Willowbrook #6838

4.6

out of 5

95% of customers recommend this store
Rating Breakdown
5
(99)
4
(21)
3
(6)
2
(1)
1
(6)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.6

12727 Fm 1960 West Houston, TX 77065

Store Number (281) 807-5128

Pro Desk (281) 517-4402

Tool and Truck Rental (281) 517-4408

Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Expanded Appliance Showroom
  • Expanded Flooring Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Penske Rental
  • Key Cutting

Store Details

The Home Depot Willowbrook #6838 can help you with all your home improvement projects. Our address is 12727 Fm 1960 West, Houston, TX, 77065 and our phone number is (281) 807-5128. We offer a variety of features including Expanded Appliance ShowroomExpanded Flooring ShowroomHome Depot Truck RentalPropane ExchangeTool RentalLarge Equipment RentalPenske RentalKey Cutting . We also offer a variety of in-store DIY, Do-It-Herself and kids workshops.

We'll also help home improvement professionals get their jobs done faster and for less at our Pro Desk. You can reach our Pro Desk at (281) 517-4402. Our store hours are Mon-Sat: 6:00am - 9:00pm Sun: 8:00am - 8:00pm If you have a question about DIY advice or anything to do with home improvement or remodeling, just ask an associate. We’re happy to provide guidance every step of the way. If you need installation services like window or roofing installation, just let us know!

Love to shop online? Check out our convenient options like Buy Online Ship to Store, Pick Up in Store, and Return in Store. You can also visit our nearby stores including Copperfield, Tomball, and Spring Cypress.

At the Willowbrook Home Depot, we’re so much more than a hardware store.

Store Manager,
Sylvia E.

New Year, New You: Get Organized with The Home Depot

Feeling a little cluttered after the holidays? Here at The Home Depot we've got everything you need to get sorted, from shoe racks to storage bins, cubes, totes and more. Shop today!

Try Home Depot's Buy Online Deliver From Store Service

Need materials for your project, but don't have time to make a store run? The Home Depot's delivery service allows you to quickly and easily order products you need online, like lumber, concrete, plywood or even riding mowers and have them delivered straight to your home or business from the nearest Home Depot store. Ordering online is easy. Simply place your order online, then schedule your delivery with convenient options like our 2-4 hour delivery windows. We'll deliver your order as early at 6 a.m. to as late at 8 p.m.

The Home Depot's delivery service helps you save time and money by bringing you the supplies and materials you need right to your doorstep, right when you need them. Try it out today!

*Not yet available in all stores - please check with your local Home Depot store for availability in your area.

Store Location and Nearby Stores

3.64 mi
  • 6800 Highway 6 North
  • Houston, TX 77084
5.88 mi
  • 21530 Sh 249
  • Houston, TX 77070
6.38 mi
  • 17928 Spring Cypress Rd
  • Cypress, TX 77429

Store Features and Layout

CUSTOMER STORE REVIEWS

4.6

out of 5

133 reviews
5
(99)
4
(21)
3
(6)
2
(1)
1
(6)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.6
95% Of Customers
Recommend This Store 123 of 129 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
My checker Maria was swamped, 5 deep in line and her hand held device was not working. She asked ...

2.0

out of 5

My checker Maria was swamped, 5 deep in line and her hand held device was not working. She asked a lady named Kray to help. It was obvious from her body language she seemed put out, and saw no urgency to help. Her attitude was horrible. There is no excuse for not staffing the 2 check outs at the prodesk/lumber end of the store on a Saturday. Maria did a fine job. I guess I will make the Louetta store my Home Depot home store.

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Great service

4.0

out of 5

Great service

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Like all big companys, Home Depot is more interested on the bottom line than its customers.

1.0

out of 5

Like all big companys, Home Depot is more interested on the bottom line than its customers.

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your return clerk Susie and the girls at the service desk are great

5.0

out of 5

your return clerk Susie and the girls at the service desk are great

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Great store

5.0

out of 5

My wife and I just recently purchased a home and I have dound myself going to Home Depot to get something like twice a week. Sometimes I go to make a wish list of items that I would like and sometimes i go to find items that the store may not carry but I go to see what may be close enough to what I may need. Anyway, I really love the convenience, service and professionalism, and overall experience when I visit store 6838 in the Willowbrook area. Great job everyone and thank you for recognizing your Veterans on the board...maybe you can place it up front next time. Thanks.

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This Home Depot service is very good

5.0

out of 5

This Home Depot service is very good

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This store is hit or miss on customer service. Unfortunately inventory is often low or just out ...

3.0

out of 5

This store is hit or miss on customer service. Unfortunately inventory is often low or just out of what you need. If you are a builder.

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Great Customer Service.

4.0

out of 5

Customer service was good. When u can ask alot of question and get answer fast with no attitude super. Mrs Kathy T. Was Super!!!

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