Rated 3.7 out of 5 by 11
Rated 4.0 out of 5.0 by Engnrjim Missing parts and no support
1 sealing strip and three stops missing from factory sealed box caused huge problem in otherwise decent door
Very very poor support from American standard ruins what is otherwise a good product
September 17, 2016
Rated 1.0 out of 5.0 by MrLonzo ILL-CONCEIVED DESIGN, HORRIBLE COMPANY!
This review includes the tub as well as the door unit.
This tub and the matching curved Ovation sliding bath doors are meant to go with the prefab tub surround wall unit. If you want a nice tiled wall, this is not the right tub! They say the surround wall unit is optional if you want to tile the wall instead. What they don’t tell you is that if you want a tiled wall, you’ll need to shim the wall studs out about ¾” on each end before tiling. It’s not until page 3 of the installation instructions for the curved sliding doors that you are told the maximum net opening (between finished end walls) is 58-1/4”, although that’s pushing it – 57-3/4” is more comfortable. My stud-to-stud measurement was 60-1/2”. After shimming out the ½” and adding 0.42” backer board and ¼” tile to each end, my opening was 58-3/4” which was too much. I ended up having to shim the finished walls to get the doors to fit! Yet American Standard continues to advertise this as a 60” wide door. When I called American Standard about this suggesting they at least change their advertising, they wouldn’t give me the time of day.
Furthermore, the tub itself has a ½” lip around the edge designed to abut with the prefab wall unit. If you opt against that unit and try to tile the walls, you’ll have to shim the studs out to at least the middle of that lip so that the backer board will hang mostly to the inside of the tub. All this extra shimming throws the plane of the wall out of whack with the walls outside the tub area, which creates additional finish drywall or molding considerations.
The installation instructions were sketchy at best, and through the installation process I ended up calling American Standard for support 3-4 times. They showed little concern or help, and for the most part treated me as a distraction to whatever else they do all day. Furthermore, the door frame hardware and parts were poorly fabricated and made of mostly aluminum, a soft metal which makes it easy to strip threads and break screws. I had several screws with defective head notches. Very poor quality.
I’m not the only one who has had problems with this tub. When I bought my tub at Home Depot, they had three in stock. All of them had been returned attesting to the fact that others had similar dissatisfaction. How do I know they were returned? The boxes were opened, crushed, re-taped, and had the name and address of the previous job site it had been shipped to. All 3 had some defect (cracks, nicks, scratches, etc.), yet Home Depot put them back on the floor for sale. I didn’t notice the small crack on my tub until I got it installed – now I have to repair that!
In summary, there are a myriad of problems requiring time-consuming special/creative fixes if you try to use a tiled wall with this Ovation tub/door set. Worse, American Standard has distinguished itself as a company who is really not interested in quality or customer satisfaction. I will never buy American Standard again.
September 14, 2016
Rated 5.0 out of 5.0 by Herptiles A nice looking shower door, a step up from the flat standard
The directions are not as well done as the could be, would recommend reading through and dry fitting items looking at schematic, sequencing, and part numbers several times.
Note to put the 'washer' that holds the screw cover BEFORE putting in screw that receives said cover. Should be more prevalent in the sequencing instruction.
This model has doors that both slide open, no fixed door. The installation of the door handle hardware per the instruction does seem to hit the glass, but flipping the configuration around does not. The inside handle clears the outside and vis versa. The handles should not hit the glass, if they do switch them around.
Was able to make this work with a standard tub, trimming a 1/4 inch off each end of the railing. All in all was very pleased with the end result.
December 23, 2015
Rated 5.0 out of 5.0 by Bill Looks great when finished in bronze.
I was not sure I was going to purchase this door as everything in my bathroom that I just remodeled was done in bronze and the door is only available in nickel and would had stood out like a sore thumb, I purchased it at the store. Both the store price and the online price was $439. I almost purchased it online to have it ready for pickup but at the last second I figured I would just go to the store that had it in stock and pay for it there. To my surprise, it rung up at $399, good thing I waited to purchase it at the store. as the web site had the price in my cart at $439. As one of the other reviewers mentioned, it is packed very well and yes there are a lot of small parts. It says to use two people to assemble this door, well; that was not going to be as it is just myself but after remodeling this 50 year old bathroom with wire reinforced cement under the old tile and plaster walls, this was a breeze. As my title says, I finished it in bronze. I used 3 coats of Rust-Oleum Universal11 oz. All Surface Flat Metallic Burnished Amber Spray Paint and topped it off with 2 coats of polyurethane. This took me two days to do a complete paint job outside, I had a couple of sunny 80 degree days with little wind so it could not have been better. All of the metal parts were painted before I put anything together. After I was satisfied with the finish, I bulit the frame on top of my bed to make sure it would get scratched from being on the floor. The instructions could have been left out and it might have been easier. They are not much help but I managed to get through them, Attaching the frame o the wall was easy and adding the doors was just about as easy. I did loosen the rollers as one of the other posters above suggested and this did make it easier to hang the doors. It does open either way and has a nice solid feel too it. All in all, I am very pleased with this purchase, This is in a bathroom that is hardly ever used so the finish should hold up very well.
June 27, 2015
Rated 5.0 out of 5.0 by Jimmy Classy looking shower door from American Standard
Follow the directions but when installing doors, loosen the rollers slightly. This allows the roller to snap into the guide more easily. Tighten the rollers and finish following the directions. We're very satisfied with this product.
July 1, 2014
Rated 2.0 out of 5.0 by michaelreyes Don't buy if your width size is lager then 58.5 inches.
Disappointed to find out that the door won't fit properly due to the fact that it is too short. My open width size was 59" inches apparently the max open width for this product is 58.5'' inches even though it's being advertised as a 60'' inch width door.
The quality of this product is ok. I spent 300 dollars on a door that had much better quality. Screws strip easily and what is up with all the plastic pieces?
I wish I could comment on installation a little further, but I can't seeing that it didn't fit.
May 27, 2015
Rated 4.0 out of 5.0 by CAG Ovation Shower Door
Just finished installing this in our bathroom. Too many screws and it takes 6 hands to put all four pieces of the frames together and hold it so it doesn't fall apart- didn't have a bed to put it on like the other reviewer but great idea! Didn't realize you need to put the little plastic washers for the screw covers on before you put the screws in, so no screw covers - but nobody will notice. The big problem is the sliding door when you open it, the outer door handle BANGS into the fixed glass. Called the company to see if they had a solution to the problem and they don't recognize it as a problem- although I see another comment on it. Otherwise the door looks very nice and no leaks so far and I would still recommend it. I would also like both doors to slide. Seems like they could do this easily. Call the American Standard and complain since it appears there is nowhere to leave a comment on their website!
July 20, 2015
Rated 5.0 out of 5.0 by Bridge About to install. I'll follow up when completed....
After a mind bending remodel of my bathroom, I'm about to install the final finishing touch. The Ovation Curved Glass doors. I've unpacked the unit which was packaged very well. I have millions of pieces of various guides & hardware spread out like a surgeon. I'm doing it alone and I'm a average/slightly above average handyman. My follow up should provide a good idea for those considering this beautiful unit as to what they are facing on what appears to be a major install. One last thing: I've never installed a glass shower door.
Wish me luck.
April 26, 2015