Rated 3.4 out of 5 by 7
Rated 1.0 out of 5.0 by TC manufacture does not stand behind product
Paint peeled down to bare metal in less than 2 years in just a couple of spots. I tried to re-paint with high quality primers and paint two times. It peeled again. I called customer service. They accused me of not using the correct paints even though 95% of the door is fine. They would not replace the door. I would not recommend this product or any product from Jeld-Wen as they do not stand behind their product. This was clearly an issue with the door when it was produced and something or on the metal. Go find someone that will stand behind their product.
August 1, 2016
Rated 2.0 out of 5.0 by Snowbriens Tons of condensation
We bought this to replace an older door that had seen better days in our mud room. We wanted more light, so after seeing this had "insulated glass" and dual pane, we finally picked it up. Welp the things leaking all over the place with condensation. Living in single digit weather so this is going to cause quite the problems in the long run. Very disappointing. None of our other windows or doors do this, just this hunk of junk.
January 26, 2016
Rated 5.0 out of 5.0 by Barb Great Door
The door was exactly as pictured on line. It fit my needs perfectly!
May 19, 2015
Rated 4.0 out of 5.0 by MacMountain Good Door...One Problem
These are fairly good low cost doors. If properly installed, they seal well and function without problem. But with most construction now going to 2x6 walls, why is most every door in HD made for a 2x4 wall? To make these work on a 2x6 wall properly, you need to purchase a $40 jamb kit. Buying this kit did make life easier, but frustrating to not have a door that is compatible with modern construction trends.
Other than this issue, it would receive a 5-star rating.
October 14, 2014
Rated 5.0 out of 5.0 by Jimmy Good Entry Doors for the price
I bought Two Jen-Weld 9 lite Entry doors for a home we recently purchased. I liked the fact that they were Energy Star Certified. They were perfect for what we needed. They seal really well when you close them and they are aesthetically pleasing. Made a huge improvement to our entry way/breezway.
February 2, 2014
Rated 3.0 out of 5.0 by Hdvideobob Good, but ....
Door is solid. Looks very nice. Hinges are recessed too far in the frame, causing the door to be tight to the frame on the hinge side and causing an excessive gap on the latch side. This causes a poor seal on the latch side; the hinges will need to be shimmed to put the door in the correct location to correct the seal problem.
October 27, 2011
Rated 4.0 out of 5.0 by HDKevin Great for the price
In the end I am very happy with the door. The only problem I faced was a carelessly installed hinge and a few missing hinge screws. Once I removed the screws and reinserted them the door was fine. There was also a defect in the weather stripping but I am not too worried. Otherwise very satisfied.
June 2, 2010