Rated 4.6 out of 5 by 189
Rated 1.0 out of 5.0 by RKE Horrible checkout experience. Refused to get assistance in obtaining &/or loading numerous bags of 40 lbs dirt!
I requested 3 times of the garden check out employee to get assistance in loading 20- forty pound bags of dirt and other heavy gardening equipment. Help NEVER CAME! When checking out, I asked the same clerk again, if she would call for help in loading the thousands of pounds of dirt into my cargo van. She refused to call anyone to help me "Until after you have paid!" After paying, she told me she would call for help AFTER she checked out the only other customer! NO HELP came, I returned & for the 4th time asked her to page help for me (I am physically disabled). Again she said after she was done checking out the 2-customers. I watched and she NEVER picked up the phone to page anyone.
August 4, 2016
Rated 1.0 out of 5.0 by nothappy Bad customer service
I am 77 year old and I was in purchase four 40lb bags of top soil I asked an employee if they could get someone to put it into my cart so she called someone no one showed up and I asked her again she said it will be a few more minutes.A half an hour has now passed so I had to ask a customer to help me with the bags which he did then when I went to check out a asked the cashier if someone could help put them in my car and she said she didn't know so I had to ask another customer in the lot
July 20, 2016
Rated 5.0 out of 5.0 by gp37 Helping hands
Helping hands are always on deck. They have helped this older than dirt lady more times than I want to count.
August 1, 2016
Rated 5.0 out of 5.0 by Anotherfixerupper A great shopping experience
I had a great experience at Home Depot. I got what I needed and was in an out of the store in no time.
The customer service was excellant.
July 31, 2016
Rated 5.0 out of 5.0 by Emily Great experience!
I had a bad experience at Menards and immediately went to HD. Their selection for flooring was much better, their staff was super friendly and knowledgeable. I've switched from a Menards shopper to a HD shopper!
July 5, 2016
Rated 5.0 out of 5.0 by Sue Thanks for the help!
I feel like I'm at HD every week. I appreciate the helpfulness and knowledge of the store's team!
June 28, 2016
Rated 5.0 out of 5.0 by NoviceDIYer Employees Make the Difference
Shopping here is always a pleasure because the employees understand and practice excellent customer service. They are willing to help customers think through projects and readily offer suggestions on appropriate products for both your needs and your skill level. As a novice home improvement DIYer, I always shop here because the employees make the difference. I highly recommend the instructional workshops, as well: free classes that teach basic home care and home improvement skills.
June 12, 2016
Rated 5.0 out of 5.0 by CCCSLP Great store experience!
We had a great experience with a very helpful employee, Ann, who answered all of our (many) questions and helped us to find exactly what we were looking for!
June 16, 2016