Rated 3.5 out of 5 by 28
Rated 5.0 out of 5.0 by ESH82 Hose reel
I have been using 2 of these hose reels for 10 years, with no problems, still using the original hoses. I mounted mine on the house there are holes for mounting reel to a wall, I never unwind or wind the hose with the water pressure on. First time my wife used it she allowed a kink in the hose near the end to drag 50' back to the reel across the drive way which rubbed a whole in the hose. I cut a couple feet of hose off and put a new end on and have wound the same hose up across a concrete driveway for 10+ years with no problem. For some reason the plastic center cracked (probably froze) I called Ames to purchase a replacement and found that it is under lifetime warranty, and they sent me a new one free of charge free shipping. I bought a new hose reel before I new I could repair the old one, I now have a spare.
May 25, 2016
Rated 5.0 out of 5.0 by Bethie77 Great product at a great price!
I have owned 2 of them for about 10 years and they finally needed replaced. Placed my order online for store pickup. Received it in 3 days and product was well packaged and arrived in perfect condition. Customer service at Home Depot was great...opened box so I could check condition of contents. I love these hose reels...hooked up right out of the box with no leaks...easy to install and take down for winter.
May 3, 2016
Rated 1.0 out of 5.0 by unhappy not a good purchase
first product I received leaked at the quick disconnect. returned to home depot and new hose reel ordered. received new product which also leaked at quick disconnect.
May 17, 2016
Rated 5.0 out of 5.0 by Hank Hose reel
Excellent, easy to use and retract. Would buy again.
May 24, 2016
Rated 4.0 out of 5.0 by Dennis This is my third one.
These are handy if you like to keep your hose out of sight. The quality of the hose in the first two was average but useable. This one has a different type of hose and it may be more durable.
December 22, 2015
Rated 4.0 out of 5.0 by Jen Durable reel
Despite what the description says, it actually includes a leader hose in the back that's about 3 feet long. The bad thing is that it seems you can't replace the hose that comes with the reel since there seems to be no way to open the reel or remove the hose, so obviously you want to make extra sure you never let water freeze in it which would ruin the hose and make the reel useless. The reel draws in the hose very smoothly and easily and you don't have to guide it in with your hand as long as the hose is in front of the reel's opening
October 1, 2015
Rated 5.0 out of 5.0 by DL Wonderful hoses.
I have had several of these over the years and they are so convenient and easy to use. Bought this one to put in the aisle of our barn. The unrolling and rolling up of the hose is so easy. I had looked for these for a while, but the cost was ridiculous so I didn't buy until I found it online at Home Depot. May end up getting a couple of more for the yard.
August 12, 2015
Rated 3.0 out of 5.0 by Misco Ames hose reel
Ok but hose is tiny in size (diameter). So it's okay for 50.00
August 25, 2015