Rated 4.8 out of 5 by 33
Rated 3.0 out of 5.0 by DG Wrong For My Use
The company tech support recommended this model and when it didn't work well I called them back and wound up speaking to another tech person. I was given the wrong recommendation for my use (indoors) when it was designed to be outside. Maybe it works well under those circumstances (maybe) but it was not right for mine, although that's what was recommended, so I rated it three stars although for me it was 1 star really for my use needs. However, on the positive side, my HD store readily took it back which helped a whole lot not having to mail it back.
August 15, 2016
Rated 5.0 out of 5.0 by ivic24 Amazing Customer Service
I worked with Ralph to get my router working properly and he couldn't have been more helpful. He was very clear in his directions, very friendly and had excellent advice for troubleshooting in the future. Which was very helpful as I have to do a couple of different things to get the router working properly after our conversation, but luckily Ralph foresaw this happening and was a big help.
September 1, 2016
Rated 4.0 out of 5.0 by SimTech Ralph Marquez
I just wanted to thank you for having a great technician like Ralph. I was having issues with the SR600EX repeater and he helped me solve the issue. He was friendly, patient, and a great resource of information!
Thank you again,
August 10, 2016
Rated 5.0 out of 5.0 by AmpedConfusion Great customer support for setup
I recently purchased three Amped Wireless products and needed help with the setup. I spoke with Sam today and Alex two days ago. They were able to walk me through the setup of all three products and answer my subsequent questions. I am so pleased that Amped Wireless was my choice!
May 13, 2016
Rated 5.0 out of 5.0 by Debb Great support!
I spent extensive time on the phone with Alan #166 where I had problems that were with my firmware of the SR600EX that he discovered and repaired in spite of the fact that I was using a new laptop with Windows 10 that I wasn't familiar with, causing added trouble. He was most patient and super helpful! I have a complicated setup in two houses 600 feet apart in a forest. The destination house is a log home with a metal roof. That's a list of many red flags for good service. My SR600EX and the AP600EX do the job well. I am so excited to have good working internet to my house from another so far away! Support at an earlier time did advise me to acquire an access point or repeater for better signal all over my destination house once the signal traveled the long distance to my house. Alan stuck with me while I booted that up to make sure all was working together. That really helped complete the job and make me a happy camper!
April 2, 2016
Rated 5.0 out of 5.0 by rssparky Sam was perfect
Sam helped me fix my problem...........................................................................................
April 8, 2016
Rated 5.0 out of 5.0 by garnerg great service
My technician made sure everything was working and resolved all my issues. Very glad to have got her on my call.
February 20, 2016
Rated 5.0 out of 5.0 by Cletus Sam from tech support was great
Had trouble setting up network, called tech support and talked to Sam for 2 hours and he was able to get the whole network going and I am now VERY happy
January 2, 2016