Rated 3.9 out of 5 by 65
Rated 3.0 out of 5.0 by B7840 Retainer to attach window and door is difficult
Door looks very good. Instructions were not intuitive. Written instructions had the door being installed with the glass in place. On line Anderson videos showed it being installed with out the screen or glass. After hanging the door went to install the screen with the bottom retainer. Placement of the bottom retainer was installed to far to the left and needed to be removed.
The retainer was impossible to remove. Could not find any instructions in the installation guide on how to remove the retainers. Please see picture of the disappointing results and the shredded retainer below.
The door looks nice and is functional. The twice a year chore of swapping the glass and screen anticipate will be difficult. Hoping that extra retainers are readily available.
June 14, 2016
Rated 4.0 out of 5.0 by Eiffel 36 IN. X 80 IN. 2000 SERIES WHITE FULL VIEW STORM DOOR
We suggest a specialist to do this job.
This product is, as any others Andersen products , very reliable.
February 23, 2016
Rated 4.0 out of 5.0 by Storman Great Purchase
Contractor installed. They seemed to have no problem installing.
June 22, 2016
Rated 4.0 out of 5.0 by Cttop9 Nice but not assembled
Shocked to see door frame not ready to install, knowing some assembly would be required to hang but these all in pieces was quite unexpected! Took 3 people to assist to hang them on house! If hung correctly they are nice doors. Hire someone to hang them if you are not a "handyman and have patience!"
June 1, 2016
Rated 2.0 out of 5.0 by Notanandersonguy Swapping out glass to screen
Good luck. A moronic cheap design. I have been trying to get the screen in for the last half hour.
June 4, 2016
Rated 3.0 out of 5.0 by Colleen nice door
It looks nice and was easy to install, but no directions on how to remove the window and install the creen. Also the rubber weather strip on the bottom is warped, so we had to hit it with a heat gun to soften up enough to make it lay down.
May 24, 2016
Rated 3.0 out of 5.0 by HistoryBuff 2000 series storm door retainer issues
We didn't want to deal with sag prone vinyl screen doors or wooden doors that would require painting on our deck turned screened in porch so we decided that a full view 2000 series storm door was a good choice for our needs, especially since we are so pleased with the 3000 series with self storing screen we installed on our back door a few years ago. Installation and directions for this door are just okay. Actually labeling the parts themselves would be helpful, not just labeling parts in the directions. Everything was okay until we tried to replace the glass with the screen. First, there were no directions included on how to do this so we looked online, and even with directions we still couldn't figure out how to install the retainers. Stumbled upon this site http://bit.ly/1TTlH1J and it appears that the retainer is a one part piece per side (meaning one part each for the top, bottom, left, and right sides) but we only have a one part retainer for the top and a one part retainer for the bottom. The sides each have what appears to be a 2 part retainer but we couldn't figure out how to install them. Feels like we got some defective retainers, can't see that the retainer design would vary from top/bottom to side/side. Also, both the side screw covers (I) are misshaped. Looks like we got seconds.
Poor design is what's driving the fair quality rating. If we were planning on using this as a storm door and with the glass we would not go with a 2000 series for many reasons, but especially since handling the glass is cumbersome at best and not something we'd want to deal with as we age, and the retainers feel like a weak design link that could easily fail over time. However, since we only want the door for the screen function it should serve that purpose well. Hate, hate, hate that we have to spend our time chasing down defective parts as the expectation is that when you purchase a product you should get all the directions and 1st quality parts needed to complete the job.
May 30, 2016
Rated 4.0 out of 5.0 by Jack Looks good and easy to install
The only issue with this is if you follow the instructions the door will be too high off the threshold and of course its a big deal to change the height after installation.
March 29, 2016