American Comfort Worldwide 13,000 BTU Portable Air Conditioner with Dehumidifier and Heat-ACW500CH - The Home Depot

American Comfort Worldwide

Model # ACW500CH

Internet # 202332304

13,000 BTU Portable Air Conditioner with Dehumidifier and Heat

American Comfort Worldwide 13,000 BTU Portable Air Conditioner with Dehumidifier and Heat

This item has been discontinued.
The Home Depot no longer carries this specific product.

$509.00 / each


Model # ACW500CH

Internet # 202332304

The American Comfort Worldwide 13,000 BTU Portable Air Conditioner with Heater can be used inside of your home to heat and cool an area up to 400 sq. ft. This unit features auto-drain technology and when used in conjunction with the self evaporative technology can help eliminate the need to drain the unit. This air conditioner and heater has adjustable settings for a personalized heating and cooling experience. The integral handle and built-in casters help make transporting the unit around your home easy. You can use the remote control from almost anywhere in the room to adjust the settings.

  • Designed to heat and cool a room up to 400 sq. ft.
  • 13,000 BTU/hour for strong cooling control and 12,000 BTU/hour for strong heating power
  • Integral handle and built-in casters for easy transportation
  • Single extendable exhaust hose (up to 58.5 inches)
  • Adjustable settings for personalized cooling and heating
  • 2-way air deflection helps spread air throughout the room
  • Adjustable louvers help control air flow
  • LED screen and electronic control panel for ease of use and sleek appearance
  • Remote control allows you to adjust the temperature from across the room
  • Washable filters help prevent the need for buying replacements
  • Thermostat controls 60 - 90 degrees Fahrenheit
  • Programmable timer with automatic shutoff
  • Auto-drain technology when used with self-evaporative technology helps eliminate the need to drain the unit
  • Helps remove up to 66 pints of moisture daily
  • Black colored
  • Includes adjustable ABS plastic window venting kit
  • ETL Listed
  • 2-UL Recognized
  • Home Depot Protection Plan:

    Home Depot Protection Plan

Info & Guides

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Assembled Depth (in.)  16.3 in  Assembled Height (in.)  33.1 in 
Assembled Width (in.)  15.8 in  Coverage Area (sq. ft.)  400 
Product Depth (in.)  15.8  Product Height (in.)  16.3 
Product Width (in.)  33.1 in 
A/C Cooling Rate (BTU/hr)  13000  A/C Coverage Area (sq. ft.)  400 
Air Conditioner Product Type  Portable Unit  Air direction/circulation  2-way 
Amperage (amps)  11  Automatic shutoff  Yes 
BTU Cooling Rating  13000 Btu/h  BTU Heat Rating  12000 Btu/h 
Casters  Yes  Color  Black 
Color Family  Black  Controls  Digital 
Cord Length (ft.)  5.75  Decibel Rating  56 dBA 
Decibel Rating (Indoor)  56 dBA  Drain hose connection  No 
Energy Efficiency Ratio (EER)  10.57  Filter Type  Washable 
Filter light reminder  No  Hazardous Code  RTS 
Heater included  Yes  Hose Exhaust  Single 
Moisture removal capacity (pints/day)  66  Number of Fan Speeds 
Number of cool settings  Product Weight (lb.)  67 lb 
Remote Control  Yes  Returnable  30-Day 
Self-diagnostic tools  No  Sleep setting  Yes 
Timer  Yes  Vent hose configuration  Single 
Voltage (volts)  110  Window venting kit included  Yes 
Warranty / Certifications
Certifications and Listings  2-UL Recognized,ETL Listed  Manufacturer Warranty  1 year parts, 5 years compressor 


Rated 2.2 out of 5 by 12 reviewers.
Rated 1.0 out of 5.0 by Didn't Work (heat) We were interested in the heating element in this unit as supplemental source of heat. We let it sit upright for more than enough time, but the heater element does not work. The fan made a very loud, repetitive banging noise for quite some time after first starting the unit. It is a little obnoxious-sounding. It did go away, but then we realized that the fan had shut off, leaving the room temperature at 64 degrees and the heat pump set to 82. We didn't think the heat needed to be exhausted, but we tried it anyways after it didn't work the first time around. The manual offers no advice on the heating operations, and the website does not either. BOOOOO. We'll be taking it back today. November 13, 2010
Rated 2.0 out of 5.0 by Poor Quality Control I bought this unit for a small exercise room I built for a client. My first impression was not good. The cabinet has multiple problems. It iscracked, has several bad scratches and spots I cannot clean off. Hard to believe the factory where it was built has any sort of quality control. I have cycled it through the heat and cool modes and it performs well. Too bad that it has issues with the cabinet. This one will be going back. September 30, 2010
Rated 1.0 out of 5.0 by LOUD Too loud for use. sounds as if the compressor is not tight and the noise level is very high. September 7, 2011
Rated 1.0 out of 5.0 by Product exterior shell too weak and not a lasting item. Item delivered already defective with tape to hold sides together. Product was packaged as if new yet obviously outter shell already defective (broken). September 30, 2011
Rated 3.0 out of 5.0 by loose connectors on the inside i bought 3 of these. 2 outs of the 3 were very loud and would turn themselves off after 10 min or so. the other one worked like a champ and you couldnt even tell if it was on other than the cold air. pulled the outer casing off the other 2 and in the wire junction box there was a red connector that was unpluged on both units. after the wire is reconnected the units work like a dream. all blow cold air and all are quiet. if you get a loud one its the red connector on the inside. September 22, 2011
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