Rated 3.4 out of 5Â by 56
Rated 5 out of 5Â by Bama777 I highly recommend this door!
I purchased two of these doors six years ago. I have not had any problems at all. The doors still look and operate like new. I love being able to easily lift the glass and allow the fresh air inside on cool days. I highly recommend them and am thinking of purchasing them for another house.
April 21, 2012
Rated 5 out of 5Â by Handyman42 Excellent doors
I put two of these doors on my house12 or 15 years ago, and aside from the clearcoat finally coming off the brass, they have been pretty much bombproof. The people who gave these doors one star definitely did not get the same doors I did. They are a little expensive, but you get what you pay for. Stout frame, stout latch hardware, full length hinge, closers at the top and the bottom. My only recommendation would be to not lower the sliding window pane all the way, because if you do, the screen is right next to the handle, and if you slip off, or miss the handle completely, you can find yourself opening the door by the screen. While I haven't torn my screens this way, I'm sure I would eventually. As far as I'm concerned, this is a great heavy duty good looking and highly functional door. I'd buy them again in a heartbeat..
December 15, 2011
Rated 2 out of 5Â by boondocks underwhelmed
I've had this door since ~2010, and am having to replace the slideaway screen assembly for the second time. It jams, so every season when I want to open or close it, I have to get on a ladder and take it apart to unjam it. Really would be far easier to just have removable pane and screen units!
August 31, 2014
Rated 1 out of 5Â by bingo Nice idea, poor quality
I liked the idea of not having to remove and store screens and glass when I found this storm door. Had it installed and it worked great for 16 months. Suddenly the moving glass pane separated from the bar that holds the screen. The frame around the glass has cracked on both sides. Even though the warrenty says 20 years, it is only for the panel part of the door. The glass frame and screen are considered glass components and is only warrentied for 1 year.
As for the door itself the screen is not attached on the sides and do tend to come out of the track if there is any wind blowing through and bugs can then crawl around and in. As the door aged the ability to move the glass up and down did get harder and stickier. It would also not wind the screen up straight and then would crease the side of the screen, this also made it hard for the screen to stay in the track. The handle, hinges and door closer all work well, I like the ability to have the door keyed to match my front door, which I did and works great. All told even before it broke I was disappointed with the door that I was so excited to get.
November 13, 2008
Rated 1 out of 5Â by Momsfreedom Buyer Beware on this storm door or anything Andersen!
Have had this door for 5 years. Had Home Depot install it and from the 1st month things starting going wrong on it. The door lock would not work, called the company they sent another lock set to replace it. The top latch allowing you to open and close the top glass showing the screen piece broke, called the company they replace the entire top glass piece as the top latches are installed already in them. Year 2 the rubber sweeper on the brass bottom tore apart, just hanging there looking ugly and allowing insects to crawl in. Couldn't find anything remotely comparable to replace it as the item was considered now out of warranty. The company wanted $12 plus shipping to send me a new rubber piece. We bit the bullet and 2 rubber sweepers later it's still doing the same thing, looking ugly and just hanging there. Last night the other latch on the top broke (remember this is glass piece and latch number 2). Called the company for replacement after going through the warranty provided with the door extensively. There is specific things mentioned in the warranty but the hinges on the top allowing the glass to come down and up are not under the 1 year portion. The warranty should have covered it for 10 years. According to the company this morning they say that falls into the 1 year category as well as it's considered mechanical ( funny the warranty does not have that language). So your written warranty means nothing with this company. They want $62.00 for the replacement piece meaning the top glass. This is unacceptable for a product that was over $400 with installation and is only 5 years old. Stay away from purchasing anything Andersen and Emco (also the same company). They make up their own warranty and produce inferior products.
July 30, 2011