Rated 4.2 out of 5 by 5
Rated 2.0 out of 5.0 by Marc Poor Stain Appearance
I recently replaced 14 windows in my home on 12/14/15 at a cost of $12,000 which was performed Home Depot Home Services. The Anderson Tilt- Wash, Double Hung Pine 400 Series windows were ordered with an interior pine finish to match my previous Narrowline 200 Series Winders from 1989. Anderson provided the windows unstained which required that the homeowner (me) stain the 28 sashes since Home Depot Installation services does not offer a staining service. When I stained the pine sashes, I immediately noted that 6 of the sashes had a very different stained appearance among the sides of the same sash which required sanding and restaining. I contacted Anderson Customer Services who provided no constructive comments but referred me to a staining document which was posted on their website. I also sighted poor fit and finish issues and provided pictures and production run information to allow them the option of performing a quality audit of this specific production run. . Anderson basically stated that the variability was not uncommon and that the homeowner needed to resand all the window frames with additional preparation per their wood treatment reference document #14758. This reference document should have been (but was not) referenced in any of their window ordering specification literature. In summary, I was amazed at Anderson Windows indifference and disappointed as I had initially selected Anderson based on previous service life and name in the industry. As a result however, with this experience, I would not recommend Anderson Products in the future.
December 22, 2015
Rated 5.0 out of 5.0 by frank Anderson 400 series
20 years ago I replaced the windows in my home myself. andersons at that point in time were $150 more than the wooden dbl Hungs I bought. in hind sight, I know 20 years later I wouldn't have been replacing Windows again if I originally bought the andersons. these are a perfect replacement for a 30x57 RO don't cheap out on Windows, not worth it unless your selling your house lol
October 1, 2015
Rated 5.0 out of 5.0 by Verified Reviewer Nice Window, has helped my heating bill!
Been slowly replacing my cheap pine windows the builder put in my house built around 1993. The pine trim was rotting on them along with the window casement. Also the gas used to insulate the window had escaped from some, thus killing any insulation properties. These 400 series are for the most part a direct replacement require only minor trimming of my cedar siding. Right away I can see the Andersen 400 is a much better built window, nicer jambs, window hardware, and PVC exterior molding means I can kiss goodbye continually painting and/or replacing rotting pine trim! My only complaint is that home depot no longer carries premade internal stool that fits into these and I've had to improvise. And the extension jamb that HD carries is fake pine from China that doesn't stain to match the real pine on the 400 series! Guess I should just buy a router and learn how to make my own extension jambs. Having replace about 75% of my lousy pine windows with these I noticed in this very cold winter that my heating bill wasn't as bad as prior years.
March 7, 2014
Rated 4.0 out of 5.0 by GES1 Excellent tight window
Great replacement window for 1920's home. Very please with the way the window looks with the older trim on the house.
December 20, 2011
Rated 5.0 out of 5.0 by trh281 Anderson Windows
Easy to install, look great, eay to clean, screens go in and out with ease
May 11, 2009