Rated 4.0 out of 5 by 5
Rated 5.0 out of 5.0 by paul great faucet
I replaced a moen with this faucet. went in great. better gpms than the moen
installed in 3 hours
June 21, 2015
Rated 5.0 out of 5.0 by Robert Very Nice, Especially When Coordinated with Matching Sink Faucet
its beautiful, love the finish and the shower head is really large, can't wait to get under it! I only have two complaints, (1) there is no visual on the handle for warm/cold and (2) the downspout seems kinda short. Other than that its a great product.
April 25, 2013
Rated 1.0 out of 5.0 by Epiphany AS products have history of leaking without resolution
Firstly, this item appears very well made. I liked how heavy the parts are, especially the showerhead neck trim, overall a nice appearing product. The control motions felt smooth and balanced, seemed high quality.
I bought this during my remodel. Unfortunately, I removed a perfectly function, 24 year old Delta shower faucet for this. The AS faucet leaked non stop from the tub spout. I called AS cust serv and the automated system hung up on me several times. Fine, I emailed them. 3 full business days they responded to me, and since I stated it was leaking out of the tub spout, they sent me a new tub spout. NO, the tub spout is just where the water is dripping from, I had to email them again and request a new valve and balancer assembly. The new ones leaked too. I thoroughly inspected the valve body to be sure there were no apparent defects. And yes I flushed the lines prior to installing the valve internals. According to the instructions, if the newly installed valve leaks, I should disassemble the balancer and inspect it. Come on. The entire time my remodel project, and everything else going on here is in limbo because I can't close the wall back up until this is resolved.
And it turns out that most all AS faucets use the same internals, please check other reviews here and on the net, you'll find many stories like mine, AS leaks are hit or miss. Don't think because the chrome version gets good reviews that it is any good, look at the other poor reviews for different styles. Do you really want to risk your remodel project being held up, or have to tear into your wall/tile work because you finally decide enough is enough? BTW, the leak was so bad, our tub would fill up 1/4 way in only a few days.
Another complaint is that all the faucets at HD in store don't have the ability to control flow separate from temp. This is a big issue for giving babies or pets a bubble bath as full flow is all you get.
This product is made in Mexico. The reason? For AS to maximize their profit. They must be getting rich, because sending me replacement parts didn't phase them. When a company outsources, it's because profit is put before quality. And on plumbing parts that should last 20+ years, this is not a good sign.
I bought a USA made Delta unit to replace it from an online source. Not only did it come with the ability to both change the water temp AND the flow, but it didn't leak! 2 months later I can finally finish my project and close the wall up! And, the USA made, non-leaking Delta stuff was only $7 more than this AS faucet.
Excuse my rant, but things that are difficult to replace or could cause significant damage to your home should be of higher quality.
February 17, 2014
Rated 5.0 out of 5.0 by Ricky1 Nice product
Better than the Moen I had. No rubber- ceramic valve should prove more reliable. Good value. having threaded fitting attachments were an extra expense - but finished up nicely.
August 3, 2013
Rated 4.0 out of 5.0 by Mujer Easily updates any bathroom
This item was a quick and easy update for my bathroom. However, if your tub is not deep or the shower head is low.....the shower head will be very low. Low for a child. I am eventually going to install another shower neck which will make it sit higher. Other than that the product is great.
February 16, 2013