Rated 4.1 out of 5 by 12
Rated 5.0 out of 5.0 by sjb Toilet was a Good fit for the space
The toilet was a good fit because I needed the smaller 10" rough in and it fit in the area perfect
October 20, 2015
Rated 1.0 out of 5.0 by eugene89us Good design and features, lacking quality control
We purchased 2 of these toilets, since we don't have many options for 10-inch rough-in toilets. I wanted to get a toilet with standard parts, so that would make it easier to fix if something went bad. First toilet we received appeared to be good, so I installed it and went on to order a second one. When the second came in, I noticed multiple manufacturing defects - the bowl where it meets the rim had a major hole in it. You could see the light coming from the outside. The tank had a large crack on the side. Shipping boxes were impeccable. So given that, I decided to give the first toilet, which was already installed, a more thorough look. When I looked in the opening which delivers water on the bottom of the bowl, I noticed a ceramic crack. I removed the toilet and noticed that crack was also on the underside, meaning that it was quite close to springing a leak. I returned both toilets for a refund. Given that we pay a premium already just because of non-standard 10-inch rough in, it is very disappointing that American Standard has a poor quality control. Read some more reviews, even for the 12-inch toilet of this brand, and you will see many quality complaints. I wish I listened to these before buying. There is always going to be some complainers even for great products, but this is by far the worst and worthy of 1 star. We purchased 3 Kohlers, and despite non-standard internals, the quality appears much superior on the first examination. Hopefully they will hold up well
October 16, 2015
Rated 5.0 out of 5.0 by gibster Easiest install
Toilet arrived at Home Depot in great condition at the right time. Assistance from customer service reps was really professional . The install was a piece of cake (30 minutes) and it works as advertised! Powerful flush!!.
September 1, 2015
Rated 5.0 out of 5.0 by Carguy Great product
This product met all expectations. I needed the 12" rough-in model so I could not get the top of the line Champion model.
August 4, 2015
Rated 4.0 out of 5.0 by Captain Bowl swirl
Like the toilet, but from the start it did not swirl enough water in the bowl to clean the back part. I decided to investigate and ended up using a 1 1/2" paneling nail to 'poke' into the water holes under the rim. It seems that there was porcelain clogging the holes so as it would not swirl and clean correctly, and once done it worked fine.
Note: I had to use a pair of pliers in order to put enough pressure on the nail to poke through the obstructions and needed to do 8 or 10 of the holes in the back portion. Once you know that the nail will go in quite a ways, it's easy to determine which ones are clogged.
April 8, 2014
Rated 4.0 out of 5.0 by SCFinFan Great product nice installed
I had my product shipped. It came in two boxes. Now granted this is my fault, but the instructions were in the box with the tank. You always start with the bowl. Why not put the there? Anyway, one of the screws that came with the kit was a bit off and we could not get the nut that holds the screw to the floor slot to go all the way down. Had to run to the hardware store. Check this first! Same thing happened on another American Standard I bought.
Anyway, once installed it works great. Good size. I bought this for the height and I love it. I wish the water on flush would cover the bowl better, but still good for a 1.28 GPF.
May 7, 2014
Rated 5.0 out of 5.0 by learningat64 had to order a rough 10 inch toilet seat and tank
when I re'cd the order, I made sure that all parts were there. Placing the seat into the "hole" was easy. Screws were perfect size. After screwing the nut on for the seat to be held tight, the cap fit without no cutting the screws coming thru the hole that held the seat down. Then I place the tank on the seat. I enjoyed the turning plastic tool that tighten the nut with the screws from the tank. Installation was less then 45 minutes. It has been operational and I have no problems with it. PS, this was installed in the bathroom basement. Other then this, the price was high. 342.00. But after research, I found that 342.00 was the lowest price out there. This includes many small and large plumbing companies, in which Blackman was included. Thank you Home Depot
January 14, 2014
Rated 5.0 out of 5.0 by Chuck Replaced another builders grade toilet with an American Standard. This is the second and need one more for the 1/2 bath.
I have found the elongated, chair height toilet from American Standard to be one of the best operating, easiest to install toilets around. The item was ordered from Home Depot and like many of my other items from there, arrived in a timely manner and in excellent shape. Thanks!
March 12, 2014