Rated 3.5 out of 5 by 2
Rated 2.0 out of 5.0 by Davidaa good design, poor everything else
Instructions say this stainless steel heater is chrome on aluminum. Says 4 screws on front, actually there are 6, two of which were stripped & had to be removed with vice-grips. Better to trash instructions than be misled by them. Thermostat screws loose with one screw nearly falling out. Package adequately wrapped around circumference, but no wrapping to protect top or bottom. Heater arrived with small bend in top corner, easily straightened. Called customer tech support, left number for callback, nothing after 4 days. Called customer service, again promised call-back, nothing. Two days later called cust serv again, got explanation re no red light, etc. & 'empathy' on all other problems that I had already dealt with. Heater works good after all the hassle. Heater design gets a 4, workmanship/ tech support earns a zero, and cust service gets a 2. I'm forever done with King Electric.
December 11, 2012
Rated 5.0 out of 5.0 by Terry Love this heater!
I am purchasing a second heater like this one because I have really enjoyed the first one. It heats quickly and I like that there is no fan. It was quick and easy to install. The design fits with my modern bathroom. I had a wall switch with timer wired to it so I don't have to bend over to the floor to turn it on.
April 4, 2013