Rated 2.6 out of 5 by 39
Rated 3.0 out of 5.0 by astonman The Good and Bad
I normally take my propane tanks to a local refill station. On one occasion when on one else was open, I had to buy a tank at the exchange station at my local HD.
Using the exchange is good in that it is quick and easy. Most refill stations near me close at 5 p.m. Exchange services are open far later hours. In addition refill stations will take your tank regardless of its condition.
Here's the downside. For one there is a price for the convenience of the service. You get roughly 15 lbs. of propane for slightly more than you would pay for 20 lbs. if you went to a refill station. Second while the exchange will take your tank regardless of its condition, the one you get in return may not be in the best condition either. The most important thing is for the tank to function properly but honestly, who wants a ratty looking tank in their nice grill. While I prefer to take my tanks to refill stations, I'm glad this service is available.
June 28, 2016
Rated 1.0 out of 5.0 by jay977 Worst
I would caution anyone from doing an exchange. I was stupid enough to do an exchange with a brand new tank I bought off HD. Received a beat up tank, connected it to the regulator and it is hissing and leaking gas at the valve. Now I am out of my brand new tank for a beat up leaking tank. I don’t even want to exchange it for another one. I think the best route is getting a brand new tank and having it filled at a propane service station.
I am guessing people use this exchange to ditch their aged, expired beat up tanks for a “conditioned” tank. Unfortunately it looks like they don’t condition and leak test these beat up tanks well enough.
I hope I can get my brand new tank back from them.
September 3, 2016
Rated 1.0 out of 5.0 by washushae Leaks like a sieve
I exchanged a very old tank for one in Home Depots' exchange program. It is a 20# capacity tank. It might as well have been a 1# tank. I used it 3 times, maybe for a total of 40 minutes run time. I could always smell a little gas, but I'm out in the breeze and don't give it another thought. So yesterday I started to use the grill and it wouldn't stay lit, and I could still smell gas. So I struck the striker down near the valve and the thing burst into flames. I got it put out with a shirt that was handy, and yes, this probably wasn't the smartest thing I've ever done. So thinking it might be the old regulator and line, I go to H.D. and buy a new one. The whole apparatus still leaks like a sieve! The thing is, I won't trust another Amerigas tank. Buy a decent one that's NEW folks, and stay away from these exchange programs. Get it completely filled someplace, and it'll last a long long time.
August 16, 2016
Rated 5.0 out of 5.0 by Pappy Kiosk works great! & 34# tank weight!
First time for me to try the exchange at the kiosk (self serve) and I was a little apprehensive. But it was very easy to do in just a minute or two. It says you get 15# of gas but I weighed mine and it was more than a pound over. Total weight was nearly 34 pounds. That works for me!!
July 1, 2016
Rated 3.0 out of 5.0 by thedownwardmachine Here are the facts
Here are the facts:
A "20# cylinder" is called that because that is its "maximum safe capacity". That is the most propane it can safely contain. This accounts for the 20% gas space which allows for expansion.
One gallon of propane weighs 4.24#.
Therefore, a 20# cylinder filled to "maximum safe capacity" will contain (20# / 4.24gal/#) = 4.7 gallons of propane.
If you take a propane tank to a service station and fill it "all the way", you will leave with 4.7 gallons in your tank, because they will not fill the tank beyond its "maximum safe capacity". At this point, the tank is "full".
A typical empty "20# cylinder" weighs around 17#.
Therefore, a "full 20# cylinder" weighs around (17# + 20#) = 37#.
This Amerigas cylinder weighs 32#.
Therefore, this Amerigas cylinder gives you (32# - 17#) = 15# of propane.
Given that a "full" cylinder can hold 20# of propane, and the Amerigas cylinder gives you 15#, the Amerigas cylinder is being sold at (15# / 20#) = 75% "full".
May 24, 2016
Rated 1.0 out of 5.0 by Seriously Still waiting
Great idea. Too bad when I enter the code a locker containing an empty tank opens up. Waiting 20 minutes to exchange is ridiculous!! I've already turned away 3 would be customers!!! You're welcome!
May 8, 2016
Rated 3.0 out of 5.0 by AlOlmstead Exchange weight not reliable
Many reviewers complain about partially filled exchange tanks. This is true of all brands, not just Amerigas. In my experience with refilling my own tanks, partial refills are caused by early termination of refilliing procedure. I suggest taking a digital bathroom scale to the store and refusing to exchange for a bottle that weighs significantly less than 37 pounds. Alternately, buy in bulk (100 gallon minimum at my dealer) and refill your own 20-pound(barbecue), 16-ounce (camper stove) and 14-ounce (soldering torch) tanks and bottles. In any event, don't hassle store clerks because there is nothing that they can do except swap for another tank.
November 23, 2015
Rated 4.0 out of 5.0 by GrillingWithPropane Good Product
A lot of people are complaining about them not filling their tanks to 100%. if you read the description they give they quote:
"With safety being our number one priority, the chemical properties of propane restrict us to only fill our tanks to 80% capacity. Our main concern is the variable expansion ratio of the liquid within the container over a temperature rise. By not filling to 100%, a vapor space is created within the container. This allows room for liquid expansion, should it occur, and allows vaporization of the liquid propane to occur unimpeded."
They have to do this for safety reasons.
January 12, 2016