Rated 4.8 out of 5 by 168
Rated 4.0 out of 5.0 by Bill Overall very good experience.
I'm working on a bathroom remodel and have gotten to know this store very well. I have always found the items I've needed, the prices are comparable to most other home stores but I prefer the quality of the products at the Home Depot.
The one criticism that I had with my most recent visit are all the loaded lumber carts in the isles (full on material and blocking the isles) near the contractors section, very frustrating to try and navigate around the clutter. I also found that the items I was looking for weren't properly priced, however, an associate was able to help me out.
All in all a very good experience and I will be visiting this Home Depot again.
May 25, 2015
Rated 5.0 out of 5.0 by Frank Excellent Customer Service
I had the privilege of having a Project Specialist at this Home Depot in North Aurora, IL help me find the right lawnmower. We talked during my two visits at Home Depot. He actually brought a lawn mower down off an upper shelf for my wife to grip and test how it would feel in operation. He was patient and very knowledgeable. This is why I go to Home Depot !!. Its a pleasure to deal with someone who is knowledgeable about the products that are being sold. Other places that begin with W or L or M don't offer this quality of customer service. WELL DONE - that why I come back
May 20, 2015
Rated 5.0 out of 5.0 by Char Great store
I really like the West side store. Great selection. Shop here often and throughout the year. The spring time is the best. They have a lot of flowers and landscaping choices. I bought my new EGO lawnmower and week trimmer there this spring. Charcoal for the grill - 2 Kingsford 20# bags for less than $10. You can't beat that anywhere. Great selection of tools. Also purchased my new Milwaukee reciprocating saw there. Great price for a great product brand. They have great customer service, they always check to make sure you are finding what you need. Often joke and chat with them, including the cashiers. As you can tell I like this store. Stop over and check it out, you will too.
April 16, 2015
Rated 5.0 out of 5.0 by BIGG Outstanding Experience--Paint Department
The knowledge of the individuals in the paint department was exceptional. Not only were they able to fulfill all of my needs, but they provided me with insight to get the job done faster and better. Way to go!
You guys are awesome!
May 22, 2015
Rated 5.0 out of 5.0 by JohnB As usual everything was as advertised and the sales assistant was great.
Great deal and wonderful assistance. Everything as advertised on line.
May 23, 2015
Rated 5.0 out of 5.0 by Lefty5 Impressive visit
I was overly surprised at the friendliness and knowledge that the store associate had concerning my needs
May 19, 2015
Rated 4.0 out of 5.0 by fcomon Great Store
A clean store with associates that are ready to help!
May 18, 2015
Rated 5.0 out of 5.0 by JoanneVV Home and Garden Section
The associates in the home and garden center were very knowledgeable and helpful. I appreciated this type of service.
May 15, 2015