American Comfort Worldwide 13,000 BTU Portable Air Conditioner with Dehumidifier and Heat-ACW500CH - The Home Depot

American Comfort Worldwide

Model # ACW500CH

Internet # 202332304

13,000 BTU Portable Air Conditioner with Dehumidifier and Heat

American Comfort Worldwide 13,000 BTU Portable Air Conditioner with Dehumidifier and Heat

This item has been discontinued.
The Home Depot no longer carries this specific product.

$509.00 / each


Model # ACW500CH

Internet # 202332304

The American Comfort Worldwide 13,000 BTU Portable Air Conditioner with Heater can be used inside of your home to heat and cool an area up to 400 sq. ft. This unit features auto-drain technology and when used in conjunction with the self evaporative technology can help eliminate the need to drain the unit. This air conditioner and heater has adjustable settings for a personalized heating and cooling experience. The integral handle and built-in casters help make transporting the unit around your home easy. You can use the remote control from almost anywhere in the room to adjust the settings.

  • Designed to heat and cool a room up to 400 sq. ft.
  • 13,000 BTU/hour for strong cooling control and 12,000 BTU/hour for strong heating power
  • Integral handle and built-in casters for easy transportation
  • Single extendable exhaust hose (up to 58.5 inches)
  • Adjustable settings for personalized cooling and heating
  • 2-way air deflection helps spread air throughout the room
  • Adjustable louvers help control air flow
  • LED screen and electronic control panel for ease of use and sleek appearance
  • Remote control allows you to adjust the temperature from across the room
  • Washable filters help prevent the need for buying replacements
  • Thermostat controls 60 - 90 degrees Fahrenheit
  • Programmable timer with automatic shutoff
  • Auto-drain technology when used with self-evaporative technology helps eliminate the need to drain the unit
  • Helps remove up to 66 pints of moisture daily
  • Black colored
  • Includes adjustable ABS plastic window venting kit
  • ETL Listed
  • 2-UL Recognized
  • Home Depot Protection Plan:

    Home Depot Protection Plan

Info & Guides

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Assembled Depth (in.)  16.3 in  Assembled Height (in.)  33.1 in 
Assembled Width (in.)  15.8 in  Coverage Area (sq. ft.)  400 
Product Depth (in.)  15.8  Product Height (in.)  16.3 
Product Width (in.)  33.1 in 
A/C Cooling Rate (BTU/hr)  13000  A/C Coverage Area (sq. ft.)  400 
Air Conditioner Product Type  Portable Unit  Air direction/circulation  2-way 
Amperage (amps)  11  Automatic shutoff  Yes 
BTU Cooling Rating  13000 Btu/h  BTU Heat Rating  12000 Btu/h 
Casters  Yes  Color  Black 
Color Family  Black  Controls  Digital 
Cord Length (ft.)  5.75  Decibel Rating  56 dBA 
Decibel Rating (Indoor)  56 dBA  Drain hose connection  No 
Energy Efficiency Ratio (EER)  10.57  Filter Type  Washable 
Filter light reminder  No  Heater included  Yes 
Hose Exhaust  Single  Moisture removal capacity (pints/day)  66 
Number of Fan Speeds  Number of cool settings 
Product Weight (lb.)  67 lb  Remote Control  Yes 
Returnable  30-Day  Self-diagnostic tools  No 
Sleep setting  Yes  Timer  Yes 
Vent hose configuration  Single  Voltage (volts)  110 
Window venting kit included  Yes 
Warranty / Certifications
Certifications and Listings  2-UL Recognized,ETL Listed  Manufacturer Warranty  1 year parts, 5 years compressor 


Rated 2.1 out of 5 by 13 reviewers.
Rated 1.0 out of 5.0 by Didn't Work (heat) We were interested in the heating element in this unit as supplemental source of heat. We let it sit upright for more than enough time, but the heater element does not work. The fan made a very loud, repetitive banging noise for quite some time after first starting the unit. It is a little obnoxious-sounding. It did go away, but then we realized that the fan had shut off, leaving the room temperature at 64 degrees and the heat pump set to 82. We didn't think the heat needed to be exhausted, but we tried it anyways after it didn't work the first time around. The manual offers no advice on the heating operations, and the website does not either. BOOOOO. We'll be taking it back today. November 13, 2010
Rated 1.0 out of 5.0 by Not good The product came and in good condition.. But before you know it the unit became so noisy that you could not even here the tv or each other... Not a good rating I would give this unit and back it goes March 22, 2015
Rated 2.0 out of 5.0 by Poor Quality Control I bought this unit for a small exercise room I built for a client. My first impression was not good. The cabinet has multiple problems. It iscracked, has several bad scratches and spots I cannot clean off. Hard to believe the factory where it was built has any sort of quality control. I have cycled it through the heat and cool modes and it performs well. Too bad that it has issues with the cabinet. This one will be going back. September 30, 2010
Rated 1.0 out of 5.0 by LOUD Too loud for use. sounds as if the compressor is not tight and the noise level is very high. September 7, 2011
Rated 1.0 out of 5.0 by Product exterior shell too weak and not a lasting item. Item delivered already defective with tape to hold sides together. Product was packaged as if new yet obviously outter shell already defective (broken). September 30, 2011
Rated 3.0 out of 5.0 by loose connectors on the inside i bought 3 of these. 2 outs of the 3 were very loud and would turn themselves off after 10 min or so. the other one worked like a champ and you couldnt even tell if it was on other than the cold air. pulled the outer casing off the other 2 and in the wire junction box there was a red connector that was unpluged on both units. after the wire is reconnected the units work like a dream. all blow cold air and all are quiet. if you get a loud one its the red connector on the inside. September 22, 2011
Rated 1.0 out of 5.0 by This product was horrible we are a large mechanical HVAC company. A customer of ours wanted us to supply this exact model for them while we were servicing their equipment. The first one that I ordered was cracked and broken. The SECOND one I ordered was covered in refrigerant oil and did not operate. October 18, 2011
Rated 4.0 out of 5.0 by It gets cold!!!!!!!!! Pros: Thermostat gets down to 60 and really cools the bedroom to that temp(we like it really cold and having that crisp air), fairly easy to install, 4 wheels instead of 2, great for parties when people are coming in and out or where most of the people will be in one room to "supplement" central air, "really" is portable and no dumping out of water because it sprays out a hose that runs through the exchange vent (except in dehumidify mode.) Cons: Outer casing was cracked when I received it(only cosmetic), slightly more difficult to roll over carpet when moving it room to room, adjusting the window spacer is a bit of a pain but not that bad, and when it is in dehumidify mode it filled up real quick, shut off and for some reason didn't spray out the hose. When it fills up you have to hook a tube that come with it to it and turned out to be a two person job. Overall I really like this product. You do hear the A/C compressor kick on but it was a lot quieter than I thought it would be. Does a great job at cooling smaller rooms and a good job at helping keep larger rooms cool. I bought it because I had a large party at my house and the central air wasn't doing the job, so I said next time I'll have a portable A/C. I am very pleased with it after hearing all the horror stories from the other reviews of other brands. August 21, 2010
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