Rated 3.2 out of 5 by 20
Rated 5.0 out of 5.0 by AJohn Replace 3-handle faucet American standard
Good product. This has metal handles...not plastic ones like most. I installed my facet using starkbit fittings. I did a loop on the shower line with the fittings. I would use this product again. This is my second one that I have installed.
June 7, 2016
Rated 5.0 out of 5.0 by 1234 Excellent quality
We have had this faucet for over 12 years and this is the first time I have had any problems with it. The hot water faucet broke today and I am hoping to be able to repair it. Lifetime warranty but you have to have the original receipt. Can't say as I still do. Still, well worth the money we spent.
May 29, 2016
Rated 5.0 out of 5.0 by AnimalMan Excellent bathroom faucet
This product has surpassed my expectations; it looks very nice and does exactly what it's suppose to do. Definitely would recommend this product.
May 31, 2016
Rated 2.0 out of 5.0 by Wallaby Run from this faucet!
I've gotten 7 years of use from this "lifetime" product. I'm a pretty handy gal but having to tear this apart and replace it so soon for a family of 2 irritates me. The parts in my Home Depot box included a plastic extender to get from the rough in to the ceramic tile and a very long (3"} self-tapping screw to connect the handle adapter (plastic) to the so-called "ceramic" valve (it is plastic, referred to as "Material: Other"}. I believe over time the screw has destroyed the 1/4" of thread it created in the valve so each time we use the handle, more of the thread is eroded and now the handle has to be turned 270 degrees to shut off the water. Woof Woof! This is a dog.
January 28, 2016
Rated 2.0 out of 5.0 by Wallaby More for you to consider
I called the American Standard customer service line today about this HD shower faucet. No help from her and very close to a "better save your receipt next time" attitude. I asked the cost of plastic replacement innards plus the 3" self-tapping screw that constitute the stem extension: $30 per faucet! Be aware that if you purchase this item, you be tied to HD and Am Stand forever; there are no standard replacement parts for these big box versions of faucets.
Be aware, too, that after posting my previous review, I received an email from American Standard. How did they get my email???
February 2, 2016
Rated 1.0 out of 5.0 by bigsho pice of junk
Very poor design!!! Water pressure very low and the handle falls off.
August 29, 2015
Rated 2.0 out of 5.0 by SusieHomemaker Pretty But Not Durable
Installed this 3-handle set during a complete bathroom renovation in December 2010. On the exterior, it is an attractive design but I 100% agree with other reviewers that complain the handles have cheap internal plastic parts that don't hold up to even minimal use. These fixtures are in a bathroom used only by a senior woman who takes 1 shower per day so they would definitely not hold up long at all if there were multiple people showering daily. Today (Feb 13, 2015) makes the 3rd time I've called American Standard to get replacement handles after the plastic "innards" of the handles break, which renders the handles useless. (I've had a total of 6 handles break.) The manufacturer has been good about sending replacement handles for free under the warranty but today, for the first time, I was told that the next time I will need my purchase receipt to get replacements--which is probably how they get out of replacing a lot of parts that should be covered under warranty, since most people don't save their receipts. Fortunately, I do still have the receipt but if I get any hassles the next time I need to order replacement handles, receipt or not, I will likely replace with something made by the "Buy it for looks...buy it for life" company.
In summary, if you do decide to buy this set, be prepared to replace handles frequently. Save your receipt so you can obtain replacements for free under the warranty.
February 14, 2015
Rated 1.0 out of 5.0 by bama25 garbage
this is a cheap faucet and if u need parts u cant find them. had it three months had to buy another one because couldnt find replacement parts. home depot didnt even carry them went to lowes got different one. dont buy spend few more dollars and get good one.
May 18, 2013