#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(413)564-3502
Tool & Truck Rental(413)564-3508
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
514 East Main Street
Westfield, MA 01085
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Customer Store Reviews

  • 4.8 out of 325 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (325)
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Showing 1-30 of 325 reviews
This store is clean and well organized. The employees are very helpful.
This store is clean and well organized. The employees are very helpful.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Items easy to find, the employees I dealt with went above and beyond with assisting me, anything ...
Items easy to find, the employees I dealt with went above and beyond with assisting me, anything and everything you could possibly need in one store !
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I have never had a bad experience at this store! If you can't find what your looking for, their a...
I have never had a bad experience at this store! If you can't find what your looking for, their associates will!! Very professional and friendly and look forward in helping you have a good day.... Thank you Home Depot and please don't go anywhere, we need you........
by
  • Verified Purchase
  • Recommended
1 found this review helpful
We recently ordered custom blinds at the Westfield Home Depot Store. I was very impressed with Ka...
We recently ordered custom blinds at the Westfield Home Depot Store. I was very impressed with Kate and her incredible knowledge of the products and her fantastic customer service skills. I am looking forward to having the blinds installed, but also to visit the Westfield Home Depot Store and the flooring/window treatment department again in the future.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Good job Heidi
Good job Heidi
by
  • Verified Purchase
2 found this review helpful
Friendly and helpful associates. Products are easy to find.
Friendly and helpful associates. Products are easy to find.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Employees are a little to busy walking around and socializing with one another to help customers,...
Employees are a little to busy walking around and socializing with one another to help customers, and if they do decide to help you they act as if you are interrupting their social time. It seems everytime I go there and as someone where an item would be located their response is over there. The lady in the carpeting dept. was to busy talking to her friend on the phone to answer a question for me, so I went elsewhere and got what I wanted.
by
  • Verified Purchase
1 found this review helpful
The Westfield store is clean and neat. Employees are very friendly and helpful.
The Westfield store is clean and neat. Employees are very friendly and helpful.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
Excellent service, very helpful staff.
Excellent service, very helpful staff.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
All four employees I encountered: lighting and customer service were fantastic.
All four employees I encountered: lighting and customer service were fantastic.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
If the wheel aint broke leave it alone...never have an issue shopping at the westfield store alwa...
If the wheel aint broke leave it alone...never have an issue shopping at the westfield store always get things handled....
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I like it here. Good product available, easy access, friendly staff.
I like it here. Good product available, easy access, friendly staff.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
great staff
great staff
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Staff is always very helpful and friendly. Store is clean and organized.
Staff is always very helpful and friendly. Store is clean and organized.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
good store good crew working there
good store good crew working there
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I would highly recommend the appliance department of this store. The employees were extremely kn...
I would highly recommend the appliance department of this store. The employees were extremely knowledgeable, professional, and very pleasant to do business with. Ask for Meghan or Jack!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The associates in the appliance department Carlos and Meghan are amazing! We had more interaction...
The associates in the appliance department Carlos and Meghan are amazing! We had more interaction with Meghan and she is so friendly, helpful and knowledgeable and is a great employee and a hard worker. Also the Store manager Chrissy is doing a great job.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Gabby (Gabreille) was a great customer service individual when I shopped in the garden dept. She ...
Gabby (Gabreille) was a great customer service individual when I shopped in the garden dept. She was kind, friendly, smiled a lot and you could tell she enjoyed her job and liked helping customers. I will return to Home Depot Westfield because of Gabby.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Employees always seem to be happy and are genuinely Concerned with the customers needs.
Employees always seem to be happy and are genuinely Concerned with the customers needs.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Always has everything I need! And the people there are very nice!
Always has everything I need! And the people there are very nice!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Very helpful staff
Very helpful staff
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The employees have always been helpful, and pleasant to deal with. If they don't have an answer, ...
The employees have always been helpful, and pleasant to deal with. If they don't have an answer, they will find out the answer for you. Good Job !!!
by
  • Verified Purchase
  • Recommended
Will Anderson was very helpful and friendly and seemed to really enjoy his job. His attitude was...
Will Anderson was very helpful and friendly and seemed to really enjoy his job. His attitude was very much appreciated.
by
  • Verified Purchase
  • Recommended
Had a rather difficult, (for me, anyway), plumbing problem and the HD associates were very helpfu...
Had a rather difficult, (for me, anyway), plumbing problem and the HD associates were very helpful in helping yours truly find all the correct replacement parts for my project! And the parts were in stock!
by
  • Verified Purchase
  • Recommended
Brandon went above and beyond to help me find the item I was looking for. Home Depot is lucky to ...
Brandon went above and beyond to help me find the item I was looking for. Home Depot is lucky to have such an individual whose dedication to serving the customer is number one. :)
by
  • Verified Purchase
  • Recommended
Great Job Nicole
Great Job Nicole
by
  • Verified Purchase
  • Recommended
All in all a good place to shop for building needs
All in all a good place to shop for building needs
by
  • Verified Purchase
  • Recommended
Store was clean, plenty of sales help and plenty of registers open for check out. Great shopping ...
Store was clean, plenty of sales help and plenty of registers open for check out. Great shopping experience.
by
  • Verified Purchase
  • Recommended
Employees are always friendly and helpful
Employees are always friendly and helpful
by
  • Verified Purchase
  • Recommended
Very Satisfied! ...
Very Satisfied!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 325 reviews

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