Rated 4.4 out of 5 by 141
Rated 5.0 out of 5.0 by Greg Best Toilet Ever! No problems, works great!
I researched the internet for customer, plumber and industry reviews for a residential toilet with an excellent reputation for not clogging. This particular American Standard model is the one with the largest diameter flush valve and trap way for fast, most effective flushing. One piece construction, advanced siphon design and high water level in the bowl are other worthwhile design features. Some shoppers are concerned with the style, others want silent operation, conservationists want to use the least amount of water per flush, but I learned the hard way that the most important detail is how well the toilet works. I recommend this model for home use.
December 30, 2014
Rated 5.0 out of 5.0 by Marbles Unbeleavable
Due to the fact I am handicapped, I hand both toilets installed professionally by a licensed contractor. The toilets were delivered un-marked even though the packaging was damaged. The added height makes it a pleasure to sit on since I have scoliosis of the spine. They clean themselves, so you no longer have to have a brush nearby. The wider throat makes stopping up a toilet a thing of the past. My credit card was back charged the excess amount when the toilets went on sale 2 days after they were installed. It was a savings of q164 dollars. Kudos to HOME DEPOT. I WOULD HIGHLY RECOMMEND THIS TOILET & HOME DEPOT!
October 13, 2013
Rated 5.0 out of 5.0 by flash It's a toilet and a darn good one
My old toilet was big and was flushing a lot of water down the drain, yet sometimes it would clog. So I had some serious doubts about a 1.6 gpf toilet. Furthermore, my bathroom is small. This toilet has a smaller tank, which made it look smaller and made the bathroom a bit more spacious, yet the flush was incredible. One swoosh and everything went goodbye. Did not experience any leaks nor clogs. Plus, the one piece design has always been my favorite and this one did not disappoint. I also got an American Standard tub, so the colors matched perfectly.
June 29, 2013
Rated 3.0 out of 5.0 by jimmyjohn No Quality Control
Great looking toilet. Love the one piece feature. Also makes
it easy to install. Flushes great for a 1.6 gpf.
Problem is quality control. The shape of top of the
tank is defective causing tank lid to not fit correctly. I understand,
due to the process of constructing a toilet, it will never be
perfect. What they shipped me in unacceptable. I guess
the lid fitting the top of tank is not checked before shipping??
American Substandard? Now i either have to haul back to HD, or
try to fix myself.
July 25, 2014
Rated 2.0 out of 5.0 by madashell Disappointed
Design of the Tank portion of the toilet is unsatisfactory. When initiating the flush nearly 1/2 of the water capacity remains in the bottom of the bowl as it has baffles on each side of the discharge opening, thereby blocking half of the tank's water to be utilized. I am aware this is a 1.6 gallon model, however, It may hold 1.6 gallons but it only flushes about 3/4 gallon at best. Requires occasional double flushing to remove solids. If you adjust the water inlet unit upwards in order to increase the overall water level,then the top of the float mechasim protrudes above the tank and does not allow the tank lid to fit properly,lid sticks up about a half inch off the tank surface.
Very disappointed with this toilet for those reasons!
February 10, 2015
Rated 3.0 out of 5.0 by nmgyrl Not as good as expected
Got two of these this summer. They flush pretty well and fill quickly and quietly, but do not quite live up to the toilet's reputation otherwise:
1. Have to hold the handle down about 5 seconds to get full flush (the tank float is adjusted as high as it will go, for maximum filling).
2. Bowl sides do not get a great washdown, and solids do sometimes stick. No indication of any anti-stick coating as AS claims these have.
3. One of the two is terribly noisy at the *very end* of the flush, when the last of the water "glugs" out the sewer pipe. The other one is not as bad, but hardly what I would call "quiet".
Also, AS has some serious quality-control issues:
1. First pair: one had a tank float stem that was too short, and both were not actually white - certainly nothing like the white in the photos or of the AS Americast tub that I also ordered. I strongly suspect these were "linen" packed in boxes mislabeled as "white", but I have not actually seen one that was supposed to be the linen color to verify that.
2. Second pair: declared lost by freight carrier 3 weeks after replacement order.
3. Third pair: No visible defects, but still not white. When I checked the box labels, which have the manufacturing timestamp and factory ID, I discovered that all four toilets I received had been manufactured at the same factory and packaged *within 20 minutes of each other*. This would seem to reinforce the idea of an assembly-line goof.
In the end, I kept the last two since they work (albeit slightly disappointing), and my remodelled black-and-white bathrooms have a little variation in shades of white anyway.
IMPORTANT NOTE: HD customer service was really great about handling the problems and shipping me replacements. None of the problems were HD's fault, and I can't say enough about their professionalism and helpfulness.
September 30, 2014
Rated 4.0 out of 5.0 by Doug Pros and Cons
Pros: Flushes more volume down without clogging while using the same 1.6 gpf as its replacement. Tank refills very fast. Pleased with its performance. We got the one-piece for looks, but the two piece Champion costs much less for the same performance.
Cons: First toilet was defective and had to be returned (water seepage from tank due to manufacturing defect of the tank china at the inside tank corner). Second toilet was not defective, but had black "gunk" in a few places on the outside china which we were able to remove with some abrasive solvent. Obviously, quality control problems and poor final inspections by American Standard at least on these two units.
July 16, 2013
Rated 3.0 out of 5.0 by wingshooter Inconsistent Quality - Work great when it works
I bought two of these toilets - the first one works great. When it works, it flushes like no other. However the quality is inconsistent. The second one has a very weak flush, the swirl of water only covers half of the bowl - I swapped the flush valves and still have the same problem. Based on my phone call to American Standard warranty support, it must be something wrong with the ceramic finish on the edge of the bowl. Now I need to return one of the toilets to Home Depot. Come on American Standard - put in some quality control!
March 23, 2015