Rated 2.8 out of 5 by 4
Rated 2.0 out of 5.0 by Make it right Great look and works..... Initially.
We bought the rain shower head and hand held combo. The plastic hose included was less than satisfactory. So, we bought the separate metal hose. The system worked great for about 2 months. We even bought a second one for another shower. then, the silicone ring, used to help the suction cup stick to our tile wall, to hold the bar in place, stopped working and the bar no longer stays attached. They don't have replacement parts for this. Advertising that the bar will stick to any surface using the parts included, should tell you, "only for a little while". We have not been able to find anything that will work with this set. We will not be buying anything made by this manufacturer again. What a shame.
January 2, 2016
Rated 3.0 out of 5.0 by NorthwestGal Very nice but...
I bought this shower bar in 2007 and have really liked it but the part that holds the shower head is weak. It cracked after about a year and we've treated it as very fragile but today it finally broke in half. I hope I can get a replacement for the one part.
August 6, 2011
Rated 3.0 out of 5.0 by CM46 Nice looking useful product but poor support
I really liked using this product but the clip for the handheld broke as it is just plastic and American Standard does not make the replacement part available for purchase. This appears to be planned obsolescence. I will change manufacturer's in order to protest this policy.
August 16, 2014
Rated 3.0 out of 5.0 by Grumpy I love the hanheld feature
It looks nice - and the finish is just as nice as the day I got it. Only problem so far is the Hand Shower Holder cracked and won't hold the shower head. They don't carry any replacement parts for this product, so I had to get one from a different brand. The finish doesn't match but at least it holds my showerhead up.
May 18, 2014