Rated 3.9 out of 5 by 20
Rated 4.0 out of 5.0 by LeonB Disappointed with Home Depot
We were disappointed with Home Depot. We purchased one window (32 x 23) on line and it was delivered to our home. Great! Three weeks later we decided to purchase the second window for our basement; however, the window was no longer being sold on Homedepot.com. I called customer service and spend about 30 minutes on the phone with a supervisor. . It was a waste of my time. Through my own research I found that the window was being sold at Home Depots in another state, Maryland. We had to drive 120 miles to purchase the window so it would match the first window.
November 11, 2014
Rated 3.0 out of 5.0 by Lobstas Good looking windows, but terrible bottom weather stripping!
The weather stripping on the bottom is very poor quality. Water leaks in because the stripping is a poor design and surprisingly low quality. I had to take them out and replace them with two different windows because of this problem. Home Depot was good about the return of one of them. The other frame was damaged taking it out, but that was my fault. I would recommend this window if they would correct the weather stripping!
June 30, 2014
Rated 5.0 out of 5.0 by Slumlord Great window for the price
Great window for the price and need. Replacing 6 single pane basement hopper windows and this is a great affordable option, especially with free shipping. The frame is vinyl and needs to be installed properly to prevent the frame from not being square. The feature of 2 locking handles is important as a single locking handle can fail and then you are out of options.
January 22, 2013
Rated 4.0 out of 5.0 by prettyredcorvette good deal for the money
delivery was very fast, so nice to just pick up the phone, order and viola it is here ready to be installed. No going to store looking everything over, putting in the car, etc. The windows were exactly what we needed. They are replacement for ones that wore out.
June 18, 2013
Rated 5.0 out of 5.0 by CoKid Excellent Basement Window Replacement
My basement windows were installed in 1969, and they were VERY leaky! I wanted to replace them before winter. So I checked on HomeDepot.com and saw hopper windows. I read some reviews (good and bad), and decided to order one for my testing. It was made to order and shipped within 14 days. After receiving it, The window was nicely crated and was nicely constructed. It had very sturdy frames and great low-E double pane windows. And it even had a screen. It fit nicely in my existing metal basement window frame. The sealing of the window to the frame is fine. The window opens up and is easily removeable for fire or cleaning or to let air in. So, I decided to order 5 more!! I received all 5 within two weeks of ordering. I put all of them in with no problems!! No more leaky windows!! They are perfect for the price!! I recommend buying them!!
October 1, 2014
Rated 2.0 out of 5.0 by wwpp low grade window--but it works
simple cheap design-- poor build quality-- does the job if you dont care that it looks poorly made
October 30, 2014
Rated 5.0 out of 5.0 by Fehr Basement window
I like how tight it seals, and it was simple to install.
October 15, 2014
Rated 1.0 out of 5.0 by 1234H DEFECTIVE HOPPER WINDOWS
I INSTALLED 3 HOPPER WINDOWS 2 YEARS AGO.NOW ONE OF THEM HAS A HAIRLINE CRACK ON THE OUTSIDE PANE.HOME DEPOT REFERED ME TO AMERICAN CRAFTSMAN 1-888-504-0005.I CALLED THAT NUMBER ONLY TO BE TOLD THAT IS NOT COVERED.EVEN THOUGH ITS SUPPOSED TO BE A 20 YEAR WARRANTEE
I TOLD ALL MY RELATIVES AND FRIENDS AND THE ASSOCIATION ABOUT THE PROBLEM.AND THEY ALL COULD NOT BELIEVE IT.
WITH THAT IN MIND PEOPLE ARE HAVING SECOND THOUGHTS ABOUT THIS COMPANY
February 26, 2014