Rated 4.7 out of 5 by 165
Rated 5.0 out of 5.0 by Hedge DIY
Employees are more than willing to help, what a great help they are.
August 18, 2016
Rated 5.0 out of 5.0 by Tiffany Great
They were very helpful and detailed about what I needed to make a small home repair
July 31, 2016
Rated 1.0 out of 5.0 by Joanna Customer Service Lacking
Salesperson forgot to add a stacking kit to our washer / dryer order, so when delivery arrived it couldn't be installed. I went to the store and a supervisor said he would order the part and call me first thing in the morning to arrange delivery. I did not receive a call by 3pm, so I called and was told the person who could help me was on lunch and would call me back. No one called. I called back the following morning and the supervisor said the part was ordered and we could get it installed in 5 days. Why 5 days? The delivery guys (contracted) gave me their cell and offered to do it today. Supervisor told me warehouse is closed on the weekend and it's Saturday. I said "So this could have been solved if someone called me yesterday like you said you would?" The sup responded, "Probably."
There was never any apology for forgetting to add a stacking kit to the order or forgetting to call me back. Now I have a washer and dryer sitting in my hallway for what will be a total of 7 days before it can be installed.
July 30, 2016
Rated 5.0 out of 5.0 by Marc I Love My Home Depot Store
I can't say enough good things about my local Home Depot store. I go there multiple times a week and always have a great experience. The store is clean, well stocked, and the employees always helpful. I appreciate that as a customer. Woot Woot!!
July 15, 2016
Rated 5.0 out of 5.0 by Jim Good Experience
Had a good experience and was helped by friendly and courteous employees in the store.
July 8, 2016
Rated 1.0 out of 5.0 by JB Awful Customer Service!!!
Only one person acknowledged me and tried to help me. Everyone else just walked right pass me, didn't even say hello or ask me if I needed any help. Customer service was awful, except for the ONE person that helped me.
June 27, 2016
Rated 1.0 out of 5.0 by Woodchipping Tool rental
We used the tool rental for a wood chipper. Not satisfied at all. I had never been to a Home Depot before and probably will never go back. We rented the wood chipper (they only had 1) and it ended up barely even being a wood shredder. It made our larger sticks into small sticks. It was supposed to chip up to 2 inches in diameter, but could barely even do an inch. It jammed and the blades were not sharpened at all. We called ahead of time and told them we were going to bring a truck to pick it up, they said that's fine. We get there and apparently you need a trailer, so we had to rent a trailer on top of renting the wood chipper. It was so bad it got to a point that we were going to return the wood chipper and not worry about our money and go somewhere else. Would have saved us the hassle and our Sunday. There are many branches that we couldn't even chip because of how bad it was. Just awful.
June 5, 2016
Rated 5.0 out of 5.0 by NJC Good Visit, As Always
As usual, the store associates were available and very helpful. Prices great and associates usually very knowledgeable about the products.
June 15, 2016