Reviews for Waterloo #2101

Carpet measure guy cancelled my appointment because I had to drive home from work to let him in and he didn't feel like waiting even though I was in the scheduled 2 hour window for the appointment. I was 35 minutes from home. Guess I'll have to buy carpet elsewhere.

I went in to Home Depot for a bathtub spout for my son, and before I left the store Keta and Pat made sure I had the right parts.

My wife and I spent many hours working with Astrid on a kitchen remodel at the Waterloo store. She is very patient and creative. We even talked to the store manager who was very kind and helpful. I highly recommend them.

had a great selection during their winter sale was put of one product but salsman help me order one and have it shipped to the house so i didnt have to make another trip back

If I need something from a home improvement store, no question where I will shop. Picked out carpeting today, very easy to get going on this project. Another great experience at the Waterloo Home Depot!

Purchase paint products. Great deals on items that are going out of season.

My fridge went down the week before Christmas and I comparison shopped with 3 other places and Home Depot couldn't be beat! They really go above and beyond to make sure they give you the best deal possible. Everyone there was so friendly and helpful. and I have definitely made Home Depot my "go to" store!

We always have a great experience while shopping at Home Depot. Keep up the great work.

Very unhappy, no hi, no thank you, cashier was very rude and noone even asked if we needed help pushing the carts out we had. The only good was the person that helped us find what we needed

We bought some sink and shower faucets and a Miluakee router. The store manager Jeff was extremely helpful and even price matched the Miluakee tool. Brooke, the cashier, was extremely cheerful and such a pleasure to interact with. Definitely will be going back to the Waterloo, IA store!

From the beginning to the end of going into store to check on cabinet order it was a wonderful experience . Emily in paint took the time to help with paint colors and ideas and was so happy to help to when I checked out Keyara at checkout such a good group of employees in our local store !

Bought a Anderson window and had a great experience. Thank you

If you are from the Waterloo/Cedar Falls, IA area and considering a new exterior, or sliding patio door, please visit the Home Depot in Waterloo, IA and ask for Raelei H! She provides that personable, knowledgeable, good, old fashioned customer service that's so hard to find today!

I'm so glad that Payton was there to help us in our carpet selection.

Keta was nice and helpful. Thank you.

GOOD STORE BUT NEEDS MORE STUFF LIKE CEDAR RAPIDS

Your employees are incredible

We bought a Ryobi 40V mower, can’t wait to give it a try!

I recently had to replace my hot water heater, so I visted this store for some help and guidance. I worked with many people during this process and everyone was great! Gabe, Melissa, Karl the Manager, Chelsea G the customer rep, the other manager Liah and others who i don't have a name for but everyone at the store was very helpful and after switching out a couple hot water heaters from gas to electronic i did get my hot water heater up and running so KUDOS to this store and the staff!

Home Depot changed their Veteran discount verification from a state issued ID to through a 3rd party that requires my uploading my DD214 with all of that information that I am not willing to share with a 3rd party I know nothing about. This especially when the State of Iowa already went through the verification process printing it clearly on their Official State Issued ID. They're fixing something that isn't broken. At the same time female employee SAM was a GREAT help.

I've been a customer here for years. Always a good experience.

Shavuot was very friendly and helpful along with the other man and woman behind the pro desk. I arrived early to get my online order and they hurried to get it all picked for me!

We are new to this area and are building a home. This Home Depot has a terrific buy online/pick up in store process. Lots of communication about my orders, plus personal phone calls when something arrives. Very friendly and well organized staff, overall very positive experience! It’s now my “go to” store for all things “home.”

Full of very helpful staff members

I was so pleased Home Depot had such a good inventory of washing machines when mine stopped working. The delivery came when expected and was done professionally and pleasantly. It is great I was given a 4 hour window and when I checked the computer on the delivery date I could see how many trips would be made before mine.

I came to Home Depot looking to replace the counter tops in my two bathrooms. They have a great selection of many kinds. I found a beautiful quartz. Can't wait to get it installed!

I'm a plant nut and you carry an amazing selection. Happy with the plant I bought.

The store is always clean and everyone is extremely helpful. We love one the managers - Gabriel. Super great to work with.

Employees helped us find all the pieces to some plumbing we needed, and now our issue is fixed! What could of cost hundreds of dollars was solved for under $30! Thanks again.