Rated 3.6 out of 5 by 37
Rated 1.0 out of 5.0 by NJNIKKI Defective product
This product was incredibly easy to install - HOWEVER, while connecting the piece that creates the angle, with the rubber foot, when aligning the holes to the horizontal bracket, the holes did not line up! There is zero way to install this unless you have a very acute angle between that piece and the horizontal piece. The wider the angle, the less likely the holes will line up. I'm so mad that I drilled into my window sill and have to return the item to the store - now I will forever have holes in my BRAND NEW replacement windows. GRRRRR!!!!
May 25, 2016
Rated 1.0 out of 5.0 by bigdog ac supports
It would have been nice if they said this product is for old wood sash windows and not newer ones
June 8, 2016
Rated 5.0 out of 5.0 by Damita http://m.homedepot.com/p/AC-Safe-Universal-Heavy-Duty-Air-Conditioner-Support-AC
Great. It works. Nothing fancy. It gets the job done for the larger a/c I have in the livingroom. Sturdy looking. I'd walk under it.
June 11, 2016
Rated 1.0 out of 5.0 by Photobug Didn't work for me.
This is good ONLY if you have a solid wood window sill (stool) into which you can screw the bracket's 3" screws. My 25-year-old Anderson double-hung windows have hollow stools. I used 4" screws and barely reached the rough-opening wood framing; therefore, the bracket was not tight where it was screwed into the stool. Returned product. Good basic idea, though.
April 26, 2016
Rated 3.0 out of 5.0 by Grobz06 Works but
Did the job but narrow so has to be mounted off center to balance the uneven weight of the AC. Also had difficulty with the rubber pad on the foot. Slipping on my stucco home. Would have been better just drilling a hole and screwing it in place
May 10, 2016
Rated 4.0 out of 5.0 by laurora Good Product!
I don't know what all the complaining is about. My handyman easily installed it. It appeared flimsy to us, but in fact it is holding up a heavy 12,000 BTU air conditioner in my second story bedroom window. It is not bending. It's far nicer looking than a plywood-and-2x4 homemade support and since it installs from the inside, it is compliant with my HOA regulations. If it breaks and dumps my air conditioner on the cement, I'll be sure and write a new review, but it seems to be quite sturdy. I'll admit that the size of it sort of takes my breath away. I would feel better about it as a consumer if it was bigger.
June 26, 2012
Rated 4.0 out of 5.0 by brett84 heavy duty bracket
I purchased a 1200 BTU A/C unit and it was heavy. this bracket held the weight. it is narrow so it will be a balancing act to get the A/C unit to sit level. should have purchased two tokeep the unit from movingl.
July 14, 2015
Rated 5.0 out of 5.0 by mingsai Easy to Install, easy to modify
I have an old 12000 BTU air conditioner left by the previous occupant. I live in an apartment building with metal window sheaths and bricks. A lot of residents have this and after asking the super to install (he wanted $50), I broke out a screwdriver and a drill.
Toughest part of the job was pulling out the old AC. The product comes with three screws and even without reading the instructions, it's clear that the blue one acts as a hinge and the other two are used to hold the plastic spacers onto the metal sheath of the window sill. The biggest caveat for me was to make sure that the initial level was off-center (towards me) because the additional weight would pull it back on center (especially for my big old AC unit).
After installing I found (by going downstairs and giving it the eye test) that my bracket was not holding the AC level. By comparing and contrasting with what my neighbors' installers had done I could see that I needed to place the rubber footing of the bracket directly against the bottom of the window sheath (sitting on the window sill). Previously, I had placed it below the window sill directly against a brick wall.
My only issue is the cost, which I think is pretty high.
August 26, 2015