Rated 2.4 out of 5 by 17
Rated 1.0 out of 5.0 by EricMPK Nice features, poor quality
I was replacing a tub with a walk in shower in our cabin. I was sold on the shower head/hand shower selector being at the bottom of the bar, and that it was easy to turn even with wet hands (have another shower / hand shower in our house that is neither) so that my kids would be able to use it. Installation was a breeze.... for me there were no leaks.
But our furnace went out, and the pipes froze. The only casualty in the cabin was the shower heads - the chrome covered plastic rings connecting the pieces broke. Naturally the piece that connects the entire unit to the shower spout is plastic as well as the connector to the hand shower. Oddly enough the parts that aren't ever under any stress are made with real metal.
Although I'd prefer those rings were metal, I can't blame American Standard for them breaking (although it didn't get cold enough for anything else to break or burst in the rest of the cabin including our off-brand 'Glacier Bay' faucets) -- and there are *no* replacement parts for this unit, and so far I can't find any other replacement pieces of plastic to make this thing work again.
Sorry, my grammar teacher would have hated that last sentence.
Long story short, you might get lucky and not have any of the plastic pieces break on you. If so, you have a very functional, somewhat cheap feeling, shower head unit that may last for years. But if you don't beat the odds, you've just wasted a good chunk of money that could have been put towards a decent shower unit. I'm wishing I had saved my money.
March 28, 2014
Rated 1.0 out of 5.0 by Ronnii Poor Quality Shoddy Parts
This is going back to the Depot.
You'd expect the fitting to be metal. Both ends of the hose leaked and I took it apart to see why. The plastic that mates with the orings in the hose were too rough to provide a proper seal and the oring was too hard of a durometer for the application. When I put the unit back together the plastic fitting cracked with very little force (I should had my seven year old tighten it).
This is the only product that mounted to a shower had the has this feature I could find for a remodel. I would pay more money for quality.
I think I'll try to make one my self and I bet I could do it for less money.
September 1, 2012
Rated 1.0 out of 5.0 by crackerjax Broke in about 20 uses
Where the first shower head meets the spout on the wall this thing started leaking like crazy after less than a month of use. And my kids usually take baths. I'd expect a $78 shower head to last longer than a month. Also, the wall adhesive did not last 3 days. I just found the reciept so I hope I can still take this back. This is the 6th of 9 American Standard products I bought that have had problems rendering them problematic or unusable. The toilets still work though.
January 30, 2012
Rated 4.0 out of 5.0 by ves7 Good product
It was very easy to install, 20 minutes. And my 8 year old can now reach the converter and choose which head she wants to use. I had a more expensive one but the converter was located at the top shower head and it was impossible for a child to reach.I got the chrome finish to match the tub faucet but it also comes in a brushed nickel. The only reason I gave it 4 stars instead of 5 is because it is not made of solid brass but plastic.It's a good value for the price.
February 4, 2012
Rated 3.0 out of 5.0 by TimA Quality of product suffers
Overall a reasonably good product for the money but within 3 months one of the collars on the hose cracked, making it impossible to tighten. I did a temporary repair by using a cable tie to hold the piece together until I find a replacement hose from American Standard or a combination showerhead by a different manufacturer.
January 4, 2014
Rated 4.0 out of 5.0 by ritchsgirl Even plumber could not get it right
Had a plumber come in to install this for us..........first the shower arm was too long, and the bar swung like a pendulum. He tried adhesive twice and it would not stay on. Then it started leaking at the shower head spraying the drywall. Got a shorter shower arm and the shower worked fine without the handheld but, still was a pendulum. $800 later and 5 plumber visits are you kidding?? However, a new shower head and a handheld -- was the whole purpose of purchasing this item. In the end, I found a plumbing supply company that had a diverter that also held the hand held thus doing away with the shower bar. We installed it and it works wonderfully now. I wish American Standard sold the shower head and the hand held by themselves. I would buy just those again and the diverter and then I would be totally happy with it in my Master bath. I may just yet but, we will do it ourselves. The bar system just did not work in our shower/tub.
April 22, 2012
Rated 1.0 out of 5.0 by edo999 A piece of junk
The first one leaked right away so brought it back. 2nd one was ok but leaked after one year. the fittings are all plastic and feel extremely cheap. also the lower end of the handle is soft attached to the wall using some sticky stuff which doesnt stay attached after a while so the handle and lower pipe freely swings in air.
February 14, 2013
Rated 1.0 out of 5.0 by acoolguy Do not Buy This product
Shower Hose leaks and had to be returned.
Lower end of the adjustable bar does not stick to the wall with either the suction cup or the double stick tape, had to use epoxy glue.
Also leaked at the top tee where the upper bar connects, I was able to disassemble and replace the o-ring.
American Standard tech support was no help.
June 25, 2012