Reviews for Winston-Salem #3610

I went in after viewing the online inventory to find my item not in its location..... That's a bummer but I decided to ask Jason Carlino in customer service if he could help. Not only did he locate the item he also went above and beyond with his attitude and ability to treat me like a person not just blow me off like alot of other store! Great overall experience with everyone in the store and highly recommend store 3610 be recognized for there service!! Jason Carlos and Alice along with the other I didnt even get the names of are the kind of teams others strive to be. So keep it up!

Dave in Lumber was great. He was helpful friendly and took care of my needs quickly!

Thank you Diesel Dan for your fabulous customer service!! Customer service is gone from so many places but you have revived it in the Winston-Salem store! Thank you!

Diesel Dan will shoot you straight. Makes you purchase comfortable and a breeze! Couldn’t ask for better customer service! Thanks Dan!

I needed sone quick stuff for a side project and it’s hard to find help in this place but an associate name Carlos help me, bad thing is that he was a cashier I had to go to get someone from a register to just get me something with a ladder, he was nice but I feel like they should have more people

My home renovation project was a great experience because of Home Depot!

Alice was a great help with check out and made our day, thankyou Alice

Diesel Dan and MOD Rashaad gave exceptional customer service. Professional, accurate with great humor!

A customer service employee helped me with an online order for a Whirlpool refrigerator. She was fast, very efficient, knowledgeable and kind. Love this store.

The employees went abive and beyond to make sure I was satisfied.

Got great service and help from employee, Dan Land, who is full of enthusiasm.

If you need something small is fast

I was able to find a hardwood floor color that no other store had in stock.

The customer service was amazing.

Ordered wrong measurement on vertical blinds and the customer service department was excellent, especially Susan in floors. She recommended a helpful solution. Grateful and thankful for Susan with her expertise.

Refused service when attempting to purchase 1 can of spray paint. Being 60 years old I don’t expect to be carded let alone being refused a sale for a product that is limited for those 18 and under.

Every time we shop there the employees go out of their way to help you! We were buying a tree that was very dry, an employee poured her personal water bottle into the tree bucket to moisten the soil! Then carried it to a hose and watered it as well. It doesn't matter which department they work in, they will overlap to help a customer. n

I drove 3 hours round trip to find out the product I ordered had been substituted for another that was available at my home store. I called twice to verify the product was available and ordered it on the second call. The store was clean and the associates were friendly but I was not happy.

I recently had to return some product that I did not use. The service personnel were so helpful and friendly. They made the entire experience easy, fun and made me want to write a review to let others know how much I appreciated their extra efforts.

Loved it everyone is so nice , very clean and neat

Excellent customer service.

Love shopping here even for appliances. Would love to work there

Employees at this store always seem to be ready to assist you and are very knowledgeable and friendly.

For the the third time, we've ordered in-stock products from Home Depot to be delivered and they've never made it. There was no communication to let us know that it would not be delivered, and no concern shown for the setbacks this would cause.

I went in for new appliances and a window A/C unit. Did not have to wait for help and I was smiling through my whole time there. Wayne, Ryan, and Jason were so helpful and knowledgeable. I will post another review once I receive my appliances.

Went twice in one week. Staff was friendly & helpful.

I bought a product that was found to have a manufacturer defect, the store officials were very supportive in getting me a replacement. {Battery-powered mowing machine}

I shop there all the time, in mornings, go to or ask about Amal she is so helpful and always there. Raje.

got a good price on flooring

Brad the plumber, simply knows everything about plumbing, and helps with a kind attitude. Lynda the cashier is quick, efficient while still asking about your project!