I went to the closest store first. I was a Lowes, but I was ignored by several people when I tried to get any help or find a handicap cart. So I googled Home Depot and went to the Woodland Hills, CA store hoping it would be a little better. I was pleasantly surprised to find several fully charged carts at the entrance. I got one and proceeded to the flooring department where I was helped by Judd who was fantastice! He got me scheduled for a flooring measurement appt and helped me get a credit card for $5,000 credit. He gave me a $25 coupon. He also helped me save money by suggesting and cutting some cut to order blinds. The cashier was nice & also the guy who helped me to my car with my blinds and was very sweet even though I did not have any cash to give him a tip. What a completely different experience than at your competitor. Keep up the good work. My only suggestion for improvement would be to make the tags easier to read from a distance for us people who cant see tiny shelf tags and maybe work on making the store easier to find things.