#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(715)843-6414
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
2705 Sherman St
Wausau, WI 54401
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Customer Store Reviews

  • 4.7 out of 470 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (470)
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Showing 1-30 of 470 reviews
Nice clean store.
Exceptionally helpful employees. Especially Nikki
by
    • Recommended
    order decking
    I needed to order decking and it was easy when the employee I talked to was knowledgeable about that area. Got it ordered in no time. Thank You for a wonderful experience
    by
      • Recommended
      Great Employee
      We bought a table & the self checkout host Nikkie help us take it apart so it fit in our car. She was super helpful
      by
        • Recommended
        Best Home Depot Staff
        We’re new to the area everyone in store very happy helpful and knowledgeable. Thank you all!
        by
          • Recommended
          Pleasent esxperience
          Nice store, good selection of products and knowledgible sales people.
          by
            • Recommended
            Employee kindness
            Rochelle was very helpful and knowledgeable.
            by
              • Recommended
              good service
              Employees were polite and helpful
              by
                Good customer service
                Great customer service. And clean environment.
                by
                  • Recommended
                  Clean/friendly
                  It's a pleasure every time I go to the wausau home depot! The staff are always helpful and friendly, and products are organized well. It's also nice and clean.
                  by
                    • Recommended
                    Excellent help
                    I had just finished working 25 hours overnight.Needed huge jugs of floor stripper. I was exhausted, the weather was snowy.,associates helped me lift items in cart, checked me out quickly, then arranged for someone to help get purchase in Jeep.
                    by
                      • Recommended
                      Great help! Cheerful!
                      Carlos helped me select the materials and calculate the amount needed for the job. He made all the arrangements for delivery.
                      by
                        • Recommended
                        Knowledgeable employees
                        Linda in the paint department is very knowledgeable and happy to help.
                        by
                          • Recommended
                          Employees are personable and helpful
                          We were in the store deciding on carpet for our basement. The employee who assisted us was friendly and offered to show us some samples that we had not considered and told us more about the product and the satisfaction that others found with the same product.
                          by
                            • Recommended
                            Great customer service
                            My father in law and I went in to find plumbing to redo my shower and had no clue what to look for ray Armstrong was there to answer any questions or concerns we had will definitely be going back and if we have questions we know who to look for!!!!
                            by
                              • Recommended
                              Worst experience ive ever had there
                              I was just in and purchased rigid 18v 4.0 ah batteries 2 pack. The price listed was 99.99. So the gentleman that helped me was amazing. When i got to self check out they rang in at 199. The self check out lady was just rotten about it. All i wanted was the price to be honored. She mare me feel like absolute crap was ride and short towards me. Ive shopped ay this store for the las5 8 years remodeled 3 home onlu using home depot. Never have i ever been so disgusted by how i was treated. I love home depot but i may never go back after this
                              by
                                Great place to shop
                                I enjoy going to Home Depot compared to other competitors. Staff is a lot friendlier and easier to find. Check out staff (Dee specifically) is always very friendly and ensure I had a good visit and found what was needed. Product is also easily labeled by isle markers and easy to find.
                                by
                                  • Recommended
                                  Poor customer service in kitchen and bath
                                  Shopped the store December 2022, and was appalled at the lack of professional service. Not only was the store assistant manager extremely rude but she didn’t offer to help me with the rest of the items I needed for my tub I bought, and then let some other associate grab a tub for me that I assumed was what I needed because I communicated it exactly to her; but instead I got the opposite tub I needed, and I had to make a separate trip to exchange the tub.
                                  by
                                    Good experience
                                    Roxana & Sharon where very helpful & friendly
                                    by
                                      • Recommended
                                      Great example of courteous service.
                                      Very happy. It’s rare to get this kind of service. Rochelle was outstanding.
                                      by
                                        • Recommended
                                        Help
                                        Kelly also helped me find the material I needed
                                        by
                                          • Recommended
                                          Associate in paint department
                                          Associate in the paint department named Kayla provided excellent, caring, and knowledgeable service
                                          by
                                            • Recommended
                                            Quality people and products.
                                            I went in to the store and was helped by knowledgeable people finding the items I was needing. Even the cashier seemed energetics and made check out enjoyable.
                                            by
                                              • Recommended
                                              Rochelle was so helpful!
                                              Rochelle was very helpful in getting me checked out with no delays.
                                              by
                                                • Recommended
                                                Employees following but never providing assistance
                                                Visited this location like my family does on almost a weekly basis. Have spent legitimately tens of thousands of dollars at this home depot. Employees for whatever reason we're following us around and the guy at self check out might as well checked out for me since he was down my neck. I felt as if they thought we were stealing which is ridiculous. We had no large bags etc no other reason to believe we might be stealing other than being minorities. Absolutely will not be returning
                                                by
                                                  love the easy pour gas can spouts
                                                  I bought the 2 gal. gas can with a spout that pours (not one with a "kids proof" plastic tab that us old folks can't release and pour. Why put kids proof stuff on something that are mainly for adult use ?
                                                  by
                                                    • Recommended
                                                    Store was neat and clean
                                                    by
                                                      • Recommended
                                                      A nice place to shop
                                                      The cashier Rochelle was very helpful I
                                                      by
                                                        • Recommended
                                                        great staff
                                                        Rochelle very helpful
                                                        by
                                                          Great service
                                                          We got exemplary service, and very friendly associates.
                                                          by
                                                            • Recommended
                                                            Exceptional customer service
                                                            We really received customer service above and beyond.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 470 reviews

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