Rated 4.8 out of 5 by 190
Rated 5.0 out of 5.0 by LS Fantastic Service
I asked a store associate to help me with a purchase of a power washer, and got very intelligent and thoughtful information from two different young gentlemen. They helped load up a flat cart, and one of them took it up to the checkout, and loaded it into my car. I couldn't have asked for a better team of professionals
July 15, 2015
Rated 5.0 out of 5.0 by DANO GREAT STORE
STORE WAS CLEAN AND EASY TO FIND PRODUCTS AND ASSISTANCE.
July 20, 2015
Rated 4.0 out of 5.0 by Bill Overall very good experience.
I'm working on a bathroom remodel and have gotten to know this store very well. I have always found the items I've needed, the prices are comparable to most other home stores but I prefer the quality of the products at the Home Depot.
The one criticism that I had with my most recent visit are all the loaded lumber carts in the isles (full on material and blocking the isles) near the contractors section, very frustrating to try and navigate around the clutter. I also found that the items I was looking for weren't properly priced, however, an associate was able to help me out.
All in all a very good experience and I will be visiting this Home Depot again.
May 25, 2015
Rated 5.0 out of 5.0 by RYAN BATTERY POWERED TOOL SERACH
ENDED GOING TO THIS STORE AS OPPOSE TO GO TO THE ONE IN NORTHLAKE MY HOME TOWN AS THE ASSOCIATES IN NORTHLAKE ALWAYS SEEM TO BE UNWILLING TO BE HELPFUL TO OFFER DEALS OR INCENTIVES. THEY LOST OUT ON A POTENTIAL SALE NOT TO GO OUT OF THEIR WY TO GET MY BUSINESS. THIS EFFECTS THEIR BOTTOM DOLLAR AND STORE SALES TO STAY OPEN AND KEEP JOBS LOCALLY, PERHAPS MANAGEMENT IN THIS STORE NEEDS TO TAKE THIS INTO CONSIDERATION. WHILE THE AURORA STORE WENT OUT OF THEIR WAY TO GET MY BUSINESS AND PROVIDED GREAT CUSTOMER SERVICE WITH A SMILE I MIGHT AD AS WELL.
June 23, 2015
Rated 5.0 out of 5.0 by KS Our store experience was better than expected.Helpful associates made the experience GREAT!
The associates were extremely helpful with getting our purchase from a top shelve (fork lift).
It took very little time to do so. They also put the product on a cart.
The cashier, "April" was very pleasant and helpful with the purchase transaction. She suggested for me to apply for a Home Depot card. This only took a few minute to complete.
After the purchase, another associate helped with loading the purchase in my pick up truck.
Could not have been better!
July 3, 2015
Rated 5.0 out of 5.0 by LJS Great
A fantastic experience purchasing new carpet for our bedrooms. Associates were knowledgeable and helpful.
July 15, 2015
Rated 4.0 out of 5.0 by DNMA Great store experience
Pro associates are always helpful and knowledgeable. You should make these reviews quicker so more professionals would fill out. My opinion
July 14, 2015
Rated 5.0 out of 5.0 by Penny The best store in the Fox Valley
this store has great employees, very friendly and helpful.
July 13, 2015