Rated 4.2 out of 5 by 15
Rated 3.0 out of 5.0 by dlb333 Good looking, quality not so good
Similar to others, we have had problems with the shut off handles stripping out (have to replace about every 2 years). Also, the finish has degraded in a short period of time. They used to send us replacement parts for no charge, but now they charge.
February 5, 2016
Rated 4.0 out of 5.0 by Not handy with tools 10 years later
We have had our faucets for ten years and recently the hot water tap stopped turning and therefore no water. Thanks for the post from the contractor about this issue. I ordered the replacement called the Handler adapter model# M198025-0070A and my faucet was fixed just like that. No fuss, no muss. Great customer service and thanks to your posts.
August 14, 2015
Rated 3.0 out of 5.0 by Contractor that used the product beautiful but fragile
This is a great looking very modern, easy to clean, faucet with many great matching accessories. However it has a critical flaw. The hot and cold handles can be easily stripped out by putting too much pressure on it past fully closed or fully open. An internal part that should not be made of plastic, (The Handle Adapter: Part #M198025-0070A, will loose it's threading and allow the handle to free wheel no longer turning the water on or off if it is overstressed. The part is difficult to order as it is not searchable. It can only be seen in the exploded view diagrams and can only be ordered by calling customer service.
September 11, 2010
Rated 3.0 out of 5.0 by Laker Fan Looks nice but possible durability issue
I purchased this item, without seeing it in person. The pros: It has a very stylish look and matches the American standard sink that we purchased perfectly. Water pressure is good also. Cons: we had issues with installation. The installer had to cut under out under the sink countertop has it didn't have enough clearance to fit. Also, there are internal plastic extenders from the faucet assembly to the handle that don't seem very durable. The installer said these could break over time. Finally, since ours in chrome vs. satin nickel, it needs to be cleaned after almost every use to keep looking it's best.
June 18, 2008
Rated 3.0 out of 5.0 by Jen Design Great, Finish not so much
I used this faucet with a pedastal sink and the design fits the sink perfectly. The one con I have is that it is very difficult to keep clean due to the finish - Oil Rubbed Bronze. I have hard water and any drops left on it leave marks. The drain is already discolored to a hazy white despite trying to clean it with regular household cleaner, and it has only been installed for about 3 months. This would be a great product for a master bath primarily used by adults. When you factor kids into the mix, this is a very difficult faucet to keep spot free and looking good due simply to the finish.
July 6, 2008
Rated 4.0 out of 5.0 by Salamary Looks great
Faucet is very nice and I'm pleased with the quality. Even with the "speed connect pop up drain", I still think it's a pain to install. Get someone who knows what they're doing.
May 20, 2010
Rated 5.0 out of 5.0 by us4lions Solid, quality faucet.
Easy to install, beautiful design, heavy, quality construction. Looks great in our new spa bathroom reno!
January 17, 2012
Rated 5.0 out of 5.0 by maryjoan excellent ....first class quality facets
I saw these facets of million dollar listing show...they are beautiful
April 4, 2012