Rated 3.1 out of 5 by 39
Rated 1.0 out of 5.0 by KV15 Don't Waste Your Money! Awful Product!!!
Purchased this product mid November. Unit stopped working after 3-1/2 months of use. Of course two weeks after the 90 day return policy.
We only used the unit about 4 hours per day, 4-5 days a week. Unit will turn on for a few seconds, then shut off for a few seconds and then turn back on for a few seconds. This cycle happens continuously. Something is obviously defective with the unit. Unfortunately, all the other bad reviews were posted after I purchased this item otherwise I would never have bought it. Please do yourself a favor and stay clear of this product. You'll save yourself a lot of hassle.
Also the specs say that it will heat a 1000 sq. feet. I find that very hard to believe. It had trouble heating a 200 sq. foot room.
I normally don't write reviews but this product is so bad that I wanted to help other consumers so that they could make an informed decision.
I do have to say that the home depot customer service specialist I spoke to was very helpful.
March 14, 2012
Rated 1.0 out of 5.0 by Mar2065 Problem with unit shuts on and off every few seconds
purchased 2 and they worked fine for roughly 2 months then they both started shutting on and off every few seconds, apparently this is a common problem for this unit as you can see other reviews. I'm going to try and return to Home Depot. I can't recommend this unit knowing it only works good for a couple of months.
March 13, 2012
Rated 4.0 out of 5.0 by snowbird Love it
I have had it before Christmas and have had no issues with the the unit coming on and off. It runs all day and keeps my living room at 68-70. I do shut it off at night because I like a cool house to sleep, I do have a portable heater in the other area of the house and am thinking of repacing it with another one of these. I have heating fuel for my house and it was running around $4 gal so would cost me around $300 a month, pellet stove was costing me $90 and it died so need another one. This heater with the other portable one increased my electric bill only $85 more a month. So total for my electric is $145. So for me it is very effiecent. I like the fan on it then I know it is working. Just old fashion me.
February 29, 2012
Rated 2.0 out of 5.0 by hinemi Went bad, returned it for another
I had this for just about 2 months. I used it off and on and I liked it. It raised my electric bill a little, but not too much. All the sudden the unit started turning itself off. Then it would turn itself back on. Then back off again. Then back on again. No, it wasn't the thermostat turning it off and on, the thing wouldn't respond at all. It started doing this about every minute before I realized it was a problem. I spoke to the company and I'm not exactly sure what it was, maybe that they were so blasé about the whole, 'you can't return it to us, you'll have to take it back to Home Depot'. It bothered me. Then I looked on the BBB and saw that they had an F rating, although only one recent complaint. So, when I returned it, I got another brand.
December 22, 2011
Rated 1.0 out of 5.0 by Cold Awful
Purchased after some research. Tried to use it for the last time after recent cold and the unit does not turn on. I called the company the next day and they said it is probably a defective unit, simple as that, no apologies or anything. If company does not feel ashamed about producing a sub-par unit, why should I stay with them??
November 1, 2011
Rated 1.0 out of 5.0 Worked Good!!!
Dont waste your money. Work good for about 30 days and stoped working when it got cold out. 1000 sq ft heat more like 150 sq ft. Very poor. But they got my $231.00 good job guys!!!!!!!!
December 29, 2011
Rated 4.0 out of 5.0 by rebeldogtn thermosts issue
This is a great product, except the thermostsat just quit working, which is why is kicks off and on erevry few seconds.. I was told that there were quite a few of these models that have this problem. They're supposed to get back with me on warranty work we'll see. Mine lasted 4-1/2 mo. Stay on your warranty representitive cause they should fix this!!!
April 21, 2012
Rated 4.0 out of 5.0 by Allen Easy to use!
This is one nice product! I've been wanting one for a year now. I have not seen my heating bill yet as I've only had it for several weeks. I do know that the furnace has not kicked on nearly as much when I have this heater running.
November 15, 2011