#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(713)273-4402
Tool & Truck Rental(713)273-4408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
8400 Westheimer Rd
Houston, TX 77063
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Customer Store Reviews

  • 4.5 out of 305 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (305)
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Showing 1-30 of 305 reviews
Great experience this morning picking up light bulb. Customer service rep Natasha was SUPER help...
Great experience this morning picking up light bulb. Customer service rep Natasha was SUPER helpful, quick, and responsive. Best experience I've ever had at HD or any hardware store.
by
  • Verified Purchase
  • Recommended
Ms. Heather S. of Westheimer store (6558) in Houston Texas is to be commended for her service. I ...
Ms. Heather S. of Westheimer store (6558) in Houston Texas is to be commended for her service. I purchased a full LG kitchen suite from her on the morning of Nov 27, 2018. She diligently located each appliance from multiple locations & explained my order in detail. She patiently placed my entire order, set up its delivery & contacted HD's credit to ensure I qualify for current financing promotion. Along with her colleague Kevin (flooring dept), I appreciate their patience & professionalism.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Thank you very much to Mr Christian and Mr Luis for going above and beyond in assisting us during...
Thank you very much to Mr Christian and Mr Luis for going above and beyond in assisting us during our purchase of appliances. Ya'll rock in thos store with patience, care and understanding. Their favorite words were " not a problem at all ma'am" , " we got you" . Thank you again!
by
  • Verified Purchase
  • Recommended
Nice store
Nice store
by
  • Verified Purchase
  • Recommended
Outstanding store
Outstanding store
by
  • Verified Purchase
  • Recommended
Good clean store which always has what I need with friendly personnel
Good clean store which always has what I need with friendly personnel
by
  • Verified Purchase
  • Recommended
Make sure you use the Home Depot app and not the staff for inventory. Had to locate dryer myself ...
Make sure you use the Home Depot app and not the staff for inventory. Had to locate dryer myself after 3 associates and 1 supervisor claimed they were out of stock. If I didn’t use the website and be persistent; I would have had to drive somewhere else to purchase.
by
  • Verified Purchase
this location is very near my home I always like coming here whenever I need material or tools fo...
this location is very near my home I always like coming here whenever I need material or tools for whatever little projects I have, the staff is incredibly helpful and friendly.
by
  • Verified Purchase
  • Recommended
I purchased an item that was cancelled. I have been fully charged and now I have to wait up to 5 ...
I purchased an item that was cancelled. I have been fully charged and now I have to wait up to 5 business days for a refund. I will be paying interest on my credit because of an error on home depots end, this is unacceptable. If you charge me and take my money then you should absolutely honor any issue caused by the company itself. Now you error is costing me money
by
  • Verified Purchase
The store is always clean and well stocked. With a little patience, I can always find help when I...
The store is always clean and well stocked. With a little patience, I can always find help when I need it. Employees here are friendly and willing to go the extra mile to help.
by
  • Verified Purchase
  • Recommended
the store was clean and well arrange
the store was clean and well arrange
by
  • Verified Purchase
  • Recommended
Kelle, was today in the garden center, outside working on a more tam 100 degree temperature. She...
Kelle, was today in the garden center, outside working on a more tam 100 degree temperature. She receive us with a nice smile. Very refreshing, we did not waste any time, she told us where to go and gives some recommendations, we didn't sweet too much thanks to her.
by
  • Verified Purchase
  • Recommended
The employees are very helpful and friendly. i enjoy shopping at this store it always clean . the...
The employees are very helpful and friendly. i enjoy shopping at this store it always clean . the employees help you to find your items.
by
  • Verified Purchase
  • Recommended
They are extremely professional and friendly team.
They are extremely professional and friendly team.
by
  • Verified Purchase
  • Recommended
This store had the product I wanted in stock and a manager of the store walked clear across the s...
This store had the product I wanted in stock and a manager of the store walked clear across the store to confirm the product was in stock when I called ahead of time. Also, the checkout experience was great. The clerk was extremely helpful and friendly.
by
  • Verified Purchase
  • Recommended
The store is always clean. Employees are always helpful
The store is always clean. Employees are always helpful
by
  • Verified Purchase
  • Recommended
Each time I enter the store I receive excellent help.
Each time I enter the store I receive excellent help.
by
  • Verified Purchase
  • Recommended
Very pleasant shopping experience and store
Very pleasant shopping experience and store
by
  • Verified Purchase
  • Recommended
Have a good purchase experience at this store
Have a good purchase experience at this store
by
  • Verified Purchase
  • Recommended
Clean, friendly and Orderly Warren was super helpful...while I was in Plumbing.....The gentleman ...
Clean, friendly and Orderly Warren was super helpful...while I was in Plumbing.....The gentleman in the Returns section was helpful too, Sorry Bro, didn't catch your name.
by
  • Verified Purchase
  • Recommended
I would recommend this store if you properly train all your associates in regards of having the r...
I would recommend this store if you properly train all your associates in regards of having the right attitude, to really have a customer service orientation, and the genuine disposition to help the customer with the body language that shows that you care, not the one like looks that we are bothering the associate or he/she is doing me a favor to help me with my remodeling and/or repairs need. I HAD to go to your store tonight and Greg was the type of associate you were used to have before, but there are still so many others that are far away from the customer service attitude that you advertise.
by
  • Verified Purchase
Yanira was really helpful thank you so much excellent service
Yanira was really helpful thank you so much excellent service
by
  • Verified Purchase
  • Recommended
Everyone I came in contact with just to look at that face they asked that I need help
Everyone I came in contact with just to look at that face they asked that I need help
by
  • Verified Purchase
  • Recommended
ALL STAFF MEMBERS ARE AMAZING AND VERY HELPFUL!!!!!!!!!!!!
ALL STAFF MEMBERS ARE AMAZING AND VERY HELPFUL!!!!!!!!!!!!
by
  • Verified Purchase
  • Recommended
I really love to purchase from Home Depot, its neat and clean, you can located items, all associa...
I really love to purchase from Home Depot, its neat and clean, you can located items, all associates working are very helpful and friendly.
by
  • Verified Purchase
  • Recommended
The products were easy to find, and the employees are very friendly
The products were easy to find, and the employees are very friendly
by
  • Verified Purchase
  • Recommended
If you need help in Home Depot, ask for Christian! He is knowledgeable and very helpful! He mad...
If you need help in Home Depot, ask for Christian! He is knowledgeable and very helpful! He made our trip a breeze!
by
  • Verified Purchase
  • Recommended
Great customer service
Great customer service
by
  • Verified Purchase
  • Recommended
Thank you cashier Melinda for going the extra mile.
Thank you cashier Melinda for going the extra mile.
by
  • Verified Purchase
  • Recommended
store employees always willing to assist customer. Love this store
store employees always willing to assist customer. Love this store
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 305 reviews

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