Rated 4.1 out of 5 by 19
Rated 3.0 out of 5.0 by bears Make sure you have all the pieces upon purchase!
We have now replaced 18 windows in our house. 16 of the 18 installs went well. However, the last two windows we purchased were missing the head expander (or cap) piece upon purchase. We did not know this until the day of the actual install after we had 2 big holes in the side of our house waiting to slip the windows into place. Since Home Depot did not have extra head expander pieces, and after many phone calls and several trips to local stores that specialize in windows, we found a local window installer who had a few extra head expanders laying around that we were able to purchase. My recommendation: Make sure you check the package for all pieces when you get it home so you don't run into this same problem!
June 21, 2014
Rated 1.0 out of 5.0 by bruce Don't buy
Bought and installed about 20 windows in my home from American Craftsman, of those probably 8 need replacing. Most of those are because over time the glass gets 'etched' markings making it difficult to even see out of. I've had 2 where the window hinges that allow you to open inward to clean have broken off. To clean these now I need to go outside because you can't get the windows re attached after they are flipped inward. They don't seal worth a darn either. They look nice (if the glass isn't etched) and if you are replacing rotted 1920's windows they will offer a benefit but they are junk in the long run. Spend a bit more and get better quality. I regret buying these and of course the etching thing happen after the 90 day return policy. JUNK!
October 4, 2013
Rated 5.0 out of 5.0 by arbes Excellent window at a modest price
I installed 2 of these windows to replace rotted out wood windows in our Lakefront home. They Look great and seal well and easy to clean with the tilt out feature. It is my hope that the vinyl will be a long term solution to the effects of being close to the water. I will be replacing another 3 windows and intend to use these windows as well. American Craftsman thanks for a great product.
May 12, 2013
Rated 4.0 out of 5.0 by CenTex Good window for the price
Over the past year, I have purchased 4 of these windows in various sizes. They are very easy to install and look good.
I like that they have an outside screen that covers the entire window, not just the bottom as some other windows do.
The only downside is that they seem to transmit a lot of outside noise. Especially for being a double pane insulated window. I can live with this since I live in a small quiet town, but I can hear the train when it comes through about 1 mile away. With that said, they are far superior to the old wooden single pane windows they are replacing on our 1929 home.
April 8, 2013
Rated 5.0 out of 5.0 by NWoak Excellent reasonably priced window
The window arrived safely in a massive plywood crate. It has all the features you'd like in a window, release the bottom pane for removal (easy cleaning the outside of window) built in security stops to limit the amount it can be raised. Good quality for the price.
October 29, 2013
Rated 5.0 out of 5.0 by Roger An affordable Andersen window!
Love the built in J-channel - 1 less step. Very nice vinyl window to work with compared to others for the money - Glad Home Depot offers an Andersen - nice local company - made in USA!
September 19, 2013
Rated 1.0 out of 5.0 by GooodWerks Worse than what I had before WASTED MONEY
I am a contractor and I installed over 100 of these windows for customers. I have had to replace/service almost all of these windows within the last 2-3 years. They are NOT GOOD and you get what you pay for! I will not be installing these for customers any more we are giving
February 6, 2015
Rated 5.0 out of 5.0 by CWKLLA Great Window for the money!
I was in desperate need of 10 replacement windows for our home. The old windows were replacements from approx 1984 as per one window Co..that came out to give us an estimate. Three contractors later prices to provide and install the 10 windows, each with their own brand, exceeded $9,000 and one as high as 12K.....I decided to take apart and remove the single worst window in our home.....very easy to do. then I researched window brands and based on several factors incld price we decided to go with these. Each one was a custom size but two very well versed employees at our local HD helped to refine each one. They came in on time,....about 3 weeks, and although one had a broken glass they were packed nicely for protection with everything included.....they got another one ordered immediately for rush delivery so no big deal. I've vested a total of about 2.5 hrs into each window's meticulous install....from removal to new window to minor trim and paint. All but 4 of the windows fit like a glove and that's because the wood framing on our home had settled slight so I had to modify each a little to fit. To do this I just took a rasp and removed a bit of the excess vinyl from each as necessary...only added about 20 mins to each install, but they now fit like a glove. The windows have been in since last Sept 2014 and so far so good. Doing the windows on my own with the help of HD was very rewarding and saved me a ton of money. There is a lifetime warranty on the windows but my honest expectation is to get 10 years out of them looking good......considering we put up with the old, broken seal, moisture filled windows for 11 years. I know there are more expensive windows on the market, but for our needs these LoE 3 ARGON filled AC windows were a perfect fit for us and budget. Our home not only looks new but we've increased the value considerably...... I would recommend sitting with your local Rep at the HD and let them work with you on your project, and recommend the AC series 70 windows.
BTW use a top quality white or tinted silicone on the outside when sealing....you will be glad you did!
January 12, 2015