed him the webpage that said 8 in stock in Aisle 10 Bay 17. His response was "you're in the right place. If it says they are there, they are" and walked away. Horrible customer service.
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Jun 21, 2023
Perfect
The sales-lady worked closely with me to get the exact blinds I needed. She also kept me fully informed with the progression of my order.
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Recommended
Jun 17, 2023
EMPLOYEE ABOVE AND BEYOND
I came here twice today to buy some items for a last minute gift. The second time I came here today I was so impressed by an employees patience and kindness with me. I was struggling to find an item and no other employee could help me find it. I found Hiram and he immediately helped me check a few isles until we found it. He went out of his way to make sure I found the exact product I was looking for.
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Recommended
Jun 17, 2023
Extremely great experience
My experience at the Waterbury ct store, was amazing. Being new to the area, needing some random items, and not exactly knowing what they were called. I went to an associate in hardware. Mike assisted me with pretty much everything I needed. Going above and beyond. Helping me understand exactly what I needed, proper names of items, along with best way to tackle my issues. For my washing machine parts he enlisted help from another associate. Don also went above and beyond. Even looking up information for me. That team of associates, especially working together made my experience stress less, positive, and informative.
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Recommended
Jun 11, 2023
pleasant experience
we are happy with our purchases, bought a chair for outdoors for mom and she absolutely loves it!
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Jun 2, 2023
They went out of their way
The nicest young lady in the garden department, found an alternative plant when the original plants I was interested in or sold out. That’s nice!
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Recommended
May 25, 2023
Too notch employee
Had an employee named frank who was very helpful and knowledgeable… and steered me in the right direction on which cordless leaf blower was the right fit for my needs… very happy!!
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Recommended
May 23, 2023
Brian was fantastic!!!!
Brian was amazing, overheard me on the phone struggling to find the wire for my weed whacker. He asked the right questions to help determine what I needed, then thanked me for shopping at Home Depot! What a great guy, very lucky to have him on your team, thank you Brian for a great shopping experience!
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Recommended
May 22, 2023
Great sales
I just bought a washer n dryer at a great sales price for my budget and the sales associate was very nice and knowledgeable and professional.
I will definitely keep coming back for future purchases.
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Recommended
May 5, 2023
Customer service
Darrin took care of my return and made sure I placed my order by calling other stores and checking availability- he was very helpful and patient.
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Recommended
May 2, 2023
Great store that have better deals
People really nice even though was busy
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Recommended
Apr 26, 2023
cashier
will say Cashier Marissa DeRosa was a wonderful and very helpful cashier explained and answered all my questions very cheerful and smiling I give her 5 stars
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Recommended
Apr 25, 2023
Great customer service
Every time I go to the store, is that would help me find what I need. They will also help me on how to use it or advice and other products for the job they have really good stuff they’re knowledgeable.
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Recommended
Apr 24, 2023
I like this home depot it’s close to my house. The employees are there to greet you when you come in. They ask if you need any help I
I bought some plants and the quality is good. The prices went up from last year . You use to get 2 plants or a 6 pack of vegetables. I got tomatoes and they had so my single ones
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Recommended
Apr 22, 2023
Large selection of items and extremely helpful associates
Purchased perfect Milwaukee pole chain saw and accessories.
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Recommended
Apr 16, 2023
great staff
staff are very helpful and friendly. i love coming to this branch..
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Recommended
Mar 31, 2023
Delivery Service
I ordered a large item that needed to be delivered to my house. The delivery guys were really professional and efficient.
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Recommended
Mar 29, 2023
Honest employees helped me a lot
Forgot two items in the cart after loading the car. After getting back home called the store. Carmen answered the phone and had a attendant check the lot and they had the items ready for me to pick up after she called me back
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Recommended
Mar 27, 2023
Almost always have what I'm looking for
Home Depot almost always has the items I'm looking for, or an equivalent item. Store is well stocked and employees are helpful
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Recommended
Mar 26, 2023
very good service
I love the service that they were helped a lot and very friendly
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Mar 13, 2023
Worse of them all
Used to go here weekly as a contractor but with people in paint and so many employees walking around talking , hanging out and never give assistance, Tavel 15 more minutes up the road to plantsville location
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Mar 12, 2023
Great customer service
Large stores like this can be intimidating when trying to navigate to locate multiple items. A staff member Linda assisted us and was very friendly, patient and knowledgeable about the products and helped me locate everything I was looking for.
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Recommended
Feb 24, 2023
Great assisting. Store was very neat!
I'm so happy that I went to this store I'll definitely be coming back, best I ever went to.
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Recommended
Feb 24, 2023
Breath of Fresh Air!!
We had ordered some merchandise ahead of time. We went to customer service where we were greeted with a welcome smile and immediately called to have our merchandise brought up front. The wait time was minimal and left feeling great!
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Recommended
Feb 23, 2023
good visit
found everything, and the right price.
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Recommended
Feb 22, 2023
Difficult to locate some items due to mixed up inventory.
If I need something significant at Home Depot, I'd rather drive the extra miles to the Southington Store at 1816 Meriden Waterbury Tpke. It's better organized with better inventory and more knowledgeable associates.
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Feb 1, 2023
Great customer service
Representatives are always helpful.
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Recommended
Jan 31, 2023
Knowledgeable and Friendly
I always know when I enter this Home Depot, and I ask any employee q question, I always am satisfied. Everyone is always so knowledgeable about the stock and where it is located. In fact, I once asked an employee where to find an item. He saw me later in the store and asked if I found what I was looking for, and if I were satisfied; very friendly and professional. I was impressed.