Rated 2.7 out of 5 by 10
Rated 4.0 out of 5.0 by JRamirez Works Great
I had this faucet and it broke. I know that it was my own fault because I alone rusted the right hand handle when I would wash the sink. I would use Ajax and I guess I didn't wash it off good enough. When the handle broke off thats when I noticed that it was the Ajax that had hardened up and caused the faucet to leak because the handle couldnt go back all the way. I had been having this faucet for a few years and it never gave me problems until I alone caused it. Overall it works really good and like I said it wasnt the faucets fault for being cheap or anything like that. I will again purchase this item because its great!!!
January 13, 2012
Rated 1.0 out of 5.0 by Terry3d Leaks in One Year
Bought the Symphony model faucet a year ago. The faucet was leaking from the underside welds. No receipt, so I went and purchased a new unit. The new unit had the same problem, leaking from the underside, so it was bad out of the box. I wanted to use a different brand but when you go to the American Standard design, you convert the standard stopper mechanism to their quick install design. This means, in order to use another manufacture you first convert back to the traditional stopper mechanism , then go through replacing the faucet.
I will be contacting the American Standard factory to see how they handle this problem. In the meantime, unless you like standing in the return line and them buying another unit, I would avoid the American Standard Symphony product.
August 22, 2010
Rated 1.0 out of 5.0 by KikiMcfixit Leaky plastic parts
Experienced homeowner with home improvements who made the assumption that this product would be a great buy because of the lifetime warranty; however, I was wrong. The construction is about 50% plastic including the hot and cold valves. The first package was missing the cam assembly and we had to exchange it the same day of purchase. Then it was disappointing to see cold valve spray water. I wouldn't recommend buying Symphony because of faulty plastic parts.
November 24, 2010
Rated 1.0 out of 5.0 by Hermit Short term faucet
When I purchased this faucet around 2 years ago, I had to get a replacement immediately because of a large leak under the cold water handle. Installed the replacement very easily, it only takes about 10-20 minutes to install.
2 years later... The faucet has been very well maintained, still looks brand new. This morning, the hot water handle exploded off spraying water all over the bathroom until I got under the sink to turn off both hot and cold water valves. Looking closer at the handle, the interior just fell apart from regular usage (on/off 2-6 times a day) so just regularly turning it on was enough to have the handle completely fail.
Honestly, after reading other reviews with one after another leaky or failing faucet handle, I would suggest saving yourself a hassle and purchasing something of a little higher quality. Remember, you get what you pay for, and this is a VERY inexpensive faucet.
May 14, 2012
Rated 1.0 out of 5.0 by Rufina This faucet leaks
I purchased two American Standard Symphony bathroom faucets. The hot water leaked on one of the faucets and I could not shut it off. I had to shut off the valve under the sink to get the hot water to stop. I removed the faucet handles and looked at the cartridge and the black ring surrounding the cartridge. The black ring was covered with a lime or calcium deposit and it had shattered. That is why I could not turn the hot water off. I removed all of the faucet handles and looked at the cartridges and rings. All the rings were covered with the lime deposit. We took the cartridges and rings out of the faucets to get them replaced. The cartridges were made of plastic and were ruined once they were removed from the faucet. We took the cartridges and rings to a plumbing supply speciality company and a plumbing company who could not replace the parts. They said the parts were of poor quality and made overseas.
April 1, 2013
Rated 4.0 out of 5.0 by Jessa Believe it or not, I installed this faucet myself!
I really liked this faucet, loved the fact that it is under $100, and even better, I was able to install it without ever having any plumbing experience. The instructions are very well written, and a few simple tools you probably have at home will do the trick! It looks great in my pink and white bathroom from 1959, but it would great in a newer bathroom too!
March 15, 2010
Rated 5.0 out of 5.0 by ML501 Great for our rental units
Easy to install, but more importantly for us - they stand up well with everyday use by our tenants. We have put these in several apartments so far and will continue to do so. The finish is nice, the weight is sturdy and no problem with leaks or chipping finishes.
September 14, 2010
Rated 5.0 out of 5.0 by saravb Great faucet
After seeing the bad reviews on a few cheaper models, I settled on this faucet. I'm glad I did. It's easy to install, even without any plumbing experience, and it looks great. I'd definitely recommend this faucet!
October 23, 2010