Rated 3.2 out of 5 by 58
Rated 1.0 out of 5.0 by Marydb Stopper failed after four months
Toe-tap stopper failed after four months and tub won't hold water. The replacement part is back-ordered, which doesn't surprise me based on other reviews. What does surprise me is that American Standard hasn't re-designed this stopper since it appears to be so unreliable. Cheap rubber one works fine for now, but is a big disappointment after expensive snazzy bathroom remodel. Too bad there are no other drain options to use with the tub.
December 29, 2015
Rated 5.0 out of 5.0 by nlpqnr Works fantastic American standard help gave fast response!
I have seen several comments about parts not being available for this item. Received ours and honestly we have had it awhile but finally got installed with AS whirlpool tub. BUT the stopper was not working. I called the 800 number (now available on Saturday too) and within minutes my replacement part is on the way. No hassle no fuss. Wish it wouldn't have been broken out of the box but if replacement is this easy we are A-Okay!!! Much prefer brass to PVC or plastic so this was the choice for us.
November 14, 2015
Rated 2.0 out of 5.0 by ChoukyB Good product but pop-up leaks
Overall good quality product, easy to install, with the exception of the pop-up which gets stuck and /or leaks because it does not close properly and let the water drain.
May 26, 2015
Rated 2.0 out of 5.0 by KGar Like others, drain does not hold water-wrong gasket size?
We purchased this product in April 2014, but due to various reasons, just got around around to using the tub it is installed in last night. Angry that after all this time, finally able to enjoy a nice, soaking bath, we are unable to use BECAUSE THE TUB WILL NOT HOLD WATER. Wrong size gasket? Poorly designed drain stopper? Malfunctioning drain stopper? Not sure yet. Until we call American Standard and figure it out will be using an old fashioned rubber stop-up plug with chain if we can find one that fits, that is. The plug is designed to be adjusted to fit further into the drain pipe if needed so that when depressed the plug will go all the way down and stop up the water, but when we adjusted all the way, there is still a sizable gap between plug and bottom of tub. we'll see how the rest of the product holds up over time.
January 5, 2015
Rated 2.0 out of 5.0 by RVPilot Supplied gasket is wrong size
Bought this drain to go with an American Standard soaking tub I purchase at the same time. Installed this drain and it leaked like a sieve. With the drain screwed in as tight as possible, the gasket still had a 1/32 gap between it and the tub bottom. Once I realized the gasket was the wrong size, I went back to Home Depot and bought a Danco tub drain gasket p/n 88349 which is 3/8" thick and problem solved. Otherwise the drain appears to work pretty well. I'm giving a low rating, due to the hassle of having to install several times to diagnose the problem and having to make and additional trip to get the part that should have come with the product in the first place. This drain is supposed to be specifically designed for the tub I purchased.
September 1, 2014
Rated 1.0 out of 5.0 by Guyin714 This deep max drain doesn't hold water
I had this tub and drain installed four months ago. When you try and take a bath the drain doesn't hold water and makes a loud annoying sound. It is really hard to get it to actually work. Now to change it will cost me a lot since all the work was custom.
May 11, 2016
Rated 3.0 out of 5.0 by chris drain
After installing had a leak thought it was the plug itself come to find out after hr of working on its It was the factory part of drain that was leaking. So instead of pulling back out (we'd been without tub for few days working in small space)we had to use water weld jb to stop leak now works just fine. So before installing make sure factory joints don't leak.
July 15, 2014
Rated 5.0 out of 5.0 by lupinlady Easy to install, didnt need a plumber
The instructions were easy to understand. Install went off without a hitch. Love the toe tap drain. My soaking tub is awesome. Definitely worth the work. Saved a bunch doing the work myself.
April 14, 2014