Rated 4.1 out of 5 by 20
Rated 5.0 out of 5.0 by Toecutterjack Great stuff
I bought this faucet for my powder room 15 years ago and it was so impressive that I want to install one in my son's bathroom. It is smooth working and looks smart. Had to replace the cartridge once but American Standard honored the warrantee and sent a new one. Not bad considering it is guaranteed for life. I saw other negative reviews and it struck me that the home repair installer was deficient, not the product!
June 8, 2016
Rated 2.0 out of 5.0 by MsKimZ Nice looking, but...
It is a really nice looking faucet.. I love the white handles. After about 2 months the hot water handle loosened. I found that if I tightened it "just soooo" it would stay that way for awhile. I lived with it because I could not afford a plumber to take it out and install a new faucet. At about 2 years the hot water began to drip causing water bill to double. Right now I just turn the hot water off at the valve when not in use. I'm finally going to have to pay a plumber to come and install a new faucet. LIke another reviewer, I do not have the original receipt so it's not covered under warranty, even though I am the original owner. My new faucet will not be an American Standard.
January 18, 2016
Rated 3.0 out of 5.0 by Homeowner Adequate, but not as good as previous models
American Standard seem to have discontinued some models in this line, and have clearly cheapened down the construction in others. If you want chrome handles, you have to order the ceramic ones and then pay extra for the chrome ones as if they were accessories. Furthermore, the ceramic handles were screwed in so tightly that it was impossible to remove them without completely destroying them; once that was done it was not difficult to install the chrome handles. You will also need to buy supply hoses if you are replacing a faucet of a different make. The new mechanism for operating the basin stopper, however, does seem to be an improvement on the old models. The price is reasonable for what you get. The installation instructions could have been clearer, and should not be spread across two different leaflets. One the whole, if I didn't have to match the faucets in another basin in my house, I'd suggest trying a different make and model.
March 1, 2016
Rated 1.0 out of 5.0 by CTDIYer This is Total Junk
I installed this faucet a few years back and the hot water handle just snapped right off in my wife's hand the other day.
American standard faucets are supposedly warranted for life, but, after an eternity on hold waiting to speak with someone at American Standard, I was told that I need to produce the original receipt from home depot not just my broken faucet. I thought I was buying a quality fixture, but it's far inferior to the Moen fixtures I used elsewhere in my home without incident.
Basically its a piece of junk with a warranty that American Standard won't back up, and the firm's customer service is rude to boot.
Don't buy this fixture. If you do buy it remember that I warned you after it fails and you need to do the same job over again with a better faucet.
November 30, 2015
Rated 1.0 out of 5.0 by Homeowner Poor Quality Faucet
The first unit I bought just over two years ago had a film all over the surface of the faucet. It wouldn't come off and I had to return it. I installed the replacement and it drips for about 5 minutes after turning it off. I didn't want to go through the hassle of replacing another faucet so I just lived with it. Recently I found that the faucet was leaking from behind (inside the faucet handle where I could not get to it), and water was dripping from inside the cold water faucet into my bathroom cabinet. I called Home Depot and they told me I should talk to American Standard. The faucet is just over two years old. Horrible experience.
January 31, 2015
Rated 5.0 out of 5.0 by seahawksfan purchased another one
Already had two sets in our master bath and did some updates to our main bath. Happy with the first two so purchased another to match!!
July 14, 2015
Rated 5.0 out of 5.0 by AbeFroman Excellent Purchase
I have been using this faucet for approximately 1 month now and it is fantastic. It was easy to install and the porcelain handles look great with my vintage bathroom. Note that it has a modern stopper system, so I had to remove my old drain with the traditional stopper system.
June 9, 2015
Rated 4.0 out of 5.0 by Damaris good purchase
Its a good product. looks like the original one. I would of liked the handles to be tighter they feel kind of loose.
May 26, 2015