Rated 2.9 out of 5 by 7
Rated 4.0 out of 5.0 by Notveryhappy Kitchen faucet
The faucet is easy to install because large attachment nuts are used. The nuts used to be made of metal which made the nuts easy to remove. The current plastic nuts are hard to remove. The faucet started to leak after five years at the spout base because of the worn rubber seals.
January 5, 2016
Rated 2.0 out of 5.0 by h2ocleaner leaked right out of the box
We ordered two of these faucets for two different locations. Imagine my disappointment/embarrassment when the first one leaked around the spout right after it was installed. Since I was working on a Sunday, American Standard Customer Service was closed. I will be on the phone right away on Monday. I hope the second faucet is made properly. May be the last American Standard fixture I but.
September 27, 2015
Rated 1.0 out of 5.0 by boathome DO NOT BUY! Worthless junk.
Kitchen faucet by American Standard Colony Soft 4175.001 failed 2nd time in less than 2 years and I was denied parts by their so called "customer service". They advertise lifetime warranty and I lost my receipt (I was not aware that I had to cling to it and I did not expect that magnitude of problems). It is a piece of junk despite good look and good finish. Seals on the spot mount are leaking again, underneath mounting attachment nut broke again and now even the sprayer valve is not fully closing. I am very disappointed and will NEVER buy ANY of American Standard products.
March 26, 2013
Rated 5.0 out of 5.0 by sanjosebilly Great Overall Value
The total purchase experience was excellent.
Easy to order online based on the item description. The item was priced competitively with free shipping.
The received item was exactly as advertised. Installation was very easy. The faucet appearance enhanced the kitchen sink area. But even more important, the faucet functions like an expensive high quality fixture.
Home Depot was again demonstrated high quality at reasonable prices.
Thanks Home Depot.
February 11, 2008
Rated 1.0 out of 5.0 by motherofpearl Sorry! worst purchase ever!
The faucet leaked under cabinet. It was installed by a professional plumber. Bought 2 faucets and both not working. It does not have good seal on mount. Was purchased to replace a different faucet from same company that leaked. Didn't realize the "brand" is the problem.
February 12, 2014
Rated 2.0 out of 5.0 by Alfa New user
This faucet replaced our original sink faucet about 4 years ago. In that time we had to get new seal rings to stop the leak. The leak came around the top by the base of the cartridge area. Now within a year from replacing the two seals, we have leaks under the sink. Difficult to undo the handle since the allen key would slip (used a new key). Called customer service. They are sending me a handle replacement with the cartridge. I have to drill the allen screw out and then put the new handle. I hope I am successful. I must add here that the customer service is very helpful and listen to the problem. The instructions were very clear on how to do the replacement. Much appreciated.
March 8, 2011
Rated 5.0 out of 5.0 by pursewade Second time bought Love it!
We had this faucet in our kitchen for six months and loved it. Our home was lost in a wild fire in June. We bought this one again and the same brand for all baths to go in the rebuild. You won't be sorry if you get one.
October 15, 2012